We specialize in all residential air conditioning systems and commercial systems. Our scheduling is designed to work around your business hours or your personal hours at your home. Air conditioning is a necessity in our busy lives in Florida. We install the latest most efficient a/c systems designed for any level of humidity or temperature control.
He is currently under investigation by the Better Business Bureau and the Florida Department of Business and Professional Regulation for fraudulently selling 10 year parts and labor warranties, which turn out to be parts only and no labor. Patrick allows people to operate under his license and "sell" these non-existent warranties AND also install units which are not up to code. They do this out of county as to not be held liable by his local code enforcement. We are out of pocket thousands as a result of Patrick Air's fraudulent warranty and not to code installation. We have been trying to contact him for over a year and he has refused to correct our concerns. Sadly we now have to share our story... Please contact me if we can help you from being defrauded by Patrick Air.
Description of Work: Replacement of our home's a/c compressor and condensor units, and misc duct work.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$7,630
Response from PatrickAir
PatrickAir tried to contact you to fix the problem, but never heard back from you on when it was convenient for us to come down and look at the unit. You need to contact Kevin Lugar at Grace Air Conditioning and Heating (941-468-2479) as he is the one who did the install in August 2013 (not 2016 as entered) for $6,130. PatrickAir always pulls permits, no matter what county we are working in. PatrickAir stands by our products and services and everything we do is up to code. We are no longer an authorized dealer for York, Kevin Lugar/Grace Air Conditioning & Heating is. As for the warranty, Kevin sold you the 10 year warranty on labor, we have provided you your warranty which is retroactive to the date of installation. The 10 year parts warranty is through York. PatrickAir went down to your house on July 17, 2017 to address your concerns. Even though Kevin Lugar did the work, we are making good on the warranty sold to you. You say we are under investigation by the Federal Trade Commission, however, their website states: "The FTC cannot resolve individual complaints, but we can provide information about what next steps to take." The Florida Department of Business and Professional Regulation has no record of any complaint. We submitted our rebuttal to the BBB and Florida Chief Financial Officer's office and they are reviewing everything. We have done everything possible for an installation WE DID NOT DO...STOP TROLLING US! Go troll Kevin Lugar at Grace Air Conditioning and Heating 941-468-2479.
Cathy M.
06/2017
5.0
heating & air conditioning/hvac
 + -1 more
He is responsive, honest and very reasonable. He has given us quotes for new work as well as told us when nothing was needed but a filter change. We will continue to use him for all our AC needs without a doubt.
Description of Work: Patrick has serviced all our rental and personal residence AC units
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Response from PatrickAir
Thank you [Member Name Removed], we are glad you are happy with our service. Thank you for being a loyal customer!
Krista P.
12/2016
5.0
heating & air conditioning/hvac
 + -1 more
Great! Contacted Patrick's at 7:30 AM. The appointment. Was scheduled for 11:00 AM. Matt, the technician, showed up on time and was very professional. By 11:30 AM out AC was pumping out ice cold air. Very easy to do business with.
Description of Work: Added Freon to AC
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$275
Carla M.
03/2014
5.0
heating & air conditioning/hvac
 + -1 more
It was an emergency service and he came out way after normal business hours. He did a great job! I would recommend his services.
Description of Work: He changed some parts on my AC unit to fix my air.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
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Service Categories
Heating and Air Conditioning
FAQ
PatrickAir is currently rated 4 overall out of 5.
Monday: 8:00 AM - 5:00 PM
Tuesday: 8:00 AM - 5:00 PM
Wednesday: 8:00 AM - 5:00 PM
Thursday: 8:00 AM - 5:00 PM
Friday: 8:00 AM - 5:00 PM
PatrickAir accepts the following forms of payment: American Express,Check,Discover,MasterCard,PayPal,Visa
Yes, PatrickAir offers free project estimates.
No, PatrickAir does not offer eco-friendly accreditations.
No, PatrickAir does not offer a senior discount.
Yes, PatrickAir offers emergency services.
No, PatrickAir does not offer warranties.
PatrickAir offers the following services: Cooling, Heating, and Refrigeration