VERIZON WIRELESS

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As soon as I entered the business, a friendly gentleman asked why I was visiting the Verizon store today and I told him I thought my cell phone contract might be up and that I wanted some info on purchasing a new phone.  He advised that a sales associate would be with me soon and that I could browse the phones while I waited.  In less than a minute, sales associate Frank approached me, asking how he could be of assistance.  I told him I was interested in possibly upgrading my smart phone and he answered all of my questions in terms that I could understand and also looked up my current phone plan, to see if there was anything better available.  Frank was very knowledegable about his product and seemed happy to answer all of my questions.  While I did not choose to upgrade my cell phone during this visit, I will return to that Verizon store and hopefully be able to deal with Frank again.