About us
Henderson Irrigation is a Lawn and Landscape irrigation install and servicing company. We specialize in new builder installs and service, as well as residential additions, revamps and service. We also offer commercial property maintenance and service. Henderson Irrigation was founded in 2007 by Russ Henderson. Russ has over 14 years of experience in commercial and residential construction. In 2007 he decided to specialize in one field so he may provide exceptional quality service and grow a business dedicated to meeting needs of homeowners, builders and commercial properties alike. Russ is also a Firefighter for a local fire department where he dedicates himself to the community's health and well being by protecting lives and property. Russ is a big believer in family and safety. We show that by taking pride in you, your property and most importantly, YOUR FAMILY. We want you to feel safe and comfortable when Russ, or one of our techs are at your property. Serving Pasco, Hernando and Hillsborough County. Licensed, Bonded and Insured For A Faster Response TEXT 813-210-2628
Business highlights
Emergency services offered
19 years of experience
Services we offer
Installation and Service
Services we don't offer
Please Inquire
Amenities
Eco Friendly Accreditations
Yes
Emergency Services
Yes
Warranties
Yes
Senior Discount
ask for details
Accepted Payment Methods
- American Express
- Check
- Visa
- Discover
- MasterCard
Our recent projects
- 4
Assorted photos uploaded by Henderson Irrigation
Reviews
4.932 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 94% | ||
| 6% | ||
| 0% | ||
| 0% | ||
| 0% |
Filter reviews by service
Showing 1-25 of 32 reviews
Michael M.
May 2016
unknown
Travis R.
Feb 2016
unknown
Bruce G.
Jun 2015
unknown
George S.
Apr 2015
The service was done as required. No issues
Alex M.
Apr 2015
Always punctual and make sure the job is done properly and working correctly before leaving.
Michael B.
Mar 2015
The tech did a good job. The main break was in our reclaimed water box - thanks to a fully loaded moving truck driving over our lawn and water box.
Sergio I.
Oct 2014
unknown
Anita C.
Sep 2014
Service was great. I will call again if there is another problem.
Response from Henderson Irrigation
"Thank you for the great review. We Look forward to providing service to you again. Russ @ Henderson Irrigation"
Donald M.
Jul 2014
They got the job done in about one hour. The technician was exceptional and he did a wonderful job. He let me know what they were going to do and what was covered. They contacted me to set up the scheduling.
JOHN J.
Jun 2014
Excellent work in repairing and replacing sprinker heads. Cordial and hard working crew of 3 took care of the problems I had in about 90 minutes. Strongly recommend.
William D.
May 2014
At the end of the vendor?s ?Business Description? on this page, he writes ?For A Faster Response TEXT 813-XXX-XXXX. I wanted service quickly and I live in the same town as the vendor, so I sent a text before 9:00 a.m. saying I'm an Angie's List customer, I want service and asked the business owner to call me. I did not receive a response until the next day in the afternoon requesting that I text my name and address to the office business line (so much for ?A Faster Response?). I did as requested and added that I want to be called to schedule the service. The owner responded by text immediately saying, ?Will do.? Over a week later, he shows up at my home at 7:15 a.m. without calling as promised and without a scheduled appointment. I told him that because he never called me I went with someone else. What kind of business just shows up at your home without a scheduled appointment? If you need someone quickly, or want a convenient coordinated time of service, use someone else. Even knowing that I am an Angie's List customer, this is how I was treated. What kind of rating would he expect?
Response from Henderson Irrigation
"I have to agree with the majority of what is in this review. With some exceptions. We didn't contact the member until the next day (not a bad response time in our industry, especially this time of year, and considering it wasn't an emergency). As far as the discussion held, we did ask them to send their info via text in which they did and requested a quick scheduled date. I did respond "will do". One thing is missing, at the time of our conversation, the member was informed we are booking for the end of the following week, as this is the busy season for our trade. It is my policy to inform everyone that we are a 1week-2 weeks out now. I understand that not all of our customers want to wait. I always offer that we can squeeze them in if we have a cancellation, but it's never guaranteed. We did have an opening, we did call and text, we did go by the house without confirmation of an appointment. I can not deny any of this. As to the question, what kind of company does this, we do. As we have trucks that service from Hudson down to Sarasota and Pinellas county over to west Orlando. With that being said, anytime we have a cancellation, we always add our closest appointment to that days schedule and more often than not it works to the customers advantage. It was vastly inconvenient because the member had already had the work completed. Something we would have known if only we had had a reply to our scheduling message. I agree, we should have waited for confirmation, but we were trying to provide a service "as soon as possible". With all of this being said, I hate we lost a potentially valued customer. We can not control the amount of service we can provide, but we can set an expectation of when to expect us and try to deliver before then. [member name removed], I am sorry we didn't meet your needs and expectations. I do hope I can personally make it up to you one day with exceptional service and a humble attitude. Again, sorry to inconvenience you with an unannounced appointment, our intentions were truly with your needs in mind. Thanks for the opportunity."
