Elite Computer Services

I had an old HP computer that was running Windows 7. It started to not always boot up. I knew eventually it would completely stop booting up. So I called Bryce who I had successfully dealt with before. He identified the problem as a piece of hardware that was dying. Rather than repair such an old computer I choose replacement. I asked many questions to decide on a laptop replacement vs. another tower. I decided on a tower replacement from Dell. Bryce is a dealer for them and it made the process much easier since he was able to provide the replacement. My total cost was for the computer and Bryce's time of doing the conversion. My biggest horrors were all those web sites that already have passwords stored and having to get a new mail program and probably losing saved emails and contacts. I also did not want the expense of having to buy the newest version of Microsoft office. Bryce perfectly mirrored everything on my old computer onto the new Dell running Windows 10. I did not have to re enter one password or change anything with Outlook or my contacts. He did a great job and was his usual always on time and meeting the agreed completion date for the work.

Excellent. Came on time. He has an extensive background. It led me to ask questions not only about my Windows based PC but also my Apple products and even one of my smart TVs. He didn't "guess" he either knew the right thing to do or did a quick search with his smart phone.

Had an appointment for 11 a.m. and Bryce showed up exactly on time no delays and proceeded to remove all viruses from my lap top and tablet. He then took the time to make sure all my devices were running at optimum performance.

It went smoothly, provider was very professional and efficient. I didn't quite understand the operating system on the new computer but Bryce was very patient and informative. Technology isn't my strong suit and I can't believe how much more comfortable I am with my devices and it's nice to know this service is just one call away.