Craft Master Custom Pools logoApproved Pro
Approved Pro

Craft Master Custom Pools

4.1(
17
)
Pool Construction and Installation, Outdoor Kitchen Service, Pool and Spa Servicing,

About us

Craftmaster custom pools has been building pools since 1994. We pride our self in professionalism. Each pool is a custom design. Let us turn your back yard into a dream.

Business highlights

Family owned & operated
31 years of experience

Services we offer

Custom swimming pool design and construction

Services we don't offer

Don't see your need on our list of services? Give us a call to further discuss your needs!

Amenities

Free Estimates

Yes

Warranties

Yes

Accepted Payment Methods

  • Financing Available
  • Check
Our recent projects
  • 5
    View Gallery

    Assorted photos uploaded by Craft Master Custom Pools

  • 3
    View Gallery
    2021

    Jupiter Builder Custom Pool

    $88000-$95000
    Pool Construction and Installation
Reviews
4.117 Reviews
Write a review
Number of StarsImage of DistributionNumber of Ratings
5
65%
4
12%
3
6%
2
6%
1
12%
Write a review

Filter reviews by service

Showing 1-17 of 17 reviews
Arnie N.
Dec 2022
5.0
Pool Construction and Installation
Yes, I recommend this pro
$70,000
Craft Master Custom pools worked with us to design & build an inground pool & patio based on the total space we had, factoring in the survey, easements, our requirements & requests. They did a beautiful job. They were flexible & willing to make adjustments as the job progressed & we thought of things that we would like have & were not in the original plan. They work with you well. They were very responsive & easy to work with. The finished pool & patio are thankfully beautiful.
Response from Craft Master Custom Pools

"[Member Name Removed] Thank you for taking the time and reviewing our business. It was a pleasure working with you and your wife. All the best. Craft Master Team"

Soledad O.
Nov 2022
5.0
Pool and Spa Servicing
Yes, I recommend this pro
CraftMaster Pools is in a word—awesome. Great attention to detail. Fantastic quality. Always true to their word and on schedule, on time and absolutely a joy to work with. I highly HIGHLY recommend them. They are awesome.
Response from Craft Master Custom Pools

"Thank you for a wonderful review we appreciate you."

Kathryn A.
Nov 2022
5.0
Pool and Spa Servicing
Yes, I recommend this pro
$3,000
It was great. They showed up on time even with the rush.
Kate A.
Nov 2022
5.0
Pool Construction and Installation
Yes, I recommend this pro
$5,500
Professional team from scheduling to installation!!!! Would definitely recommend to anyone looking for pool refresh!!
Response from Craft Master Custom Pools

"[Member Name Removed], We are so glad you are happy with the end result of your pool. We appreciate your feedback."

Bill W.
Nov 2022
5.0
Pool Construction and Installation
Yes, I recommend this pro
$65,000
Jim and Sabine were always able to help and they guided me through the pool building process. It was a lot of construction but my pool turned out just the way Jim drew it out. We are really happy and its a highlight of my yard!
Response from Craft Master Custom Pools

"[Member Name Removed], It was our pleasure to build you the pool of your dreams. Thank you for your review."

Mike & Patti B.
Nov 2022
5.0
Pool Construction and Installation
Yes, I recommend this pro
Took about four months from first dig to final fill and everything went as expected. The workmanship was great and the staff were awesome to communicate with. I highly recommend them if you want a new pool of your own!
Response from Craft Master Custom Pools

"Thank you so much for taking the time to leave the nice review we enjoyed working on your project."

Kathrine M.
Nov 2022
5.0
Pool Construction and Installation
Yes, I recommend this pro
The team was here on time and they quickly got to work repairing and replacing our pump. It now works great and we were very pleased with the result and the service. I would definitely recommend them.
Response from Craft Master Custom Pools

"[Member Name Removed], we appreciate your review and please reach out if you ever need anything."