Vanette M.
Apr 2014
We had no problem with the vendor. They did their work
Charles T.
Mar 2014
Did not get service. I have to do this review to get Angie's List to stop harassing me about it.
Response from Henderson Irrigation
"[name removed] Thanks for the A review. Angie's list is very good at harassing all parties. Sorry."
PHIL C.
Feb 2014
Did fine.
Kelly L.
Dec 2013
.
KEITH M.
Nov 2013
The service was excellent. They fixed my sprinklers quickly and the cost was very reasonable.
Joseph K.
Nov 2013
After a delay in getting the job scheduled, the vendor did an outstanding job at meeting my needs to get the job scheduled and was very responsive to my scheduling needs. Due to the failure of a valve and a problem locating the control box, the work had to be completed on another day. They were at my home precisely when agreed and finished the work to standard. I will continue to use this vendor to keep my system in good working order with preventive maintenance checks. I recommend their work!
Pierre B.
Nov 2013
They worked around my crazy schedule. They were punctual, courteous and professional and very knowledgeable. On top of all that, they were very affordable.
Would I recommend them? Absolutely!
Would I use them again? Without thinking twice!
Thank you Angie you are 3 for 3.
Would I recommend them? Absolutely!
Would I use them again? Without thinking twice!
Thank you Angie you are 3 for 3.
Response from Henderson Irrigation
"Thank you for the positive review."
Everman M.
Nov 2013
Went okay, 2 young men came out and performed the service. They were on time and courteous. They examined the system, fixed 2 broken heads and reset the control box for proper days of the week watering and duration of watering. One head was working but not perfectly ( as in 100% they way it should be, nozzle partially clogged or something) and when I mentioned it to them they said it was good to go. I have also since discovered that at least one head pops up but not above the hedge of bushes it is suppose to be watering and thus does not water the entire hedge. They did not see this and/or failed to mention this problem to me and give me options, raise the sprinkler or cut the hedge.
Overall, you get what you pay for. It was a great price, I feel I got my moneys worth as the major issues (2 broken heads were fixed, the control box was properly programmed) were addressed; they just did not go above and beyond the minimum requirements as I see it and capture the minor issues.
Overall, you get what you pay for. It was a great price, I feel I got my moneys worth as the major issues (2 broken heads were fixed, the control box was properly programmed) were addressed; they just did not go above and beyond the minimum requirements as I see it and capture the minor issues.
Doris L.
Oct 2013
They were fantastic. I would never hesitate to use them again. Theey were just like friends. Someone fell down in the street while they were here, and they ran out with me to help, and called EMS. They are really good people, and were clean and professional.
Elizabeth G.
Oct 2013
Tech came in on time. Unfortunately I have another service in progress so he can't check the rotation without getting the other guy wet. So when I saw some discrepancies I called and the same tech came back and fixed the problems right away the same day.
Response from Henderson Irrigation
"Thanks for the great review."
John N.
Oct 2013
They checked and adjusted my sprinkler system. They also replaced all broken heads at an additional charge. Overall everything went fine.
Jorge A.
Oct 2013
.read above
Response from Henderson Irrigation
"Thank you for the updated review. Please, do not hesitate to call us if you need us again."
Joseph E.
Aug 2013
Raised some sprinkler heads above grown shrubs. Discovered 2 broken and hidden heads and replaced them. The broken heads had to cost me additional $100 a month according to him.
Great job.
Great job.
Diane P.
Jul 2013
It went great they were there on time and did a great job very reasonable. We would use them again
Licensing
Bonded
Insured
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FAQ
Henderson Irrigation is currently rated 4.9 overall out of 5.
Monday: 7:00 AM - 4:00 PM
Tuesday: 7:00 AM - 4:00 PM
Wednesday: 7:00 AM - 4:00 PM
Thursday: 7:00 AM - 4:00 PM
Friday: 7:00 AM - 4:00 PM
Saturday: Closed
Sunday: Closed
Henderson Irrigation accepts the following forms of payment: American Express, Check, Visa, Discover, MasterCard
No, Henderson Irrigation does not offer free project estimates.
Yes, Henderson Irrigation offers eco-friendly accreditations.
No, Henderson Irrigation does not offer a senior discount.
Yes, Henderson Irrigation offers emergency services.
Yes, Henderson Irrigation offers warranties.
Henderson Irrigation offers the following services: Installation and Service
Please Inquire