Williams Soils & Sod

****BUYER BEWARE***** A picture is worth a thousand words. Dead sod 4-6 weeks after installation. Watered nearly every day first 30 days as instructed. Cost: $1200+. Called after five weeks to make William Soils & Sod aware that the sod they delivered approx 5 weeks prior was 50% dead. Spoke with Nick who said he’d visit my house to take a look at my sod to attempt to help resolve this problem. More than a week passed, but no word from WS&S. Two return calls, left a message with a woman who picked up(name?), but still no reply or remedy, or recommendation. Update: 8/26/24. Was able to reach Nick by phone. He claimed to have stopped by my house since my earlier call a few weeks ago, and took a sample of my sod. He concluded fungus from too much water over last 1.5 months and sod could not be saved. I must pay to have sod removed to get back to where I was when I first chose WS&S over their competition. He apologized that he could not do anything to solve my new sod problem—in other words he would not guaranty that the sod he sold me would live past 5-6 weeks. Thank you for the $1200, your tough luck… “nothing I can do.” What is the guaranty on sod. 1 day? 1 week? 4-5 weeks? Must be nice to run a business that is allowed to collect more than a thousand dollars of a customer’s hard earned money, sell a product that dies after care instructions are followed, and offer no guaranty or solution to resolve. My lawn and finances were in better shape before I trusted WS&S with my business.

Great experience. Fair price. Polite workers. Quick and neat.

Great job!

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Nick and his wife were wonderful to deal with.   The lawn is really starting to take and I am very happy with the results.

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We had someone else lay the sod for us, they did the measuring.  It took 4 trips from Williams to provide us with the correct amount of sod.  All the sod that came was in great shape and is growing beautifully.  The office and the driver were extremely polite and punctual.  Would use them again.

A pleasure to deal with from start to finish. Very helpful and on-time. As an executive in the customer service business with over 30 years of experience I am impressed with their professionalism and attention to detail! They exceeded my expectations and my wife is thrilled with the quality. I highly recommend this company.