Apple Air Conditioning & Heating Inc

Awesome. Very professional and efficient. Obviously know their business. Knows the brands pros and cons. Fair price.

Company was referred to me by a friend. Very happy with Apple Air. The sales person was very professional and helpful in reviewing options with me. Installers were efficient and did quality work. Price was reasonable compared to other bids received

See above.

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Tech arrived quickly assessed the situation, resolved the situation and never made me feel as though I was truly the fool I was. Explained what I did, and what I should have done as though he was a neighbor helping me out.

Great job. And this was after a not-to-be-named large competitor told me I had to replace the zone manager for $800. Ouch! I contacted Apple since they installed the zone manager several years ago and it was still under warranty. They corrected the communication problem (and put a battery in the thermostat which I missed and the other company did not know about). Apple knows their business.

That electric bill sure dropped.  I waited a while to give a review to make sure that there were no problems.  The estimator was right.  The handler did go in the closet.  The return ducts worked.  No baffles were needed.  The estimators did a great job to checking to the half inch if it all would work together.

We had over 12 A/C estimators.

Some said it could not be done.  Others gave poor design suggestions.  Most wanted to sell their canned approach.  Some were marketeers who did not understand AC.  The estimates ran from $3000 to $19,000.  If was tough to find the truth.  I narrowed it down to three who were real close on price and recommendations.

I don't think they were very pleasant to work with. I do not think they installed the unit correctly; I had to have someone else do it.

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My mom's ac stopped working and was pretty old. I was a bit worried it couldn't be repaired. However when I called them they had someone there in 90 mins. Their guy are very professional and able to fix it for a reasonable price. I will be using them in the future as I own a couple of houses.

We use Apple to maintain the HVAC systems in our church, and when the a/c in our parish hall went out, they immediately came to our assistance and helped us purchase a new one at a low cost. (We could have bought the system through them, but on their recommendation went directly to TRANE thereby saving Apple's markup.) They also helped us with the purchase.
Then, they coordinated the delivery and installed the new AC. Their staff and the crew that installed the system were courteous, helpful, and professional. As I said, we use them to maintain all the systems in our church and over the years have found APPLE to be the best HVAC we have dealt with.

Will call them when we are ready to replace current units.

It was good. Their staff was good, professional and courteous.

They did really fine. They were very responsive and they came on schedule. They found the problem pretty quick. They were pretty reliable.

Outside AC unit would not start. Tech came out and replaced the starter cap and the outside unit started working again. The tech said he thought it was a little low on freon and would like to add some to which I replied sure. The tech stated that the spec plate on the unit was too sun faded to read and that he added what he thought it should be at.
A few days later a call from my wife that the AC unit was not cooling the house, had Apple come back and they said that the pressure line had a serious leak and the whole unit needed replaced. I asked where the leak was and they told me that they did not check to see where the leak was and that it would be a fee over the service charge to check that for me. To this day I feel the tech had over filled the unit with freon and that is why the unit went bad with the leak. The kicker to this is that on my service ticket that they did not mention adding the freon, but I watched the tech add it.
ok so it is July in Florida and now I need a new AC unit asap. Apple had a salesman come by the next day and I agreed to have a new bottom of the line Goodman 13 seer with air handler installed. Apple was also good on taking off $214.00 from the first service fee on the new unit install.
I lived in a townhouse with a service closet that had the gas water heater and the air handler. As the techs installed the new unit I raised concern that I would not be able to replace the water heater when the time came. the techs assured me that the lines to the air handler would give/move to the point that it would allow the replacement of the water heater.
The install was done in a day, when work was done I saw that it I would now need to cut out the wall to replace the water heater. Like three weeks latter I called Apple who had me call the salesman who came out and asked why I did not say anything at time of install to which I replied I had, to the install techs, who only installed what you had speced out. well nothing was ever done by apple on the install.
As my luck would have it, I had to replace the water heater 6 months later.
The first service tech did a fine job, but over filled the outside unit with freon that caused the unit to blow up, instead of looking to find the leak or fix their mistake it was easier to sell me a new unit.
The salesmen was fine and gave me 3 options (all for 13 seer units) from around $3500 to $4200 but what he speced out was too big for my service closet. Would have been fine if the air handler was the only thing in the closet but it was not. Once again Apple did the easy thing as a company and did nothing about it.
The install techs did a fine job as well, it just seems that the company as a whole had their interest ahead of mine.

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They fixed that and they made sure the trim work would dry out as well. The service was very good, he got here quickly and on time, the price was reasonable.

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The service did not turn out well as they charged too much for the work.

In the past everything has been great. They recently installed a new air conditioning system, I am still waiting to see how that turns out.

The service turned out very well. The people are very good. We are not happy with the air conditioners. They have had some issues but this has nothing to do with the company.

They are great. I would recommend them to anyone. They are very honest.

We have no complaints about them. They provided the maintenance call for free. They were very prompt in coming to our home.

The technician was very polite and knowledgeable. I was disappointed that more could not be done about the condensate problem, but that will have to wait until it is time to replace the A/C. I was not looking to purchase a service contract because I did not have a very good experience with a company that sold me one when I lived in South Florida. The service contract includes 2 free inspections during the coming year so we will see how it works out.