The Glass Door Store

From the initial phone call to Jacob toe the installation and follow up, I have to say they were very professional. The value of changing the door this way is great. Not only did this improve the appearance of the door from both sides, the additional light coming thru the glass has changed that whole front area of the house. I finally feel like I’m in a home and not in a “mood” lounge because of the brightness of the hallway and front room near the door. Highly recommend!

We looked thru the store and they had a large selection of samples. We wanted a Glass insert added to our sold front door and the side panel replaced to match. We choose several patterns and the one we liked the best was also the cheapest. In fact they were half the price of the big box store. Once we had approval from our HOA we called them and they placed the order for the glass. We scheduled to appointment for 1 week later. The installer was on time and did a fantastic job! He even fixed a bow in the door frame. When he was done, he not only cleaned up everything, but he even picked up the front door mat and cleaned under it as well. We could not have asked for a better job. Highly recommend them. The door looks great. What an improvement.

Angel and Andy were awesome to work with!. We also got quotes from other door stores, they were by far the most responsive and cost effective. As an added bonus, we were able to custom design our etched glass doors, and they came out beautiful! They have a graphic designer who does great work and we had a lot of fun designing our doors. We are very happy with the product and the experience!

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Our back door was wood, ten years old, and beginning to warp at the bottom.  In direct sunlight every day, the door needed to be replaced with fiberglass.  We interviewed two other door suppliers who told us it would be 4+ weeks before they could replace it.  As we were expecting family to visit in two weeks, we wanted to get the door replaced before they came.
We met with Terry early in March to discuss what was needed and the time frame it was needed by.  Terry quickly responded with the specifics and let us know that the transom window would be custom and the door was standard...and there were three (3) of the standard doors in stock.  Because it was in inventory she could deliver the order within the two week time-frame.  We made the 50% deposit on March 17th believing the door would arrive prior to our visitors on April 2nd.
On March 29th, after hearing nothing more from Terry, I called to inquire about the installation.  Terry stated she did not yet have the door and she would have to call me back.  When I did not receive a call back after two days (which was now two weeks since the deposit was made, and two days before our guests arrived) I sent her an email.  Terry stated she was still "waiting on the door" (that was in stock...right?) and still needed to build the transom window.  Still no install date given.
After still hearing nothing from Terry by Monday, April 11th, I sent another email inquiring about the door installation and she responded they could deliver/install on Wednesday.  If I hadn't sent the email, would I have heard from them?
The good news is the door installers came on time and did a nice job installing our new door.  We are very pleased with the finished product.
However, we would have appreciated knowing that Terry couldn't actually commit on a delivery date since it evidently wasn't within her ability to do so.

Our old sidelights on our front door were an amber color and we wanted to replace them with something that let in more light but still had some privacy. The front door store had a great selection to choose from. We measured the glass, picked out a pattern and placed our order. They called us when it was ready -- took about 10 days. We did all the work ourselves but the glass was cut to our measurements and the staff was very friendly and helpful.

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Provider had to fit doors into an opening that was not square or flush by the home builder. He was able to make doors fit snug.

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I went to visit the store to check out styles and decided on one, my house was not finished so we schedule it for a future date and the builder kept on changing the date and they didn't mind changing the dates.  When the date arrived 2 men showed up very friendly one was the owner and he explained all the steps and said it will be fast  and literally did. My door its gorgeous!!!Thanks to Glass door store

They did an excellent job. We were really pleased. I love their product. The men who came out to install the door were knowledgeable, professional, friendly, and respectful of property.

When we came into the store we were greeted by the owner who was very nice and helpful. She worked with us and helped us pick the best inserts for our front entrance. The time it took to actually come out and do the work took to long but thank goodness we were not in a hurry since we were remodeling that home. The actual installers is what hurt the rating for this business. They were in and out within 20 mins and I found the work to be rushed and sloppy. I should of been over their shoulder watching them but unfortunately I was extremely busy remodeling my home at the time. When they left my contractor and I looked at their work and notice that the inserts were slightly crooked and had gaps. I reached out to the owner and they said they would take care of it however I am still waiting. I am sure they will do the right thing and fix our inserts. They also put my locks back on wrong I had to redo it myself that night because I didn't notice until I went to lock the door.

They did an excellent job.  We had lots of glass insert options.  They brought their truck to our location an within an hour carved out the solid center portion of our double doors and replaced it with the glass inserts we had chosen.  They did an excellent job.  We would highly recommend.  It was much cheaper than a total door replacement.  They were clean and neat.

Two professional installers arrived promptly.  They removed the front door and had the machine in the truck that cuts the center core from the door where the glass insert will be installed.  The new door hardware fit perfectly in area where the previous hardware was, meaning no additional holes were needed in the door. (I understand this was rather lucky for us on our selection.) The new Glass Insert fits perfectly, and the matching Side Window same.  The installers did proper adjustment to the door for smooth and easy closing, caused by the added weight of the glass to the overall door hanging.   From the outside and inside the appearance of this improvement is absolutely beautiful.  Additionally, it allows more light in the foyer.  We lost no privacy; in fact, properly gained more privacy, as the side window had no window treatment.  They hardest decision was to paint the frame for the door to match the door or leave it white.  We chose to paint, but I see others left with the white frame - personal preference.  There was no problem painting.  The only small criticism, was the sealer used to "seat" the glass had some overflow on the glass, which I found very difficult to clean off.  It wasn't noticed until painted, since it is clear.  I did not call company and ask if there was something easier to clean off (probably should have).  A great value to dress up your front entry.  I would highly recommend this company due to their professiolism, knowledge of product, and cleanliness when job completed.

