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About us
Your team over at Reel Water Filtration has over 20 years of being laser focused on providing the communities and businesses of the greater Tampa area with clean and safe water solutions. Making sure that you and your loved ones drink safe water is our priority. According to WaterAid and Globe Water, infant mortality is greatly influenced by water sanitation. Child development and well-being is also highly dependent on water sanitation practices. A range of waterborne diseases arising from contaminated drinking water are life-threatening to anyone. It has become our mission and our priority to make sure all Floridians have access to clean and safe water. It is the team that we have built over the years that and have the expertise to pinpoint and customize exactly what you need to have bottled quality water running through your home. Open 24/7
Business highlights
Veteran owned and operated
7 years of experience
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Our recent projects
- 11
City water filtration
Reviews
4.6288 Reviews
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 86% | ||
| 5% | ||
| 2% | ||
| 1% | ||
| 7% |
Filter reviews by service
Showing 1-25 of 288 reviews
Patricia A.
Apr 2025
Water Treatment & Purification System Installation and Replacement
For the second time my water filtration system
Is down. I?ve feel that I am being given the run around. Jonathan, promised to pass by waited all day, cancelled all my plans and he never showed up. He said that he was going to pass by today; however, he said that he broke hi ankle and was not going to be able to make it. I called him texted him with no answer back.
Herbert J.
Apr 2025
Water Treatment & Purification System Installation and Replacement
This company is a how. They are attempting to get our reviews moved by lying and saying we never got services for them. So I have attached texts.
Ibolya P.
Apr 2025
Water Treatment & Purification System Installation and Replacement
I should have read every single Negative reviews! Jonathan is extremely responsive to calls/texts, follows up and helpful until he takes your money. Once the system is installed there is no way to get the warranty he promised to you honored. He will say he is picking up his children, stuck at a job site or playing golf if, at all he responds. He will tell you everything you want to hear and will disappear completely after the system is put in.
Julie N.
Jan 2025
Water Treatment & Purification System Installation and Replacement
They did the job the next day and did a great job!
Herbert J.
Jan 2025
Water Treatment & Purification System Installation and Replacement
We used this company for our water softener and they do not respond to calls or messages when asked to honor their warranty. We have been trying to get them out since 2023. When I finally reached Johnathan he told me he would send someone over. No one came and he stopped responding. When I reached him again months later, I came from a different number. He said he was on the golf course and was having bad connection and to call him back. I called back, no answer.
Poor customer service and dishonest company. I do not recommend.
Tonya C.
Oct 2024
Water Treatment & Purification System Installation and Replacement
I still have crazy water. Once they get your money there is no more customer service. There were lots of promises made to fix the situation but nothing was ever done. And when you call you get the run around. There is always some kind of excuse. Hired this company back in May of 2024 and I wasted my time and money for nothing my!
Christina B.
Aug 2024
Jonathon could work on his customer service skills because it was very hard to get ahold of him after he installed the water softener after it stopped working properly. We had a part that went bad in less than a year and we tried for 2 months to get him to come out to fix the part. He kept saying he would be out to fix it but then would never show and this happened numerous times. He also would never return our phone calls. We finally just had to find another company to come out to fix it since he just ghosted us eventually even though we were always very polite and courteous to him. *Update: After leaving this review Jonathon contacted us and offered to pay for the service done by the other company. So we appreciate that he did eventually pay for the service done by the other company.
Response from
"Christina, we are sorry you feel that way, however we have no missed calls from you or your mother. Our number is 8134160640. We would love to reimburse you for any work that was done on our system and will absolutely still warranty out your unit for the years remaining on it. Please reach out to Jonathan for reimbursement and we apologize for any miscommunication or missed opportunity?s to help you"
Robert B.
Aug 2024
Water Treatment & Purification System Installation and Replacement
Jonathan was awesome, knew his business, explained the install and how it works, Professional, and made himself available to me with any questions after the install. Saved $$ by not upselling me on products not needed based on his experience and also the system he has in his home. Would recommend Jonathan to anyone that is looking for an honest estimate on what you need and with no upselling!!
Robert B.
Aug 2024
Water Treatment & Purification System Installation and Replacement
Jonathan was awesome, professional, explained the system, made the install/process easy to understand, explained how to manage and assured he would be available for any questions. Wish other service providers were as efficient as Jonathan! Would rate 5++ Jonathan and his company! Plus he enjoys fishing!!!
