RON TAYLOR APPLIANCE REPAIR SERVICE

3 years ago almost to the day I bought a top-loading HE washer from Best Buy, primarily for environmental reasons. It was essentially a computer that washed my clothes, &, unfortunately, like most computers, it did not have a long life. I had to repair it twice while it was under warranty, and it just broke again in January 2018. I'd used Ron before for my ancient but great dryer, &, as he comes highly rated here, trust him. He said something fried my motherboard & he was afraid to run any tests on it because he was worried it might fry his test motherboard, which meant he would have to replace it outright at well over $300 (total washer cost was about $500). He offered me an option: he'd just bought an environmentally efficient but non-HE washer that was nearly new. The person from whom he'd purchased it was overhauling her living area & getting rid of all her appliances so he bought them from her & would sell me her nearly-new washer installed for $250. Considering my washer was no longer under warranty & was going to cost more than that in just this repair, and, given its history, would cost more down the road, I took him up on it. So with a little creativity on his part & flexibility on my part, I got a washer that was a little newer than my broken one, is much less computerized but still environmentally good, and less prone to breakage simply because there's not as much stuff on it to break. I tried it today & it worked well, seemed to wash my gym clothes better than my previous washer. Very much appreciated his helpfulness with combining cost savings with a better product.

I contacted Ron Taylor Appliance Repair Service, I have utilized their company on two other occasions if not more. They are honest and are always on time and have kept their word, In addition their technicians are very knowledgeable and always are willing to answer any questions regarding your appliances in general. On one visit the tech inspected several appliances at no further charge. I contacted RT on 09/13/16 and left a message I was called back promptly within the hour, I spoke to Mr. Taylor himself and he advised me that he could be at my premise with a new processor on the 15th we made the appointment. Mr. Taylor himself responded on time at the appointment time. He called me early morning on the day of the appointment and discussed his schedule for that day and said that he would be on time but it would be later within his three hour window for arrival. He called again and advised me that he would be at my home instead of later but within the second hour and at a specific time. He arrived looked at my processor/disposal and confirmed that it was burned out, changed the old Whirlpool product and installed it within 30-45 minutes. He kept his word on the quote he gave me over the phone. Yes I will use them again in the future.

I called Ron to repair an older Thermidore stovetop.  He said that he did not service my model, but gave me the name of another person on Angies List that would.  The man he recommended was great.

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It was fine.

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It turned out alright. It was good.

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Ron was helpful over the phone and answered my questions. He looked up my dishwasher and found parts that fit my description so he could fix the dishwasher with one visit. He was also flexible when I called the night before the first scheduled appointment to say I'd been called into work on my off day because two people were sick and one was out of town.
I'd assumed I needed more work done on the refrigerator than it required. When he got here, he said the water and cold air leaks were not from the defroster but from ill-fitting freezer and refrigerator doors..He pulled them off, made adjustments, and put them back on. Much better. Ron quickly replaced the broken rack to track connector, too.
Ron also waited for me to clean behind the refrigerator before he put it back.

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It went very well. He was on time and professional. He informed us that the little freezer would be too costly to repair, and that for $100 more we could get a new one. What he fixed is working, and we took his advice, and will be purchasing an new small freezer.

Ron answered the phone and I spoke to him directly. I asked about his experiences with the brands I was considering and asked for his impression. He gave me his experiences with the brands I was interested in, BUT MORE IMPORTANTLY, he explained the basis on which he formed those opinions. It was clear to me that he is very knowledgeable about the different brand of refigs, what their strong and weak points are and which would be best for different situations.

To me, competence, knowledge and professionalism are the 3 most improtant traits I look for when I want something repaired. Ron will the be "go to" persom for me.

Quick and effortlessly finished the work as described

I called Ron Taylor Appliances on 03/06/14, they had come out once before to fix a washing machine and did an excellent job. I originally found them on Angies List. I received a call from Ron Taylor Appliances on 3/7 and then again on 3/10 having not been able to return his call on 3/7. They set up a visit for 3/11 between 11AM and 1PM. On 3/11 at 11:10 AM Mr. Ron Taylor himself arrived at my home. He started work immediately and brought sevral parts with him to fix one faulty burner on my stove.
He replaced the large burner or coil and associated parts, He tested the other burners and showed me that one small burner was also failed and not producing a complete coil response, he replaced it and all parts. He cleaned the range stove top and proceeded to replace all the burner trays under the coils. He gave us directions to never use aluminum foil under the coils and cover the receptacle trays, this can serve to short circuit burner connections, it is safe and best to replace the trays. The trays can be purchased at Sears or most hardware or local stores. He did not charge for the trays.
He went on to look at a stuck food processor under my sink, I thought it would have to be replaced, instead he found it clogged with debree. He cleaned it internally and fixed back into operating condition. He gave us advice on how to maintain a sharp and clean operating processor; take ice cubes once monthly place them in the machine and turn it on, he also advised that a few lemon grinds once a month also keeps it from aquiring oders.
He went on to look at my Refridgerator whose water dispenser was leaking or dripping from time to time. He looked at it and operated it and removed what was air pockets developed in the line it's self. He also said that a little paint on the dispenser handles where the water and ice dispense could be painted with plastic paint to clear water stains due to chemicals.
***** Five Stars for being HONEST! Mr. Taylor could have easily said that the Food Processor under our sink needed to be replaced but he did not he fixed it! This is a top notch individual and I will remain loyal and use His company again!

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They are always prompt, reasonable and fair. They follow up well after the job is done to make sure I am still satisfied with what they did. One technician came out to do the work and it only took about 30 minutes to complete everything.

When I called, he asked very specific questions that helped him pre-diagnose the issue, and was able to come ready with the needed parts.
Ron was phenomenal. It's very evident that he knows what he's doing, and was direct and immediate with the issue. He's old school, no website and no fleet of employees.
I would happily recommend him, and if I have an issue with other appliances, he'll be the first on my list to call as well.
The $300 bill broke down into $200 for parts and $100 for labor. The ice maker was the greatest cost, and was a voluntary replacement. Without it, the cost would have been about $150.

He said that replacement would take care of things and two months later we are running into issues (not cooling; everything in the freezer is warming up, not staying cool). I called back and asked if he could take a look at it again, and he said he would charge a fee to take a look. This is a brand new fridge - I think it is ridiculous for him to charge again to come back out.