Step Up Tree Service
Reviews
3.02 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
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| 50% | ||
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Showing 1-2 of 2 reviews
Tammy B.
Apr 2016
The good:
Did good job cutting trees. Price
The Bad:
- Left hydraulic oils stains everywhere on street from faulty equipment and has made no attempt to return to remove stains after several requests.
- Poor project planning, took over 6 hours longer than expected to complete work both days they were here and made work very inconvenient wanting to stay well after 8pm
- Price gauging- demanded more money due to failing to have proper equipment and having to return home to get trailer to remove garbage.
- Attempted to dump 80 gallons of waste, gravel, mulch in my yard and cover up with dirt instead of hauling off.
- Insurance certificate was provided but was not valid, meaning they ended up being uninsured.
If they had cleaned the stains from the cul de sac or made any attempt to clean them, I might have been able to overlook the other issues without a bad review.
Did good job cutting trees. Price
The Bad:
- Left hydraulic oils stains everywhere on street from faulty equipment and has made no attempt to return to remove stains after several requests.
- Poor project planning, took over 6 hours longer than expected to complete work both days they were here and made work very inconvenient wanting to stay well after 8pm
- Price gauging- demanded more money due to failing to have proper equipment and having to return home to get trailer to remove garbage.
- Attempted to dump 80 gallons of waste, gravel, mulch in my yard and cover up with dirt instead of hauling off.
- Insurance certificate was provided but was not valid, meaning they ended up being uninsured.
If they had cleaned the stains from the cul de sac or made any attempt to clean them, I might have been able to overlook the other issues without a bad review.
Susan C.
Nov 2014
They did a great job. They had a crew with 4 or 5 vehicles, they were like surgeons, they took it down, and they trimmed it. They were excellent. They also ground the stump. We had other estimates. I have recommended them.
Licensing
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FAQ
Step Up Tree Service is currently rated 3.0 overall out of 5.
No, Step Up Tree Service does not offer free project estimates.
No, Step Up Tree Service does not offer eco-friendly accreditations.
No, Step Up Tree Service does not offer a senior discount.
No, Step Up Tree Service does not offer emergency services.
No, Step Up Tree Service does not offer warranties.