Here at ASAP Garage Door Repair, we pride our company on reliability, great communication, integrity, and quality work. We are locally owned and operated. We strongly believe in giving our absolute best in all of our projects no matter how big or small. We are experts in our trade and will always keep you educated on your particular task or project. We look forward to earning your business!
When he arrived he looked at the opener, check the door and said the opener is very old and I needed a new one. He said it would cost$620. Cash. I asked when can he do it he said he can do it right now. I asked about the warranty he said 3 year s warranty. I asked if $620. Completes everything and he said everything is completely new so I told him to go ahead to do the work. After he put the opener in he said it wasn t working that the sensors are not working. So I said to him maybe it was the sensors in the first place and not the opener and he said no the opener is old I needed a new one and then he said I had to pay $200 for sensors. I told him if it s a new opener it should come complete with sensors and besides everything was included in the price so I refused to pay extra. He replaced the sensors and the garage door is working I signed the receipt and paid $620 cash. I wanted to keep the old opener he took off but he refused to let me keep it said he had to take it with him. He told me the new opener comes with the app I could use on my phone. I asked him for the manual for the opener and he said it doesn t come with manual I told him every new appliances come with manual he said I have to call the office. He never gave me the receipt either. He had an Olympus garage polo shirt on so I called Olympus and was told that they never sent anyone to my house. I called the number from the text that was sent to me and explained to them about the manual and the receipt and was told they would send me an email for the receipt and the manual but I told her I wanted the paper receipt and the manual book. About 20mins it was put into my porch along with the leaflet for the app. I downloaded the app but was having problems in connecting so I called for assistance. The guy asked me for the S/N of the opener so I gave him the S/N that is on the opener and was told that it wasn t the S/N. It was then I noticed the date on the opener is over a year ago. Also on the receipt the No Warranty sign is checked. So this opener is Not New and there is no Warranty on it. I paid for a new Opener with a3year Warranty so I want a New Opener with a 3 year Warranty. These people are scams!
Rating Category
Rating out of 5
quality
0.5
value
0.5
responsiveness
0.5
David M.
09/2024
0.5
ASAP engages in price gouging and manipulation, charging us $1850 for replacement of garage door springs, a job that an ethical company would charge $500-600 at the most. Repairman did not reveal outrageous cost until AFTER he took apart the door and laid all the pieces on the ground. He refused a check, wanted cash, and offered to go with me to ATM. Company name is also fishy since I called Olympus and ASAP showed up.
Rating Category
Rating out of 5
quality
1.0
value
0.5
responsiveness
0.5
Adir S.
02/2024
5.0
Service was fast and high quality! The technician was very nice!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
Nuriel E.
12/2023
5.0
Amazing work , and service
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,000
Patricia K.
11/2023
5.0
They did a great job. Was here when they said.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Debra K.
09/2023
5.0
I called ASAP because my gate pad no longer opened my gate. They sent out some pot see what I needed snd He did ask for payment and I only had 100.00 cash on me. I paid the remainder of 1/2 the bill on credit card. Within a week they had a technician at my house on a Sunday afternoon installing the new lift master gate opener to open my gate. The technician did a great job and so happy to have my gate working again. Debbie K. , Labelle, Florida on this review I had to select garage door repair because it didnâ t show gate repair. I had a lift master gate opener installed along with the receiver,
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
ed F.
06/2023
1.0
Quoted $245 to adjust tension in garage springs. Then said it was $245 for each spring. Finally, adjusted both springs and charged $300. Said a new opener motor would be $650. Way over priced and I should never have paid even half that much to adjust the spring tension. Sorry that I contacted them.
Rating Category
Rating out of 5
quality
1.0
value
1.0
responsiveness
1.0
$300
Madeline C.
06/2023
5.0
Techs were here on time and very pleasant. They did an amazing job. I had a brand new garage door put in with windows. Iâ m in love.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,350
Kerri W.
06/2023
3.5
CASH ONLY. Deposit had to be paid in cash. Install company signage on truck was from different company . Installer should come prepared with invoice when company insist on cash only for completion of work. S an elderly person was not willing to hand over another $3500 in cash with no record of payment. After speaking to customer service they agreed to email receipts and mailing invoice stating paid in full for check I wrote.
Rating Category
Rating out of 5
quality
4.0
value
3.0
responsiveness
3.0
Yes, I recommend this pro
$4,020
Suzanne B.
06/2023
5.0
Great service I was so impressed to finally deal with a company that doesnâ t scam the elderly. Explained the whole project to me from start to finish, gave my husband the military discount and helped me move everything out of the way prior to installation. Thank you ASAP you were just wonderful ð ð
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$675
Denise H.
06/2023
5.0
While they did arrive late the work was done quickly and the repairman was very patient explaining everything
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
arnaldo d.
05/2023
5.0
I was very pleased from beginning to end. From the moment I made my call, and spoke to the representative to the sales person that came to the house, explained everything in much detail, from the installers, the efficiency and cleanliness. Overall would recommend five stars.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$5,893
arianna c.
05/2023
5.0
Li ed to work with Lyn at the office. Tech was on time and was profesional. Highley recommend!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$1,000
Josh S.
05/2023
4.5
I recently had the pleasure of working with ASAP Garage Door Repairs for a new garage door installation, and I cannot express my satisfaction enough. From start to finish, their service was outstanding and exceeded my expectations. The entire team at ASAP Garage Door Repairs demonstrated a high level of professionalism and expertise throughout the entire process. The initial consultation was thorough, and they took the time to understand my needs and preferences. They provided valuable recommendations and helped me select the perfect garage door that matched both the aesthetic of my home and my budget. The installation process was seamless and efficient. The technicians arrived promptly at the scheduled time, well-prepared with all the necessary tools and equipment. They meticulously installed the garage door with precision and attention to detail, ensuring that it operated smoothly and flawlessly. I was impressed by their level of skill and craftsmanship. What sets ASAP Garage Door Repairs apart is its commitment to customer satisfaction. They went above and beyond to ensure that I was completely satisfied with the installation. They took the time to explain the features and functionalities of the new garage door and provided valuable maintenance tips to prolong its lifespan. Not only did ASAP Garage Door Repairs deliver exceptional service, but their pricing was also fair and transparent. They provided a detailed breakdown of the costs upfront, and there were no hidden fees or surprises. Overall, I highly recommend ASAP Garage Door Repairs for any garage door installation needs. Their professionalism, expertise, and commitment to customer satisfaction truly set them apart. Thanks to their outstanding service, I now have a beautiful, functional garage door that enhances the curb appeal of my home. I am extremely pleased with my experience, and I will be using their services again in the future. Thank you, ASAP Garage Door Repairs, for an outstanding job!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$2,200
Danielle S.
05/2023
5.0
They are very professional. Super affordable and they helped me and answered any questions I had. The technician cleaned after himself like he wasnâ t there.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$3,000
Shiran N.
05/2023
5.0
Same day service quick and affordable!!
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$550
John K.
05/2023
5.0
The service was so fast that they came the same day, after 2 hours since I called! The tech was professional and explained everything about the garage system. Good company to work with.
Rating Category
Rating out of 5
quality
5.0
value
5.0
responsiveness
5.0
Yes, I recommend this pro
$770
Adi B.
05/2023
5.0
Amazing company! From the moment I called their dispatcher Lynn, everything was smooth sailing moving forward. She connected me with one of her technicians and he was professional, prompt, and honest. Couldnâ t have asked for better service thank you!