Founded 2007 • With Angi since January 2015
Angi Certified
roofing
202034786Service Provider Response
Hi [Member Name Removed], Thank you for your kind review.Service Provider Response
Hi [Member Name Removed], My Name Is Jim Bassett I'm a new admin with Stratus, in charge of quality control. I apologize sincerely for this scenario. I can assure you that correspondence from here on out will be prompt. Regardless of how busy we are, someone will get back to you within 48 hours to get your information and job details. We have been fortunate the last 3 years, growth has been through the roof. The past administration simply could not keep up. I would say they dropped the ball but in these cases they didn't even pick it up. Again my sincerest apologize Thank you and have a blessed day.Service Provider Response
Hi My Name Is Jim Bassett I'm a new admin with Stratus, in charge of quality control. I apologize sincerely for this scenario. I can assure you that correspondence from here on out will be prompt. Regardless of how busy we are, someone will get back to you within 48 hours to get your information and job details. We have been fortunate the last 3 years, growth has been through the roof. The past administration simply could not keep up. I would say they dropped the ball but in these cases they didn't even pick it up. Again my sincerest apologize Thank you and have a blessed day.We are all about building relationships and communication, and abide by recommended CDC guidelines.
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