Restoration 1 of Tampa Bay
About us
At Restoration 1, we understand that the people we work with are going through a stressful and emotionally difficult time. Because of this, we strive to provide caring and courteous support, upfront communication, and effective services to our customers. We handle water damage, fire cleanup, smoke odor removal, mold remediation and any other services needed to restore your home or business. Our reputation for fast responses, unparalleled quality, and uninhibited commitment has contributed to our growth as a company throughout the United States. We understand that the need for property restoration services can come at the most unexpected times, which is why we are always ready to help! Restoration 1 aims to exceed the expectations of every customer we work with and restore their property to its pre-damage state. You can never guess when a disaster will happen to your property. We recommend storing our contact information in your phone, so you may reach us at any hour when a flood, fire, or mold infestation occurs. Our solid reputation ensures that no matter the situation, we’ll get the job done right the first time. Should a disaster ever occur in your home or business, find the closest Restoration 1 for unbeatable service. We guarantee you’ll be satisfied with the work provided!
Business highlights
Services we offer
Restoration Experts. Mold * Fire & Smoke Damage * Water Damage* Hoarder Clean up* General Cleaning* Bio Hazard* Second Opinion* Make Ready* 24 hr Emergency Response * Covid Cleaning & Decontamination
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 89% | ||
| 0% | ||
| 0% | ||
| 0% | ||
| 11% |
"Thank you for the kind words [Member Name Removed]. I'm glad we were able to help resolve your issue and get your home dried out before any fungal growth began. Hopefully you'll not need us again, but if you do, we'll be ready!"
"My sincere apologies to Ms. [Member Name Removed]. This reply is delayed because our membership to Angie’s List expired about the time of this review and I had not read it. We recently renewed our membership with Angie’s List. Ms. [Member Name Removed] – I know you’ve had a very difficult time with your home, your insurance carrier and with multiple contractors. Much of what you’ve said is true. I was defrauded by a former employee, and she no longer works for Restoration 1 of Tampa Bay for several reasons. The lady you dealt with was actually my Sales/Marketing Manager, Julia, and the first time she went to your property was with my Project Manager, Brad, who told me the structure was in such bad shape it should be razed/demolished. At that point I thought we were done with the subject. Later, I learned that you and Julia had continued your negotiations without my knowledge. She came to me and said you wanted us to GC the project with sub-contractors Julia had found to do the work. I requested copies of licenses, insurance, scope of work, costs and something in writing from you specifically stating you understood the arrangement. This is the email Julia forged. The one time I met with you was to show you that email and confirm you had written it because I was suspicious – something about the email address was off. We had received the check from your carrier just before you and I met. After our meeting, I returned 100% of the funds from your carrier. Any work done on your property by Julia or her sub-contractors (or family) was done without my knowledge or approval. Restoration 1 had no contract with you, we never did work on your property. Again, I too was lied to and taken advantage of by my former employee."
"Thank you for being a valued customer and trusting Restoration 1 in your time of need. We are glad we were able to help."
"Thanks for your review [Member Name Removed]. It means a lot to the Restoration 1 team. We appreciate your business!"
"[Member Name Removed] we were pleased to assist you, when disaster struck. We are always working 24/7. We value your review. It helps us to help other customers like you. Thank you [Member Name Removed]!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Contact Information
333 N FALKENBURG RD, Tampa, FL 33619
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