Rachel P.
Sep 2020
1.0
Deck Maintenance
$46,500
I first met with the owner(Jim) and he was extremely attentive returned my calls every time, until he was hired at that point it was a disaster it took him 10 months to install my pool, he left open issues and because I wouldn't pay him a small $900 balance in full until the issues were resolved he never came back, I am now having much greater problems like my waterfall is cracking my pavers are collapsing and he wont return a call or address the problems. People beware of him he is a thief and a liar and does not stand by his product.
GIANNA M.
Mar 2017
1.0
Pool Construction and Installation
Called the office on a Monday, they took all my info for an estimate, then nothing. Called back that Thursday and left a message, then nothing. Sent a message through Angie's List app on Tuesday the 7th, still nothing. I guess they're doing so well that they don't need new business.
Mario O.
Mar 2017
5.0
Pool Construction and Installation
Yes, I recommend this pro
Jim and Maureen are the owners. They are very professional and extremely responsible. Everything went so well from start to finish. We now have a beautiful pool that exceeded our expectations. We highly recommend them.
Response from Craft Master Custom Pools

"[Member Name Removed] we appreciate your time to leave this review for us. It was a pleasure working with you and we are glad you love your pool."

Susan K.
Jul 2016
5.0
Pool Construction and Installation
Yes, I recommend this pro
Awesome job. Great design and we LOVE our pool. Jim took time to explain items we knew nothing about. Jim was down to earth and professional. Always getting back to us.
Russell B.
Jun 2016
4.0
Deck Maintenance
Yes, I recommend this pro
unknown
Russell B.
Jun 2016
3.0
Pool and Spa Servicing
Yes, I recommend this pro
They broke ground in February I think.
Barbi G.
Jun 2014
2.0
Pool Construction and Installation
$20
unknown
David & Felicia A.
Jan 2014
5.0
Pool Construction and Installation
Yes, I recommend this pro
$27,750
They showed up on time, they have constantly been working since they got here this morning.
Response from Craft Master Custom Pools

"[Member Name Review], Thank for your review."

Elian T.
May 2013
5.0
Pool Construction and Installation
Yes, I recommend this pro
$27,500
The overall performance of this construction went very well.
We are very happy with the company, and we will use them again in the future, if we need to make changes to our pool or build a new pool
John H.
Aug 2012
4.0
Pool Construction and Installation
$28,000
They were nice in the beginning and through the job. After they finished we had a couple of issues and it took them a while to fix the problems. We referred them out as well and they never got back to the person with an estimate. I would not use them again as we have had problems with the chemicals as well.

Licensing

Insured
Licensed*

Trade License Number

CPC1458570

Trade License Locale

FL

Trade License Authority

Florida Department of Building & Professional Regulation

Trade License Expiration

08/31/2024

State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.

*Contact business to see additional licenses.

FAQ

Craft Master Custom Pools is currently rated 4.1 overall out of 5.
Monday: 8:30 AM - 4:30 PM Tuesday: 8:30 AM - 4:30 PM Wednesday: 8:30 AM - 4:30 PM Thursday: 8:30 AM - 4:30 PM Friday: 8:30 AM - 4:30 PM Saturday: Closed Sunday: Closed
Craft Master Custom Pools accepts the following forms of payment: Financing Available, Check
Yes, Craft Master Custom Pools offers free project estimates.
No, Craft Master Custom Pools does not offer eco-friendly accreditations.
No, Craft Master Custom Pools does not offer a senior discount.
No, Craft Master Custom Pools does not offer emergency services.
Yes, Craft Master Custom Pools offers warranties.
Craft Master Custom Pools offers the following services: Custom swimming pool design and construction
Don't see your need on our list of services? Give us a call to further discuss your needs!

Contact Information

8233 Gator Lane, Suite 20, West Palm Beach, FL 33411

Service Hours

Sunday:Closed
Monday:8:30 AM - 4:30 PM
Tuesday:8:30 AM - 4:30 PM
Wednesday:8:30 AM - 4:30 PM
Thursday:8:30 AM - 4:30 PM
Friday:8:30 AM - 4:30 PM
Saturday:Closed
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