We are North America's leading in-home design floor coverings brand. Our company is carefully crafted on creating for you, our customers, a discernible difference from any other floor coverings company. We believe it is your experience with your Design Associate that truly differentiates us in the market. Every one of our Design Associates is not only a really good flooring designer but knows how to listen to you – your needs, your ideas, your concerns. The questions they ask you facilitate their ability to create a flooring design solution for you that will not only inspire you, but will also provide you with a floor that works specifically for the usage of a particular room.
Sales, bamboo, carpet, cork and many other flooring types., installation, laminate, linoleum, natural stone, repair of hardwood, runners, sand & refinish, tile, vinyl
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Number of Stars | Image of Distribution | Number of Ratings |
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93% | ||
3% | ||
0% | ||
3% | ||
0% |
They did a wonderful job. I think their price was fair. They did a good job, an excellent job.
"Thank you for your kind review. It was a pleasure working with you on your carpet stair runner project. Please let us know if we can help in any way in the future."
The work performed by install crew Tom was first class. The floor looks great and they cleaned up perfectly after the job. However, Jason Gage the owner of Floor Coverings International is very difficult to contact. He has an answering service keeps apart from his clients and he doesn't return calls. From the beginning of our contact with FCI we had difficulty getting the job going. The rep that called on us was let go and replaced by another person. Jeremy was enthusiastic but didn't follow up very well to keep us appraised about the timing of our job. They had some difficulty in obtaining the materials for our job but didn't let us know. It was a classic case of over promise and under deliver!
We selected FCI because of the very positive reviews on Angie's list. I feel this company need to work on their communication process. The owner shouldn't be afraid to talk to his clients. Jason, take a hint from a guy like Earl Stewart Toyota who encourages his customers to call him directly or Russell Green of Grand Bank who puts his personal cell phone number on his business card.
Very good
I needed this job done quickly, and they were able to accommodate.
Wood flooring was installed in 2 bedrooms, plus new moldings.
Nice service.
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