Professional Organizing Services Inc
About us
Cost determined by individual job.
Business highlights
Services we offer
Attics, Estate Sales, Organizing Garages, Senior downsizing and Unpacking
Amenities
Emergency Services
Yes
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 4% | ||
| 7% | ||
| 0% | ||
| 4% |
Daily I walk into my home through the garage into the laundry room. They came up with a solution that makes doing laundry a breeze. Doing laundry has always been a chore. Their willingness to listen to MY concerns and then make a recommendation based on how I live and work made this chore easier than ever and took away the dread.
Often as we drive into the garage, where we park both cars, we comment on the help Tammy and Jim gave.
This year we retrieved all our outdoor Christmas decorations from the attic and they were organized in such a way that it made putting them up easier and saved us a huge amount of time.
We liked their work so much that we hired them for MORE time than just the Angie's deal and, even at their special extended Angie's list rate, were the best bang for the buck I've ever experienced in the Home Organization arena. I've worked with 3 others and deleted them from my IPhone. There's only one name now. You will have no regrets and their talent and willingness to teach one how to "keep it up" makes them the only choice for me.
"We are totally blind-sided by the amount of false information contained in the Member's report! What is even more disturbing is why the Member booked “ANOTHER” appointment with us before we left (for the following week), to continue organizing on the inside of her house if she was so unhappy with our services??? In order to organize “properly”, it is necessary to sort through all of the boxes and then organize them back into containers with other like items. Not only did we not use twice as many, but we actually had empty containers left over with the Member! Also, during this process, we often uncover lost items…as was the case with the Member. We actually found her digital camera that contained priceless pictures which she feared was lost. She was elated, and immediately gave us a “hug” when we discovered it! Also, we never threw anything away without her approval. The only concern the Member had was the filthy shower curtain we had inadvertently perceived as trash when we found it lying on the garage floor underneath the piles of laundry. When she indicated that she actually wanted to keep the soiled item, we began to look for it. We immediately told her that we would gladly pay to replace it. However, we did find the curtain and returned it to her. Also, in an effort to compensate her for any inconvenience, we credited her for 1 full hour! Our clients are “NEVER” bullied, badgered, or pressured into doing anything! We are there to help them dig their way out of a situation that has greatly affected their quality of life…a daunting task which they obviously cannot accomplish on their own. We are always concerned about our client’s stamina, and continually asked her throughout the entire process if she needed to sit down or stop completely. At no time did the Member want to even pull up a chair to rest. She insisted on physically helping us do the work both days! The only areas that were not addressed in the garage were 2 cabinets in the back that were full of pesticides and other poisons she had accumulate from her last job…which she insisted on sorting herself! It is imperative that a client be involved in the decision-making as to where things should live based on frequency of use (as she was the entire time). She directed us as to where she wanted all items to be placed. We quoted a price and estimated timeframe to the Member during our initial consultation so she knew exactly what to expect when she hired us. We are very confused as to why she is complaining about our fees now that we have completed the work! As soon as we were made aware of her dissatisfaction, we called and left a message offering to rectify the situation at no cost. We have yet to hear back from her…"
"This work was performed OVER 4 YEARS AGO! This is the first time that we have heard about the member’s unhappiness. We make a point to ask every client if they are pleased with the results we were able to accomplish during each session. We would never leave a client without at least scheduling an additional time to return and resolve any issues. Regardless of the area we are organizing: Garage, Kitchen, Closet, Office, Playroom, etc., we always make every effort to accommodate all of our clients. If this member would have indicated to us 4 years ago that she had expected a different outcome, we would have been able to oblige her at that time. Unfortunately, since she has chosen to wait years…there is no real means to rectify this situation."
"I am in total disbelief regarding this spontaneous report from the member. After leaving the member's home on both occasions (8/19/09 and 9/22/09), she was very happy with what we were able to accomplish and delighted to be able to sleep in her bed for the first time in months. The before pictures I took (with her permission) show that it was almost impossible to walk around in that room. When I left, there were still some things left to organize because we ran out of time. However, she was able to move around freely and all clothes were sorted and stored AS DIRECTED BY HER. It wasn’t until almost 2 MONTHS LATER (11/3/09) that I received an email from her…complaining about all of the recent/unexpected personal expenditures she had incurred… then she started to accuse me of making her cluttered situation worse. I made several phone calls to her to discuss the situation, but her phone was out of order. I emailed her accordingly, and she replied that she would call me...which never happened. I emailed her that I did not remember where she had me put a particular box and suggested areas for her to look in. Since she told me that she was concerned with family/friends stealing from her, I cannot be responsible for what transpires 8 weeks after my last session. The fact that she worked along side of me is what 99% of my clients choose to do. I do, occasionally, perform the physical work myself when the client is physically disabled or emotional drained. This is not a problem. She, however, elected to help me! With a client helping, it takes less time…therefore costing less money! I charged the member by the hour (which was not billed @ $65, but reduced to $55.00) because I felt compassion for her current situation. I even offered to help her relocate items from storage at NO CHARGE! I feel very badly that the member has chosen to attack my reputation and me. I am very passionate about helping people reclaim their surroundings and life as expressed in all of my other Angie’s List reports."
"We met with this member on 7/7/08. She was excited and immediately scheduled a follow-up time to start the organizing process for 7/11/08. According to the email that she sent on 7/8/08…she was called out of town unexpectedly and needed to cancel the organizing appointment that she had with us, but was "so very ready to organize" and was "not delaying on purpose". We tried on several occasions after that to contact the member again to reschedule, but was not successful. We are puzzled as to why she would move forward and schedule with us…then write a report indicating we were too expensive? The work was never done, but yet she indicates she would hire us again!?!"
Licensing
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