STRUCTURAL RESTORATION INC

Gary at Structural Restoration showed up on time and completed the removal and re-installation of 2 roof's. The crew were courteous and cleaned up after themselves. We would recommend them and will be definitely using them again for other projects.

The job went very well. Gary and Shawn were most courteously involved with the demolition and construction phases of our overhangs at the Friendly Native. We plan on using them to install 4 remaining cantilevered overhangs. Structural Restoration has done several on-site projects for us and we would recommend them again and again.

Very good work, on time and the price was right!

The project was completed, but not in a timely manner. The contract was signed along with a down payment in the middle of January 2014 and the job was completed in August of 2014. In total, the actual time spent at our house was 3 days, yet it took 8 months to complete. The initial work was done by a STRUCTURAL RESTORATION INC selected engineering firm to determine the soil conditions, by boring down to the lime stone. This took 1 day. From there, we had to wait months for the engineering report and the issuance of the permit. The company installed the piers in 1 day and then spent parts of the following two days for cosmetic work of patching the exterior and interior walls. All in all, it was a three day job, that took forever to schedule, with a constant blaming of the engineering firm.

To compound the issue, we received notice from our insurance company that because they had not had any record of foundation being corrected, they would not be renewing us. That occurred at the 6 month period. We have since satisfied the insurance company, but it took numerous communications and visual documentation to accomplish. An issue that should not have occurred, had Structural Restoration completed the project within even 6 months.

Bottom line, is that even though they accepted a residential job, they seemed to have more important business customers and we felt like we were at the bottom of the list.

The project was completed and we've had no problems, however they do not get our endorsement or recommendation.

They came the first day I called them. Great communication, very efficient and even worked over the weekend to complete the job. Would highly recommend them. I was worried they couldn't complete the work because it was raining. They watched the weather and were there very early in the morning to complete the job in plenty of time for it to dry before it rained.

Structural Restoration, Inc. was hired to repair a water intrusion problem in my garage. This area was seriously leaking at the slab and cove joints. The job was not completed in a timely fashion. Between September and through November 2012 , I never knew when they would be coming. Communications between contractor and customer were very poor. The cost for what they did was also over priced.
To make matters worse, the repair failed. When the rains came in June of 2013, the slab and cove joints leaked like they had never been sealed and the wall showed evidence of serious compromise. When I reported the warranty issue in June, the company did not attend to it until August. Then in August the company canceled the week they were suppose to do the work and never did agree on another date.
After seeking the assistance of the Florida Consumer Protection Agency under the legal department of the Attorney General, the firm offered only to dig up the site. They set themselves up as the judge of whether there would be any liability on their part after they would inspect the waterproof membrane. I only had to look at the water spewing through the cove joints and slab of my garage to determine that something had gone wrong with the workmanship and should be covered under their 5 years warranty for materials and workmanship. Since they made themselves JUDGE and JURY and they stated that I would be responsible for the labor costs if they felt they were right,, I decided it was in my best interest to cut the ties with this firm and hire another more reputable contractor that I found on Angie's List.
Assessing this situation, I would have never hired Structural Restoration, Inc. if I had read the other reviews on Angie's List. My only regret is that I had not joined Angie's List earlier. Lesson Learned !

They were here when they said they were going to be here. The Structural person told us to contact the insurance company, because we didn't think that they were going to pay for any of it. I was happy with the structural person and with the gutter person. Because it was a triple issue, it took some time. They were very prompt and returned phone calls.

They were very professional. They were courteous and worked a long time. They were very clean and thoughtful. They picked things up every night before they left for the evening. They were very responsive, including Shaun, the vice-president, who would come and check on the job. Structural Restoration is a very honest company. I was happy with what they did and the quality of the work. I would recommend them. They were very professional. They did what they said they would do in a timely manner. The job looks beautiful.