Mike Scott Plumbing

Their very nice very tidy, they have a 24 hour emergency work time and they don't charge overtime for it.

My dad purchased a drain field from Mike Scott Plumbing. It was installed on 9-29-2015. About two and a half years later, my father contacted the company ( Mike Scott Plumbing) to let them know something didn’t seem right and to ask if they would come out and look at his septic/drain field. Mike Scott Plumbing told him he was past his warranty and there was nothing they could do. On Jan 6th 2020 the whole house flooded to which an insurance claim had to be submitted. After the claim the homeowners insurance cancelled his policy. We had the septic tank pumped and thought it was ok. (Because the drain field is still new.. just less than 5years old) Since that flooding, the septic has to be pumped every 2-2 1/2 months to keep it from backing up into the house. The company we have pumping out the septic informed us that our drain field “failed”. That it was no good. There is mud all through the pipes/tubes. On Aug. 24 2020, I contacted Mike Scott Plumbing to see if they could have one of their people come out and take a look at it. They sent Pat a manager out to the house the same day. Pat stated that indeed the drain field that they installed on 9-29-2015 had failed. Pat said he needed to speak to his boss (owner) and would get back to me on what they could do to help make this right. Pat did not call me back. I called him twice after he came to the house. When I called the office on Monday August 31st, Pat informed me that we are past the warranty and there is nothing they are willing to do for us. I asked Pat ( the manager) how long a typical drain field would last, to which he stated, “15 years”. Our Drain field will be in the ground 5 years the end of next month. We have had trouble starting about 2 1/2 years in. I have been told (now) that Mike Scott uses a system that does not require rock under it and this is the cause of the failure. Mike Scott continues using this system because they knowingly offer a warranty that will expire before the system will fail. I would not recommend this company.

They were outstanding.

They were outstanding.

It was an easy job. It was completed quickly by a professional plumber who showed up on time and was polite.

We were installing new cabinets & countertops, and needed our kitchen plumbing disconnected. That part went fine. They send a young man (Mike W.) who was professional, and knew what he was doing. He said he'd likely be the one sent back after my kitchen was installed, to reconnect and put in a new faucet and garbage disposal. When it was time to re-connect, another gentleman arrived, and, for the most part, also knew what he was doing. He reconnected all the pipes without incident, but, as it turned out, he really didn't understand how the faucet worked. He initially said we didn't need to use the plate that came with it. This would give the faucet a nice clean look. But then he said he had to put the plate in because the faucet could spin left and right without it. Since I'm not Joe handy, I went along with putting on the plate. He was unable to re-connect the dishwasher because the countertop installer failed to complete his part of the operation. Overall, he did an ok job, but the biggest problem was a pretty significant language barrier. While he did speak enough English to get by, he wasn't really able to comprehend the questions that I had for him. I had to call his office to get clarification on some things. All this being said, life isn't perfect. I've used Mike Scott plumbing several times, and have always found them to be professional, responsive and cordial. I will certainly use them again.

Plumbers were very professional, timely and did a great job!

it went very well

unknown

While visiting my father's home I noticed a leak from his shower head that came from within the wall.  I called Mike Scott for the repair.  Appointments were available as early as the next morning. Ray was extremely personable and professional.  The repair was done quickly without a mess. Very impressed with the service.

Plumber arrived on time, was very courteous, and finished in a timely manner.  There were small leaks discovered the following day and they will return to correct them at no additional cost.