EMERALD CONTRACTORS

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The addition we added consisted of 1200 sq ft total area, 600 sq ft in a downstairs family room and bar area and 600 sq ft upstairs in a master bedroom/bath suite with a large walk-in closet. The downstairs was all tile flooring and the upstairs was all wood flooring except for tile in the master bath. The addition had numerous upgrades throughout.
Emeralds performed this job as well as we think any company could. We have been through other remodeling jobs with other companies that turned out poorly but the job done by Emeralds was outstanding.
The bid process is extremely detailed and thorough. The pricing is on the high end but considering the quality and professionalism of the job done we wouldn't hesitate using them again in heartbeat for any medium to large remodeling job. After being through some bad remodeling experiences we had the utmost appreciation for how well our addition with Emerald's Contractors went. And we are very picky people.
Our job was complicated quite a bit by the fact that we added a pool and pool screen cage with another vendor simultaneously with the addition to our house. This required Emerald's to do a lot of coordination with the pool contractor to stage both the major and minor steps of each other's jobs accordingly. Emerald's managed this situation terrifically and made it all go smoother than we expected.
Emerald's Contractors uses very high quality sub-contractors. In fact we have used several of them myself, after the addition was done, for other work we needed done because we were so impressed. Some of the contractors that were stellar included the woodworking/cabinetry team, the person who did the outside stucco work, the plumber, electrical contractor, counter-top installers, roofing company and wood flooring contractors.
One of the best aspects of the job was how Emerald's deals with any new and/or unexpected changes along the way. And any decent size remodel job *will* have them. Emerald's was excellent of laying out several possible options, explaining clearly the cost and quality trade-offs for each option and then letting the customer decide what to do. In cases where we weren't sure what to do we frequently leveraged Emerald's vast experience in the field to get their recommendations. This helped us a ton.
The Project manager, Bill, was awesome. He was at the job site almost daily and was always accessible for questions/concerns throughout the project. He managed the sub-contractors and coordinated the day-to-day activities in a superb fashion which put our mind at ease very quickly into the project and gave us confidence that this project wasn't going to be one of those h***-stories you see too often in construction.
Bill's wife, Diane, who managed the office was also terrific and her accessibility and responsiveness to any kind of billing, schedule, paperwork, or any other general question we had just added to the professionalism of the company. Emerald's has all the bases covered for you. The communication during the project was top-notch.
The project took longer than originally planned but any of the delays were understandable, some were due to changes/upgrades we wanted to make, longer spacing between Emerald's and the pool and screen cage vendors that couldn't be avoided (permit delays, minor scheduling conflicts, etc.). We never once thought that Emerald's was doing any less than 100% effort to get the job done.
The owner, John, really is what attracted us to Emeralds at the beginning. We had him bid, a few years earlier, on a kitchen remodel. His price at that time was not within our budget (we paid for it dearly with a lower priced, poorer performing contractor) but we were so impressed with him at the time, with his great friendly personality, clear and thorough estimate, his communication skills, references he had and his can-do attitude that we had a permanent mental note of "next time we have to use Emerald's Contractors" imprinted on our brains.
One area of improvement that we communicated to Emerald's at the end of the project was that they needed to find a better tile team. Good tile work is hard to find, especially if you are as picky as we were and there was some re-work that needed to be done to make us happy. Emerald's agreed this could have been done better and he wasn't happy with how that went as well.  I have learned that Emerald's no longer uses the tile team that they did when our project was done.
Overall, we would highly recommend Emerald's Contractors. In our experience we would be hard pressed to find a more professional, high quality, well-managed construction contractor than Emerald's. We wouldn't hesitate to use them again or recommend them to anyone.

Each service professional was nicer than the one before; the work was done exactly as he told me and in the time frame discussed.  He and Peter were patient with me and explained everything.  These gentlemen are professionals, so if you need a general contractor choose them!

They are a fine company.  They did a fine job.  I spent just a couple of thousand bucks on their services.

Emerald Contractors met with me, discussed my bathroom remodel and incorporated my unique, customized ideas into the final design. While my bathroom was under construction, they answered any questions quickly: my phone calls were returned within the work day.    Everyone who was involved with the project knew what the end goal was and they were all very courteous and respectful. The only item that had to be re-done was the edging of the granite back splash.  Emerald Contractors assumed responsibility for this error and made sure it was corrected the next day.  I am as happy with my new bathroom now, 6 months later, as I was when it was completed.  Emerald Contractors is the best in the business!!

They did a wonderful job.  They are very accurate in what they do with their pricing and they deliver everything on time from when they said they were going to do it.  They are very good people.  I will absolutely use their services again in the future.

They tore off the old patio and drew new designs for it. They built the patio and two upper decks then. The quality of work they did was just beyond excellence. Things were extremely discouraging before they came. The person from this company came and gave us a lot of confidence and he can do this work. He did the work with excellence. What he said proved to be true throughout the entire process of work. I would recommend then to others and I will use them above the rest of them. There was absolutely nothing that they did wrong. They were very responsive. They were here on time. They were polite and clean. They were excellent in their work. They have only quality people. They were definitely cheaper than others. We were just impressed with his professionalism.

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The projects were well planned. They had time frames for each major item that had to be completed. They followed up daily to make sure project was on schedule. They notified us immediately if something happened that they had not planned on, of if something fell behind schedule. If something fell behind schedule they submitted us the new schedule. Best follow up of any project I have been involved in. They managed the process extremely well. Their sub contractors have been working with Emerald Contractors for well over 25 years.

This company has been in business for over 20 years. Many of their subcontractors have been with them for 15 to 20 years. They treat employees and subcontractors as partners.

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