I had Jerry Dezard, owner of Proficient Plumbing, install an AO Smith 50 Gallon water heater at my house in our primary bathroom. The first night after it was installed we noticed that the water heater was making a popping noise, which woke us up that evening. I spoke with Jerry and he said he would come back the following week to fix it and also install another item I needed. He then stopped taking my calls. I was able to get a hold of him a few weeks later by using my work number. When I spoke with him he clearly took my call and when he found out I was looking for him to fix the issue, he hung up on me again. I now have to go through AO Smith's warranty program, but if the issue is with the piping that Jerry installed to connect the water heater, then I have to pay for that out of pocket. I recommend staying away from Jerry Dezard and Proficient Plumbing.
Description of Work: Buying and installing a new 50-gallon water heater, along with moving some pipes up in the closet.
Rating Category
Rating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,750
orlando F.
05/2021
5.0
plumbing
+ -1 more
Fantastic service! Great price! Very professional!!! Would only call him in the future. Best experience ever for plumbing service
Description of Work: Repair water heater
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Eddy C.
07/2018
5.0
plumbing
+ -1 more
Best plumber, very professional and friendly. Reasonable pricing . Highly recommend.
Description of Work: Water heater and toilet
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$500
Brittany D.
07/2018
5.0
plumbing
+ -1 more
It went excellent best plumber I ever hired. I would referral proficient Plumbing to all my friends and family
Description of Work: I needed my drains to be cleaned and sleep out
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Service Categories
Plumbing
FAQ
Proficient Plumbing is currently rated 4 overall out of 5.
No, Proficient Plumbing does not offer free project estimates.
No, Proficient Plumbing does not offer eco-friendly accreditations.
No, Proficient Plumbing does not offer a senior discount.
No, Proficient Plumbing does not offer emergency services.
No, Proficient Plumbing does not offer warranties.