From my first email to the response, pick up of my carpets, cleaning & return, this was a first class operation. All of my questions were answered, my quote was sent to me, carpets were picked up by a very friendly & respectful young man. Carpets were cleaned & returned in a very timely manner for free.. I would highly recommend this company.

Punctual, professional, very polite staff and great job.

Excellent. We've used First Impressions before. They did an excellent job the first time and that's why we had them back for another cleaning. They did an excellent job again, this time, and that's why we will have them back the next time we need our carpets serviced. Responsive, punctual and a fair price. . .

Prompt and professional cleaner

The customer service was great. The company was able to help out with my emergency carpet cleaning needs. The technician was prompt, courteous and thorough. He treated the spots and cleaned the carpets better than I expected.

Always a pleasure to see Aaron. He does an outstanding job on my carpets. Would highly recommend First Impressions services.

Everything went well. The technician was on time and was very careful in completing the assignment.

Great job was done. Was particularly glad to see some difficult stains removed .All in all very satisfied

Beautiful Job!

Arrived on time and did a good job but price was too high.

I was very pleased with the results, as well as their responsiveness and professionalism. I️ would not hesitate to work with them again.

The price was fully what I expected. They showed up on time on the day we requested. They got to work and did everything he said he was going to do. They got some tile grout cleaned and the carpet looked cleaner than it ever had actually. The chairs got cleaned and they looked fine. They showed up on time. We had a great relationship. He went right to work and got it done. I would absolutely use them again. I was impressed that we went over the job after the person got there and discussed what they were going to do, we were able to ask them questions. We had asked if we should put a stain treatment on the rugs and he suggested that since the rugs were older and would need replacing within a few years he didn't recommend it. I had him clean just the surface sofa seat cushions, he said that was all that needed cleaned. He said it would cost a lot more to clean the entire sofa. So from a value stand point, he was trying to give me the best value for what we needed done. I can't think of anything negative at all, we were very happy with their service and we will definitely use them again.

Wonderful, very profesional and prompt

It went very well! They even called me first thing this morning to make sure everything was satisfactory!

As Expected. Excellent!

Carpets looked great right after they were done

they completed the work on the time schedule that they promised.

Great ~ very pleased

Ended up using provider "recommended" by landlord, to avoid issues with refund of deposit.

Always an excellent job.

Very well.

Great customer service! They did me a favor and converted an unused carpet cleaning credit into a rug cleaning credit. They have a nice set up at their shop. I will never attempt to clean my area rug again! I highly recommend this company!

super job-well done!

Everything looks great!

Awesome!!!! Perfect service for the return of my perfect rug..