Designer Concrete
About us
A quick phone call and we can help you decide if Decorative concrete is for you and within your expected budget. We have many specialties one of them is Concrete Counters.
Business highlights
Services we offer
Cabinet Making. Concrete - Pouring & Repair. Concrete - Stamped & Decorative. Countertops. Driveways - Concrete. Epoxy Flooring. Fireplaces. Flooring Sales, Installation, Repair. Remodeling - Kitchen & Bathroom.
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 83% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 17% |
We gouged the floor while installing the washer and dryer. I called Dave and he was out the next day to repair it. A concrete floor is not amenable to repairs like a tile floor would be, so you see the repair if you look for it. Luckily it is in an unobtrusive location. We are considering adding the polypropylene sealer now to prevent any further nicks.
Dave was friendly, reliable, and responsive. He was trustworthy and did most of the work while we were not home. He left everything neat and tidy.
We had an email exchange and now he wants to sell me a refinishing job (5 weeks after I paid for this inferior job. He is what he wrote to me:
John Cowger via yahoo.com 5:36 PM (16 hours ago)to me
Schedule is booked solid 7 days a week for the foreseeable future. couple months anyway.
$750 for solid white no clear needed $950 to rebasecoat, and stain again any color with clear Money talks! You want to move up on schedule, full payment in advance will do it
.Send a check now, this will get you the week of March 4th. ..... John CowgerDesigner Concretehttp://www.dccfy.com/772-584-0061
THIS IS AFTER I JUST GOT DONE PAYING HIM 5 WEEKS BEFORE TO DO THE JOB PROPERLY. He has refused to provide a statement of warranty so I must believe there is absolutely no warranty on his work. I am currently considering legal action against him and his company. I will also make a BBB complaint. In my opinion, I did not receive what I paid for and was not dealt with integrity or honesty. If you hire him, he will make your life miserable as he makes himself almost impossible to reach.
The entire patio had to be torn up and re-done according to 2 experts who have inspected it. I will post photos which will show exactly how terrible the workmanship is. As well, two experts who inspected the patio mentioned that he used insufficient material presumably to cut corners and save money. This resulted in an almost paper thin veneer of concrete; hardly appropriate for what I paid. The photos will clearly show the sloppiness and lack of attention to detail of which I'm complaining about. Mr. Cowger's claim that I threatened some painters I hired who did work for me on the side, is preposterous. Those painters still do work for me. Every word of this review that I wrote is simply my opinion which is protected by my first amendments rights.
"This is quite simple, I was contacted by the member (in his words an Absolute emergency). His back patio had been painted grey and it was urgent to change this to something else, As he couldn't stand to look at it... He selected a euro tile design, which requuired the removal of the grey Xylene coating also included in the ($1,600) cost. The deck was ground, prepared and the install commenced. He has sidewalk bolts for hurricane track in this slab, we placed plugs in holes to protect from any debris, or cementious product getting in there. The install was completed, inspected by the member and paid for. Keep in mind customers write the check when they are The member phoned me for advice on placing the sidewalk bolts in their holes, I told him to use a lithium grease to lubricate and protect for the future. Sometime during the member's installation of the bolts one of them he overtighten, had the wrong length or quite simply the anchor had some corrosion since they sit below the concrete surface. Regardless, if a screw or bolt won't tighten into a hole it should be backed out and looked at for any obstruction or cross threadding. The member blew out a chunk of the original slab plus our work on the top of it. This is where he started with the screaming voicemails (15+) same in e-mails (25+). I explained to the member this is repairable, and yes I also told him his constant rant on the phone wouldn't be accepted and e-mail is the only way I will communicate with him. Once he collected himself, I told him to have a hurricane shutter company resolve his bolt issue and I would at no charge come and touch up the tile section. I stopped by (3) times to restore this tile all to no satisfaction of the member. It was texture, then hue, then wanting it lighter. As I explained on my last trip with the member, these are random colors by design. He phone again the next day, followed with more emails. The approach this time was he didn't like the difference and wanted to redo the entire thing in white because of his changing the stucco (this is a whole different story) to white. He asked me how much to change the deck to white I told him $750, then he asked how much to redo the entire deck in a different color pattern I told him $950. I did tell the member I'm booked solid and to have his other work completed and we could revisit his 30" square complaint after all the other vendors were done. This way if they had damaged the deck by accident we could fix it. He has insisted I make time to fix this and fit him in as its urgent. I told him specifically if he wanted to move up on the schedule to redo this deck either in white ($750) or new coloring selection ($950) he would have to pay in full in advance. I do not trust the member based on his conduct, accusations about my company, complaints about the painters ( he went behind the painting contractors back and hired his guys on the side, then threatened them to tell the owner if they didn't do whatever he was complaining about - I think it was his Elec. meter panel had brush marks. So he insisted they come back , sand and spray it) My last communication with the member was he has reached an intolerable level, I will not communicate with him any further and to find someone else to work on his projects. He has informed me of writing a bad review on Angie's list if I don't comply. I encourage this, also to contact the BBB. Attached find the member's deck as originally completed and the repair as of my last visit. Respectfully John Cowger"
Licensing
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