"[Member name removed], yes, we changed the contract to accommodate your request to meet your $3000 limit. We scaled back on the labor and materials in order to meet your needs. I felt that in order to the job properly and according to the code, more wood should have been replaced. Sometimes it's better to be safe than sorry and there are no surprises for either of us once the job is underway. I have been business for 30 years and do what I feel is best for the job."

"Thanks, Member, so much for your review. We try to fit the needs of our customers with the proper product for their project and within their budget."

"Dear Member, thank you so much for the positive review. Your job was quite challenging and we were able to overcome the challenges with a positive outcome and job that was to your satisfaction."

"I explained to the member that someone (known to Palm Beach County Building and Zoning Department) was using the name and license of our company and this was not our contract. This was 5 years after he had initially had the work completed and he had been in contact with the person that was using the name and license of our company. I did go out to see him and when I saw that the contract was one of the contracts where the company's identity had been duplicated with the exception of the phone number, I tried to explain to him and told him I would try to help him out. He came to my home, threatening my wife and when she asked for proof of the canceled check, he refused to provide her with a copy. My company has been in business since 1986 and is a member of the BBB with an A+ rating. You cannot stay in business almost 30 years if you treat people like this. This information can be verified with Palm Beach County Building and Zoning regarding the identity theft of my companies license, etc. with the Contractor Compliance Department."