Steve Norton Painting, LLC

Affordable, professional, and prompt.

Great job, they were on time, professional and very neat. Paint project looks terrific. Would definitely hire them again in the future.

Steve did a fantastic job. He was prompt, polite, and above all, did excellent work. I definitely plan to use them again for other painting projects. I would highly recommend.

IT WAS A STRUGGLE TO GET THEM TO FINISH THE PAINTING ABOVE MY CARPORT

“Customer satisfaction guaranteed”. Not just a a motto on a business card to Steve Norton, refreshingly it’s how he runs his business. We contracted Steve for interior painting and had a great experience from start to finish,, These days it is difficult to find dependable; professional and customer focused contractors who provide good quality work - so glad we found Steve Norton Painting. .

It went very well. My only regret was that I did not understand the time frame that would be required going into the contract. Specifically the number of days that would be required to complete the project. That was likely because I did not ask the appropriate questions.

Prompt, professional, perfect!

Steve and his son were here promptly, prepared, courteous and very professional. The job was done quickly and very neatly. He had provided color palette ahead of time so I could pick out the paint without having to enter a store myself to browse which mean a lot. Very pleased!!!

The job was small but challenging considering its location. Steve was prompt in estimate appt and to do the job. Very courteous, friendly and professional. I'm definitely hiring him again!!

He has been excellent and I have used him for 10 years. He is very reliable and responsive. I would highly recommend him and I will hire him again.

They were amazing,they have a very reasonable price,reliable and they did a great job.

Excellent price and quality for exterior painting. Did my whole house, front door, and garage door. First pressure washed and then painted and it looks fantastic even 3 months later! Highly recommend!

Great! Steve and his guys did a great job. Very professional and respectful. He was fairly priced.

Horrible got attitude for touch ups that should of been caught by painter not me

The service was excellent.  The staff was very personable and nice.

Steve showed up on time and looked at the outside of the home. He said that painting it would be no problem and gave me an estimate. However, the estimate does not include painting the entire outside of the house. He left out things like awnings, and railings and raised his estimate when we met about it. He told me about some of the challenges that he would face painting an old house but did not believe there would be anything he couldn't get done. He described the process including scraping  the paint where it was chipped (there were places on the house where old paint had been painted over. Those places were evident and there was no expectation that the rough spots would be sanded down to bare wood.) The chipped paint that could flake off or allow for water penetration was the concern. He also agreed to caulk around the windows and doors as needed. 

When they began work the owner told me that he was concerned about not taking off "too much paint". That they would not be too aggressive in taking the chipped paint off because of the problems it might cause. He said nothing of this when he gave me the estimate.

When I went by to see their progress I spoke with his subcontractor who was doing most of the painting. I told him of my concerns that there were places that were not caulked. He told me it was standard operating procedure for them to paint first and then caulk afterwards. It concerned me but there was little I can do.

They worked for the next several days to get the house painted. On the last day, his subcontractor called me 5 times during my workday starting at 8 o'clock in the morning to ask me to come by and give them a final inspection. When I went by the house to inspect, there was clearly one entire wall where they had just painted over chipped paint and several places that have not been caulked. When I called the owner about it, telling him that I was concerned that they just painted over problems, he got very defensive. I told him about other concerns and all he kept telling me was that they were going to go by the next day and fix it.

After he finished that next day he left a voicemail saying they had done all that they could do. They e-mailed me the invoice that night.

I got tired of fighting with them. He kept telling me how old the house was and I kept saying I just wanted him to do what he said he was going to do. I sent them the payment for their invoice and will fix the problems myself. The painting that was done right looks good. However, I needed a painting contractor who could handle the tougher problems of an older home.

He completed the work earlier than estimated, he was extremely professional and friendly.  He brought one guy to assist, and they moved the furniture, covered everything up, and got the whole 1st floor done in one day.  One of the rooms was done in a dark purple, which is difficult. It cam out gorgeous. They needed more paint than expected and went out that day and got it - I didn't even notice the issue and they didn't charge me extra.  The next day Steve came out himself and fixed up everything on my "punch list" - which wasn't much.  He made sure I was satisfied with everything and told me that if my fiance (who works out of town) wasn't satisfied when he got home, to just call and he would come back and fix whatever needed to be fixed.  I would recommend Steve without hesitation to my own mother.  He was great.

He was very prompt when he showed up for estimate and work. He arrived with one other worker. They got to work promptly and completed the entire job in about 6 hours. The garage doesnt even looked like it was patched. The paint job is fantastic. You can really tell the difference in the areas I painted and the work he did. You can tell what was done by a profesional. He was very adament about good clean lines. He also put a second coat on some of the walls because they didn't look good enough for him. I would highly recomend him to anybody looking to get work done