STRUCTURAL RESTORATION INC
About us
We offer complete building repairs, restoration, waterproofing, foundation repair and structural repairs We make permanant repairs and offer free estimates. Additional email - [email protected].
Business highlights
Services we offer
STRUCTURAL REPAIRS WATERPROOFING AND FOUNDATION REPAIRS. WE ARE A FULL SERVICE BUIDLING RESTORATION SERVICE SINCE 1984
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
75% | ||
0% | ||
0% | ||
13% | ||
13% |
The project was completed, but not in a timely manner. The contract was signed along with a down payment in the middle of January 2014 and the job was completed in August of 2014. In total, the actual time spent at our house was 3 days, yet it took 8 months to complete. The initial work was done by a STRUCTURAL RESTORATION INC selected engineering firm to determine the soil conditions, by boring down to the lime stone. This took 1 day. From there, we had to wait months for the engineering report and the issuance of the permit. The company installed the piers in 1 day and then spent parts of the following two days for cosmetic work of patching the exterior and interior walls. All in all, it was a three day job, that took forever to schedule, with a constant blaming of the engineering firm.
To compound the issue, we received notice from our insurance company that because they had not had any record of foundation being corrected, they would not be renewing us. That occurred at the 6 month period. We have since satisfied the insurance company, but it took numerous communications and visual documentation to accomplish. An issue that should not have occurred, had Structural Restoration completed the project within even 6 months.
Bottom line, is that even though they accepted a residential job, they seemed to have more important business customers and we felt like we were at the bottom of the list.
The project was completed and we've had no problems, however they do not get our endorsement or recommendation.
To make matters worse, the repair failed. When the rains came in June of 2013, the slab and cove joints leaked like they had never been sealed and the wall showed evidence of serious compromise. When I reported the warranty issue in June, the company did not attend to it until August. Then in August the company canceled the week they were suppose to do the work and never did agree on another date.
After seeking the assistance of the Florida Consumer Protection Agency under the legal department of the Attorney General, the firm offered only to dig up the site. They set themselves up as the judge of whether there would be any liability on their part after they would inspect the waterproof membrane. I only had to look at the water spewing through the cove joints and slab of my garage to determine that something had gone wrong with the workmanship and should be covered under their 5 years warranty for materials and workmanship. Since they made themselves JUDGE and JURY and they stated that I would be responsible for the labor costs if they felt they were right,, I decided it was in my best interest to cut the ties with this firm and hire another more reputable contractor that I found on Angie's List.
Assessing this situation, I would have never hired Structural Restoration, Inc. if I had read the other reviews on Angie's List. My only regret is that I had not joined Angie's List earlier. Lesson Learned !
"If you want the truth go to the Hillsborough County Consumer Protection Agency and read the file. You will be amused. She has a great imagination."
Licensing
State Contractor License Requirements
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