SHIRAZ ORIENTAL RUG GALLERY
About us
Please visit us at www.shirazruggalleries.com to view our collection. Shiraz Oriental Rug Gallery carries a vast array of genuine handmade antique and contemporary oriental rugs from many regions of the world. With five elegant showrooms housing one of the largest collections of hand-woven rugs, Shiraz Oriental Rug Gallery has become the premier rug gallery in the Southeast, United States. We offer our clients the largest selection of antique, fine and contemporary rugs from around the globe. For several generations the Falasiri family has built a reputation in the oriental rug business, buying, selling and trading in the international rug market. On their many travels, they have amassed an extraordinary collection of hand selected beautiful and interesting treasures from a wealth of experience and knowledge. Enjoy the diversity and uniqueness of these timeless treasures. If you need any help in your search for that special rug for your home or business, or you have any questions about Shiraz services, please call our toll free number 1-800-989-0557 or stop by one of our showrooms in Tampa, Orlando, Naples, and Sarasota, Florida or Highlands, North Carolina.
Business highlights
Services we offer
Appraisals, Padding, Rug Cleaning, Rug Repair & Restoration, Rug Sales
Accepted Payment Methods
- CreditCard
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The gentleman I spoke to said that the manager and owner were out, but they did provide in home estimates, and would be happy to pick up my rugs.
I left my name and number for a call back.
Within a few days I received a call from a VERY rude male who said that they did not pick up for customers who had small carpets and they did not do in-home estimates and I could bring in my carpets myself if I wanted to. I pointed out that as I don't know anyone here and my husband is overseas I can't very well pick up my couch by myself to pull out the rug, so no, thanks.
A few days later I got another call, from someone who was polite, who claimed not to know who had called me, who said that they would be happy to pick up my rugs. No price given. Asked about stains, etc. There weren't any, the rugs just smelled like dog, as I have two who lie on the rugs.
I let the previous call go and arranged for pick up.
Three hours past the arranged pick up time I called the store, eventually received a call back and within an hour the rugs were picked up. Again, not polite individuals. Not as rude as the first, but not nice. I was not comfortable with them in my home.
Forward to the drop off, they called on a Saturday, then again on Monday morning. I am undergoing extensive home renovations, so I didn't return the call until noon-ish on Monday. I was scolded for not returning the call sooner because he was trying to and quot;do me a favorand quot; and deliver my rugs.
Rugs were delivered the next day, again very unpleasant. The front of my house was being painted and they ran into the wet front door with the dolly. Then slammed the metal dolly down on my wood floor. When I scolded him for that, I was ORDERED to remove my dogs from the room, as though they had somehow caused a problem. Again, I was not comfortable with strange men in my home. I have dogs for a reason.
The rugs no longer smell of dog, but for the extremely poor customer service, I would never use these people again, nor recommend them, particularly to a female.
Licensing
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