He did the tree service for over $2,000. but failed to finish mulching around the property as promised. We also had signed up for a 1 year lawn care agreement. He showed up hit and miss for the first couple months but didn't do the job as promised (weeding, edging etc.). He then started coming every 8-10 days instead of weekly. In July he stopped showing up at all and made up several excuses (sick, equipment stolen, etc). Never showed up again! Stole our money and ran. We weren't the only ones either. He stole from several people! Do not use this service!
Description of Work: Tree Service and lawn care.
Rating Category
Rating out of 5
quality
1.0
value
1.0
professionalism
1.0
responsiveness
1.0
punctuality
1.0
$1,320
Gary B.
06/2015
3.0
landscaping
 + -1 more
Update: 9/9/2015. Never heard from again. Update: After sending a couple of the attached photos to Anthony he came over the same day to look at my yard. He's promised to make good on his work. I had contracted with Anthony Smith Tree Service & Landscape to remove an old wooden fence and pergola, irrigation system repair, level my entire yard and to lay sod; M&K Lawn Care worked as a subcontractor. It was a big job. I was assured they had done this type of work before and cited numerous successful customers in my subdivision. Everything started out great; they were very responsive and willing to please. These are truly hard working and energetic people. I had just bought my house and was spending a lot of money to make repairs and had told Anthony and Mike that I didn't want to have to spend a lot of money on irrigation system repairs, but I wanted to be sure it was working sufficiently to support the sod they were going to lay down. Only two of my four zones were working. We discovered that the two zones coming off the well were not working so Mike suggested converting all four zones to city water. They both assured me they could do this. Mike estimated $600-800 to replace sprinkler heads and he assured me he would be done before the grass was laid and that they would cover the new lawn. He didn't have the equipment to find the irrigation valve box which had become buried over the years so he pulled in a favor from an irrigation company to find it. Mike asked me for some cash ($50) to pay for the guy doing us a favor. Then while using the bobcat to level the yard they hit my well head which was below grade. Before I was told, they had called in another favor with a well company to immediately come over and make the repair. Although I questioned why I should have to pay for their mistake, I had to pay $350 for the repair, which I was told was a pretty good discount. Cost for the irrigation system, in addition to the costs I just stated, turned out to be $1000. Unfortunately, I still have a lot of other repairs that will need to be done such as adjusting sprinkler heights and locations. While the irrigation work was being completed and after the yard leveling was done, they began to lay sod. Some of the sod sat on pallets for more than 24 hours. They ran out of sod on a three-day weekend so the front part of the yard could not be completed until a couple of days later at an additional cost of about $500 above quote. Upon inspection of my yard, I found numerous gaps between sod and lawn edges around trees/shrub areas were not neatly done; most of the sod was haphazardly laid down. I was told that was intentional and that the grass would eventually grow together. Some of the rough edging around trees and shrubs were rounded after I made comments about them The height of the various pieces of sod are not level; not sure why I paid to have the yard leveled now. I mention these last two items because my online research says that sod pieces should be butted up to each other and offset from each other, and that running a roller over the yard helps ensure the sod makes good contact with the earth (none of which happened). When I mentioned the lawn roller to Mike, I was told that's done only on golf course grass and that it would kill my St Augustine grass. Now, after just a few of weeks, there are dead and brown spots in my lawn. When I questioned Anthony about the dead spots, he said they could be just dry spots, not dead and additional watering would help. I found out later that two of the dead areas were not getting water at all from the irrigation system which I was assured would not happen. I was told they would check back with me to ensure the lawn was doing okay. I haven't seen either one of them since they completed the job. To top things off, after the crew laid sod down and had left for the day I had to go around and pick up water bottles and left over irrigation parts from around the yard. Overall I probably did save money, but time will tell if I got a good deal, or if I got what I paid for. I feel like I was dealing with "shade tree mechanics" and not professional landscapers. I'll admit I'm a bit of a perfectionist, so I'll be happy to update this review if everything turns out fine. If you aren't as detail oriented as I am, I'm sure you'll do very well with them.
Description of Work: We hired Anthony Smith Tree Service & Landscape to remove an old fence and pergola, repair my irrigation system, level my yard and lay new sod.
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Service Categories
Landscaping
FAQ
Anthony Smith Tree Service & Landscape is currently rated 2 overall out of 5.
No, Anthony Smith Tree Service & Landscape does not offer free project estimates.
No, Anthony Smith Tree Service & Landscape does not offer eco-friendly accreditations.
No, Anthony Smith Tree Service & Landscape does not offer a senior discount.
No, Anthony Smith Tree Service & Landscape does not offer emergency services.
No, Anthony Smith Tree Service & Landscape does not offer warranties.