
Prestige Air Conditioning Systems Inc
About us
***1st time residential customers; mention you found us on Angie's List for Free Service Call as long as you make the recommended repair. This offer is only valid during normal business hours. Monday through Friday 8AM to 4PM. *** Prestige Air Conditioning Systems is a service oriented company with a reputation for honest, reliable, and quality service. We have been in business for over 33 years. We are fully licensed, bonded and insured CAC1815452. Whether your needs are simple maintenance, repairs, replacements or new additions we can meet your needs quickly and efficiently at very competitive rates.
Business highlights
Services we offer
Central Air Conditioning System Repairs, Replacements, New Installations, Routine Maintenance, Duct Cleaning, Filters, UV Lights & Air Purifiers.
Services we don't offer
Sorry we do not work on automobiles.
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Free Estimates
Yes
Warranties
Yes
Accepted Payment Methods
- American Express
- Financing Available
- Check
- Visa
- Discover
- MasterCard
- 20
Assorted photos uploaded by Prestige Air Conditioning Systems Inc
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
71% | ||
11% | ||
0% | ||
4% | ||
14% |
Filter reviews by service
DO NOT USE THIS COMPANY............BUYER BEWARE............HOW UNPROFESSIONAL..........EACH TIME THEY CHARGED US PLENTY. MY GUESS IS THAT THEY "REFURBISH" A/C UNITS AND PASS THEM OFF TO UNSUSPECTING CUSTOMERS AS BEING BRAND NEW.
Their professionalism on the phone and the courtesy of the first service call to our home lead us to hire them to install our new unit. I checked out their web-page which was also very professional. Also, Prestige came highly recommended from a Property Manager in Boca Raton, Florida, whom I trust implicitly. My husband and I were most satisfied and intend to buy their yearly maintenance plan as well.
I find it truly refreshing that this is the 3rd time I've used this company and each time it is consistently superior workmanship. Even the city inspector commented on the high caliber of the company.
The company manager does not accept responsibility. Amber, who states she runs the company, refuses to let me speak with the owner. There are many documented issues which I intend to pursue with regulatory agencies so others do not have our same experience.
One big issue. They did not submit the permit paperwork as they stated.
We inquired about the permit multiple times and were told it was taken care of. When I finally asked after months, how we knew it was taken care of, I was told again not to worry about it, the company always handles that. They said the decal was on the upstairs air handler-I guess knowing I was not going to up in the attic space to look. Long story short, when I contacted the county to get a straight answer on how I knew for sure the permit was complete, there was no paperwork found. It had not been submitted by Prestige.
The county also informed me that a decal would have been placed on both the air handler and the condenser, Not one Prestige employee that we asked about the permit over 6 months offered this information. Because the decal wasn't there!!! They never even called to say the county had contacted them and were now in the process of submitting. The AC broke again and we placed a service call. At that time I rechecked with the county and found it now had paperwork and a county inspection would be scheduled.
Prestige came and fixed the air conditioner again today. When we discussed the multiple problems we were having, the tech again said it was a bad installation but nothing he could do about it. I asked who owned the company he said he didn't know. Because I had done my homework, I told him the name and then he "remembered". He called me later to tell me "they" decided they would re-install the air handler to make it "right". I had to make a decision "right now" or the offer would be no good. Trust being a real issue at this point I declined making an immediate decision. I figured it might be better to let the county have a look before changing anything else out. 5 mins later Amber finally became available after not returning my calls, and offered to change out the unit and extend the service contract . She again assured me she ran the company, Scott-if he is real-is not available. I told her we had lost confidence in her company and suggested she come remove her unit and we would start all over with another company. She said she would be glad to charge us for the removal and take care of it. I will follow up with necessary agencies to hold this company accountable.
Update: There were 6 code violations!
"I believe that this customer is just upset because we refused to provide them with service at their new home. They were refused service because of all the false accusations they have made about our company in the past. If this customer was so unhappy with our company then why on earth would they call us for service at their new home? Also we did recommend them to replace their a/c unit because it was over ten years old and in poor condition. The average life expectancy for central air conditioning systems in South Florida is between 8 and 14 years, after that point they lose their efficiency, become expensive to repair and break down more often. The customer states also that they had someone else come look at the system after we replaced it and found nothing wrong, that’s because we already replaced it. We are a service oriented company with a reputation for honest, reliable, and quality service. We have been in business for over 20 years and have thousands of happy customers. Our goal is to provide all customers with friendly reliable service, expert advice & quality products. Unfortunately no matter how hard you try you can not make everyone happy."
Licensing
Trade License Number
Trade License Expiration
State Contractor License Requirements
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