I contacted them again a couple of weeks later after initially going to their store. I wanted a frosted glass door but they didn't have any available. I saw online that they had sandblasted glass doors which are similar to frosted glass doors in terms of privacy. They said they could do that so they came over and did the job in 15-20 minutes. It was a positive experience.

Our existing front door was somewhat warped and not sealing.  Additionally, the glass inserts in the door and sidelight were single pane, clear glass and we thought that the overall design was plain and unattractive.  Replacing this door would not only improve energy efficiency but should also update (improve) our house's curb appeal.



Initially, I planned to comparison shop at several places, including the big box stores.  In the end, I went with the Glass Door Store quote because of the following:



1)  The Glass Door store has lots of stained glass patterns on hand to choose from.  The big box stores have limited on hand stock so we were pretty sure that we would have had to select our pattern from a "picture" rather than actual glass.  Since so much of choosing a replacement door is esthetics, that is "how is looks", we didn't want to choose from a picture.



2)  Although the cost would probably have been less at a big box store, we felt that the quality of the material and installation workmanship might be less as well.  I've purchased several doors from big box stores in the past and was not overly impressed by the quality of these doors.  Terry, the owner of the Glass Door Store, spent quite a bit of time explaining to us why they used the materials they used and why it was worth spending a little more.  Still, there wasn't any pressure to buy "the very best".



3) Terry's husband is the "installer".  Big box stores do not install things themselves.  They contract out.  Contracted jobbers are usually paid a fixed fee so the only way for them to make more money is to do more jobs by doing them quicker.  Cutting corners is one way of doing them quicker.



4)  I checked out the Glass Door Store on Angie's list and didn't find any adverse information.

 

A major cost driver for these doors is the stained glass pattern you chose,  Terry told us that we could save maybe $1000 if we just went with plain glass.  But, then, we'd basically have the same door we were replacing.  So we ordered the stained glass inserts we wanted, regardless of price.

 

Terry's husband first came out to verify measurements.  A somewhat unexpected revelation was that the door and frame would be unfinished.  They is, you will have to finish yourself or contract someone else to do it.  An explanation for this was that during installation, there would be holes that would be drilled that had to be filled.  Apparently, most choose to paint their door and frame.  Initially, we wanted to "stain" rather than paint.  Just be aware that there is extra work/cost involved to finish the door after it is installed whether you paint or stain.  Our son purchased a fiberglass door, less the stained glass, at a big box store and it came "pre-finished".  So, once the installation was done, the whole job was done.

 

The installation went well.  Terry's husband and a helper spent about 3 hours removing and installing the door.  Since he knew we were going to finish it ourselves, he gave me a number of tips to make things go more smoothly.  They spent quite a bit of time "shimming" the door so that it fit correctly and so that "gaps" were even.



I collected all the materials - stain, brushes, filler, brush cleaner , etc, - to stain the door.  But, I got cold feet.  There were several different types of materials used in the door installation - fiberglass, of two different colors, bare wood, white primed wood, and the hole filler itself.  Making all of these materials match in color seemed like too much work with an unpredictable outcome.  Additionally, if you stain, you will have to varnish as well.  Every couple of years, you will have to re-varnish.  Who wants more home maintenance?



In the end, we decided to paint.  I don't know what it would cost to have someone finish the door for us.  If it was my business, I would have a "connection" with someone who could finish the door.  That way, I would have confidence that the door would be finished correctly.

We have a special sized door, with only one door and two sidelights. We went to a big box store and they indicated we would have to replace it with two double doors because of the size of the opening. Then we went to Glass Doors and More. The first response was " we can do anything you want us to do". We picked out the door from the showroom, paid the deposit. They indicated it would be 3 weeks for the door to get ordered, and it was. Installation was one day and very seamless. They even referred a painter so we can have the wood grain look. It is a beautiful door and we could not be happier!

Looks great!

The Glass Door Store is basically a Husband/Wife team with the Wife handling the showroom and estimating end of the business and the Husband performing the installs. 
This business is run very efficiently.  We supplied a set of basic door/sidelight measurements (a detailed set of measuring instructions are provided to simplify this step).  We then selected the decorative glass insert pattern (tons of choices with many of the most popular ones in the showroom).   We then paid a downpayment to start the ball rolling (glass panels are then ordered).  Install date was estimated to be within 3 weeks.
Our glass panels were actually received within a few days and installation was actually performed 10 days after we made our glass panel selection.
The installation went smoothly, the many years of experience was very obvious.  Installation was also very clean as the installers vacuum up after themselves.
Our entranceway looks terrific and we would definitely recommend the Glass Door store based on our experience.

Terry spent a great deal of time with us, as we were concerned that the glass be obscure enough that a person on the porch could not see through the door. Very helpful.

The experience was very good overall. They completed the job quickly.

The experience went very well overall. They take the existing door, then they replace the middle of it with glass, and in this case it was an etched glass panel. They have different options for the glass. A lot of other home owners picked up on that idea, and have done the same thing. It looks great.

The work was done about 5 years ago, but it went well. They took my old, wooden-framed door, then cut it out and installed glass. It was a good experience.

Overall, the experience was good. The employees were very nice and went above and beyond. They had a great selection and their price was comparable.