Reviews
1.01 Reviews
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Showing 1-1 of 1 reviews
David M.
May 2014
Upholstering - Boat & Auto
s.Pretty horrible. Tony the owner seems like a nice enough guy, but they are horrible unorganized and simply don't communicate. I gave them probably the most detailed set of instructions with photos and descriptions that any upholstery company has ever received and it was as if they never even looked at them. The few times I did speak with anyone to answer questions they had it was obvious they had not looked at the photos.
When they finally shipped the product both of the colors were wrong. We agreed to let one color stay and have them repair the other color and shipped everything back to them. After waiting 2 weeks with no feedback and trying to reach them for a week, they finally replied that they material they ordered to finish my job had been used for another job and they had to reorder. They gave me a date by which that material would arrive and by when they would ship. When that day came and went I still had not heard from them and finally reached them only to find out the material did not arrive on time (would have been nice to be contacted considering all the previous screw ups). Then was promised new ship date of the day I'm writing this review. I haven't received any word and have sent 3 emails today trying to get a status.
Bottom line is... the owner seems like a nice guy but I would not do business with him again. His company is disorganized and refuses to talk to its customers which is the reason they make mistakes and don't deliver.
If i have to sue these guys I will but I hope it doesn't come to that.
Whatever you do.... don't give them your boat or car interior or you may never see it again.
When they finally shipped the product both of the colors were wrong. We agreed to let one color stay and have them repair the other color and shipped everything back to them. After waiting 2 weeks with no feedback and trying to reach them for a week, they finally replied that they material they ordered to finish my job had been used for another job and they had to reorder. They gave me a date by which that material would arrive and by when they would ship. When that day came and went I still had not heard from them and finally reached them only to find out the material did not arrive on time (would have been nice to be contacted considering all the previous screw ups). Then was promised new ship date of the day I'm writing this review. I haven't received any word and have sent 3 emails today trying to get a status.
Bottom line is... the owner seems like a nice guy but I would not do business with him again. His company is disorganized and refuses to talk to its customers which is the reason they make mistakes and don't deliver.
If i have to sue these guys I will but I hope it doesn't come to that.
Whatever you do.... don't give them your boat or car interior or you may never see it again.
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FAQ
Copycat Upholstery is currently rated 1.0 overall out of 5.
No, Copycat Upholstery does not offer free project estimates.
No, Copycat Upholstery does not offer eco-friendly accreditations.
No, Copycat Upholstery does not offer a senior discount.
No, Copycat Upholstery does not offer emergency services.
No, Copycat Upholstery does not offer warranties.