Julie N.
Aug 2024
Water Treatment & Purification System Installation and Replacement
I contacted Angi's list for help finding a company to install a new water softener and filtration system. The owner, Jonathan, called me within minutes, provided extremely useful information, and answered all of my questions. He was available the next day to come out himself and do the installation, which went off without a hitch. Overall it was an incredibly easy experience and I would highly recommend Jonathan and Reel Filtration.
David H.
Jun 2024
Water Treatment & Purification System Installation and Replacement
The guy is amazing. He shows up on time communicates and he doesnâ t awesome job. Very professional on both of my homes! We love the water system!!!!!
John N.
Feb 2024
Water Treatment & Purification System Installation and Replacement
Excellent company to deal with. Water Softener purchased at half the price of what the well known water treatment companies charge for the same system.
Andrew N.
Jan 2024
Water Treatment & Purification System Installation and Replacement
Great job & friend Lu worker
Harry T.
Jan 2024
Water Treatment & Purification System Installation and Replacement
John, went above n beyond and essentially was done with in an hour. Great pricing. Professional. Gets it done and done right. Shares knowledge. I do refer him for others to use ! John and team at Reel Water Filtration are the way to go. Instant clean fresher water.
Daniel S.
Jan 2024
Excellent service showed up on time and did a very professional install
Darby S.
Jan 2024
Jonathan was extremely responsive and came to our house ASAP. He was very knowledgeable and completed the project quickly. We would definitely recommend him and will continue using him for our plumbing needs.
Jennifer W.
Dec 2023
Water Treatment & Purification System Installation and Replacement
He answered all of my questions and was very kind on the phone.
Nick G.
Dec 2023
Water Treatment & Purification System Installation and Replacement
Very knowledgeable and helpful. Went above and beyond.
Yue Y.
Dec 2023
Water Treatment & Purification System Installation and Replacement
Nice work
Mina H.
Dec 2023
It was a genuine pleasure working with Jonathan. His in-depth understanding of water systems, along with his transparent and equitable pricing, not only made our collaboration enjoyable but also led to substantial savings,Thank you, Jonathan! I wholeheartedly recommend him to all my friends and family.
Jeff P.
Oct 2023
Water Treatment & Purification System Installation and Replacement
Jonathan was a pleasure to work with, his expertise on water systems and his honest price saved me thousands.
Todd M.
Sep 2023
I wrote a review about 6 weeks ago -to no surprise its not showing -hmmm- so i am surprised by the amount of good reviews - because if they got the brush off like i did there wouldn't be those reviews. Customer service after the sale is my biggest issue -promises made that where not fulfilled and no communication after payment
Response from
"Todd called us out for service, when we arrived there were no issues with the system, except for the client using the wrong salt. We did a resin rinse to correct what they had done and did not charge him for it. This review was posted 5 hours later. The other review mentioned was 5 stars and said good business practices. Its still on the page."
Trevor S.
Jul 2023
Water Treatment & Purification System Installation and Replacement
Jonathan did an excellent job. Highly recommend!
Ed Z.
Jul 2023
Water Treatment & Purification System Installation and Replacement
Jonathan with Reel water. scheduled an appointment within 2 days of the request. He showed up on time and completed an expert install in a few hours. He was pleasant and professional. He made sure everything was working before he left. I would definitely recommend Reel Water solutions.
David F.
Jul 2023
Water Treatment & Purification System Installation and Replacement
Neat work and quality install.
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.
FAQ
Reel Water Filtration is currently rated 4.6 overall out of 5.
Monday: Open All Day
Tuesday: Open All Day
Wednesday: Open All Day
Thursday: Open All Day
Friday: Open All Day
Saturday: Open All Day
Sunday: Open All Day
Reel Water Filtration accepts the following forms of payment: CreditCard
Yes, Reel Water Filtration offers free project estimates.
No, Reel Water Filtration does not offer eco-friendly accreditations.
No, Reel Water Filtration does not offer a senior discount.
No, Reel Water Filtration does not offer emergency services.
No, Reel Water Filtration does not offer warranties.
Contact Information
7714 S Mascotte St, Tampa, FL 33616
Service Hours
| Sunday: | Open All Day |
| Monday: | Open All Day |
| Tuesday: | Open All Day |
| Wednesday: | Open All Day |
| Thursday: | Open All Day |
| Friday: | Open All Day |
| Saturday: | Open All Day |
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