Founded 1996 • With Angi since April 2006
Business Highlights
Emergency Services OfferedAmenities
Free Estimates
yes
Warranties
ask for details
Senior Discount
10%
Emergency Service
Yes
Eco-Friendly Accreditations
Yes
Licensing
Insured
This pro has not provided any licensing information to Angi at this time.All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page. Contact pro for more details.
Verified Reviews
Showing 1-25 of 181 reviews
Patricia M.
10/18/2020
From my first email to the response, pick up of my carpets, cleaning & return, this was a first class operation. All of my questions were answered, my quote was sent to me, carpets were picked up by a very friendly & respectful young man. Carpets were cleaned & returned in a very timely manner for free.. I would highly recommend this company.
Description of Work
Two guntufted Chinese rugs cleaned
Category
carpet cleaners
Robert S.
06/29/2019
Frank J.
11/28/2018
Excellent. We've used First Impressions before. They did an excellent job the first time and that's why we had them back for another cleaning. They did an excellent job again, this time, and that's why we will have them back the next time we need our carpets serviced. Responsive, punctual and a fair price. . .
Description of Work
Cleaned/treated carpets, cleaned kitchen tile & grout and sealed grout.
Category
carpet cleaners, ceramic tile
William F.
10/04/2018
The customer service was great. The company was able to help out with my emergency carpet cleaning needs. The technician was prompt, courteous and thorough. He treated the spots and cleaned the carpets better than I expected.
Description of Work
Carpet cleaning with spot treatment
Category
carpet cleaners
Service Provider Response
Good Morning, so great to read of your experience with First Impressions! It has been a pleasure to serve you and we look forward to serving you again! Enjoy your weekend!jacqueline B.
05/22/2018
Always a pleasure to see Aaron. He does an outstanding job on my carpets. Would highly recommend First Impressions services.
Description of Work
Cleaned several rooms of carpet
Category
carpet cleaners
Service Provider Response
Thank you very much for taking the time to send your wonderful comments! We appreciate it!Richard Y.
05/14/2018
Maria L.
04/29/2018
Great job was done. Was particularly glad to see some difficult stains removed .All in all very satisfied
Description of Work
Carpets cleaned
Category
carpet cleaners
Service Provider Response
So awesome to hear and we're so happy you took the time to give us this review! Thank you and we look forward to serving you again in the future!Maurice & Eloise B.
11/11/2017
Jessica C.
11/06/2017
Jim M.
08/20/2017
The price was fully what I expected. They showed up on time on the day we requested. They got to work and did everything he said he was going to do. They got some tile grout cleaned and the carpet looked cleaner than it ever had actually. The chairs got cleaned and they looked fine. They showed up on time. We had a great relationship. He went right to work and got it done. I would absolutely use them again. I was impressed that we went over the job after the person got there and discussed what they were going to do, we were able to ask them questions. We had asked if we should put a stain treatment on the rugs and he suggested that since the rugs were older and would need replacing within a few years he didn't recommend it. I had him clean just the surface sofa seat cushions, he said that was all that needed cleaned. He said it would cost a lot more to clean the entire sofa. So from a value stand point, he was trying to give me the best value for what we needed done. I can't think of anything negative at all, we were very happy with their service and we will definitely use them again.
Description of Work
They did rug cleaning, carpet cleaning, tile cleaning and sealing and they did some upholstered chair cleaning.
Category
carpet cleaners, upholstery, oriental rug cleaning
Mary Jane I.
07/11/2017
Eulee M.
06/28/2017
Mary Jane I.
06/27/2017
Carpets looked great right after they were done
Description of Work
carpet cleaning
Category
carpet cleaners
Service Provider Response
Good Morning [Member Name Removed]! We are very happy you were completely satisfied with your carpet. We look forward to serving you in the near future to clean carpets, tile, area rugs and/or furniture. Enjoy your day! Kim & KurtJudi L.
05/04/2017
Jorge M.
04/27/2017
Lisa P.
01/23/2017
Great customer service! They did me a favor and converted an unused carpet cleaning credit into a rug cleaning credit. They have a nice set up at their shop. I will never attempt to clean my area rug again! I highly recommend this company!
