Protek Roofing, Heating & Air

Protek HVAC turned our $34,000 investment into a costly disaster. Their poor installation led to mold growth, forcing us to spend an additional $22,000 in damages, repairs, and legal fees—all while they refused to take responsibility. Additionally, they are refusing to give me the attic hatch that I paid for. That was worth close $500 worth of equipment. If they can't even do the right thing with that for you, imagine if they mess up something bigger We were misled into a $25,000 upgrade with assurances that it would improve indoor air quality, which likely would have been the case if they had properly sealed the air ducts. However, an independent engineer confirmed the issues stemmed from an inadequate installation—ducts left unsealed, causing microbial growth. Despite our efforts to resolve this, Protek repeatedly changed their explanation, shifting blame from the hurricane to previous installers. Additionally, they downgraded our system from a 4-ton unit to a 3-ton unit while falsely marking the installation as an equal swap on permit paperwork. When confronted, they refused to properly remediate the problem. **If you choose this company, do not trust verbal assurances. Insist on personally inspecting their work before signing off on anything. Buyer beware!**

They arrived on time and even continued working when it started raining in the afternoon, did NOT leave until everything was working properly. Due to rain/moisture the sealant around system in garage dripped during the night and some got on my vehicle. As soon as I called they sent someone to fix problem. Made adjustment to system and cleaned and polished area of car that it fell on. GREAT service.

Protek did a fabulous job and I would recommend to a friend in the future. Extremely friendly and knowledgeable staff with great prices.

It was good. They were professional and timely. The work was done quickly. The office staff was very professional and efficient.

It was great. They looked at it and it wasn't working. They gave me a quote and it was reasonably priced. They came in and out. They are friendly and did the job in a timely manner. I would recommend them. They were very professional on the phone went. They went through everything and answered my questions very clearly. I can trust them .

It went great. I like them a lot. I like that all the guys are really professional. I trust them if I wasn't home.