Description of Work
Needed carpets cleaned and then area rug shampooed
Category
carpet cleaners, oriental rug cleaning
Kimberly T.
08/23/2016
Beth B.
07/11/2016
Our technician, Aaron, was prompt and very through. We have been loyal customers for over 15 years and have never had a complaint. First impressions have also cleaned our upholstery and leather with excellent results.
Description of Work
spot treated, cleaned and freshened two rooms of wall to wall carpet and two 8/11 area rugs.
Category
carpet cleaners, upholstery cleaning, oriental rug cleaning
Becky S.
06/27/2016
Rep arrive on time, removed rugs quickly. replaced furniture as we wished . Rugs were returned on time, and replaced quickly. Furniture was replaced in different locations. Great job guys!
Description of Work
Cleaned large oriental style wool rugs.
Category
carpet cleaners, upholstery cleaning, oriental rug cleaning
STACIE R.
05/30/2016
I made a last minute call to this company to see if they could provide the carpet cleaning service I had scheduled for that da (with another company that cancelled last minute) and fortunately for me they were very accommodating and were able to arrive with in 1.5hrs of my call. They did an excellent job cleaning the carpets and worked hard to clean a few imbedded pet stains. The carpeting looks great! Ken who came to clean was professional and friendly. He made a few useful suggestions and encouraged me to call if there were any concerns I had following the cleaning. I will absolutely use this company again and would recommend them.
Description of Work
Cleaned and removed pet stains on 3 areas of carpeting.
Category
carpet cleaners
Patrick R.
04/11/2016
Patricia W.
11/16/2015
Erin arrived on time, he was very professional and courteous. He saw what I wanted doen and gave me some good suggestions I actually got more done than I thought I would. will call them again next year..
Description of Work
cleaned the rug - brought it outside cleaned it and brought it back in. cleaned A recliner, cleaned 6 chairs out on my patio & cleaned the bathroom tile.
Category
carpet cleaners, ceramic tile, upholstery cleaning, oriental rug cleaning
Diane P.
10/27/2015
On time; professional; reviewed all services needed; completed services timely; insured that everything was completed to my satisfaction
Description of Work
Cleaned fabric on love seat; cleaned guest room carpet; cleaned & sealed grout in two bathrooms & kitchen
Category
carpet cleaners, upholstery cleaning
Booker S.
07/25/2015
What a great first impression! We were moving into a rental house and suspected that the carpets were still very dirty. They were. First Impression did a terrific job of removing the dirt and dog smell that remained, even though the carpets had been cleaned twice before in the last six months. Skip the mediocre-to-bad carpet cleaners. You might save money initially, but your carpets won?t be really clean. And you?ll have to pay again for them try to get them clean. Save yourself time and money doing things right the first time with First Impression. We plan on using First Impression for all my carpet and tile cleaning needs.
Description of Work
Recleaned carpets cleaned by another carpet cleaner.
Category
carpet cleaners, ceramic tile, floor cleaning
Service Provider Response
We love the straight A's ... thank you!! What is more important to us is giving our clients peace of mind in knowing soil, dirt and contaminants have been thoroughly removed from their carpet. We feel so blessed when we can be such a blessing unto others!Amy S.
07/15/2015
Ken arrived right on time and got straight to work. He walked through the house with me, confirming the areas to be cleaned. He started in the back of the house and worked his way forward, cleaning and setting fans for drying as he went. He moved smaller furniture and tackled all the spots and grime. When he finished, he advised me to leave area rugs on the tile overnight so the pads under the carpet could dry completely. The whole time he was courteous and friendly. He represented his company very well.
Description of Work
Cleaned and protected carpet in most rooms of the house and a few area rugs. Cleaned recliner.
Category
carpet cleaners, ceramic tile, upholstery cleaning, oriental rug cleaning
Service Provider Response
Thanks for taking the time to send your beautiful comments regarding our service and our technican. It means a lot to all of us: from the owners to the tech and also to other who will read of your experience with First Impressions. We appreciate you!Phone
Address
350 E Crown Point Rd. Ste 1120
Winter Garden, FL 34787
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