We were having difficulty finding tables and chairs for our condo balcony until we visited Palm Casual Patio Furniture in Tampa. Christa helped us find exactly what we were looking for. She was very knowledgeable and courteous. Delivery was on time with no issues and we would not hesitate to work with them again.
Description of Work: Purchased patio furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Gina C.
03/2017
5.0
furniture sales
 + -1 more
We are repeat customers as the quality and customer service is unparalleled. They blow the competition out of the water. We had another amazing experience working with the team at Palm Casual. Rita was our sales person, she was phenomenal. Treated us like family, was very patient with us as we picked out the furniture and fabric for the cushions. She guided us in making our selections and we are extremely happy with our choices. Steve played a key role in providing a quick and suitable delivery. The new furniture looks phenomenal We can’t stop admiring the new furniture as it looks amazing on the patio! They go above and beyond to try and accommodate every circumstance. We were treated like family and I would recommend this business to any of my family and friends. We will definitely go back!
Description of Work: Needed new patio furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Karen P.
02/2017
5.0
furniture sales
 + -1 more
For almost once, our experience with a Florida company was OUTSTANDING! We're from NYC and we expect good service and a good product. What we received was EXCELLENT service and an EXCELLENT product. Steve and the entire staff at Palm Casual were amazing!! I would highly recommend those with taste and class get their outdoor furniture from Palm Casual. They were amazing on every level. Communication, on-time service, proactively checking to make sure everything went well and was as expected. Every company in Florida should have to visit Palm Casual to learn how an excellent product paired with excellent customer service is done. I say again, you don't have to just deal with Steve, anyone at the store will be amazingly helpful. We will never go or recommend anyplace else to our friends for outdoor furniture.
Description of Work: New outdoor furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,400
Paul G.
10/2016
5.0
furniture sales
 + -1 more
Great service and high quality product. Take good care of you after the sale.
Description of Work: Purchased patio furniture set and had it delivered
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$4,300
05/2016
5.0
furniture sales
 + -1 more
unknown
Description of Work: Outdoor furniture
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Richard K.
01/2015
5.0
furniture sales
 + -1 more
unknown
Description of Work: Sold us outdoor furniture. Great people to work with and a 30 day money back guarantee for any reason!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$2,000
Yvonne & Brian M.
04/2014
5.0
furniture sales
 + -1 more
We needed to purchase a chaise lounger for our lanai and returned to Palm Casual where we had purchased our first lanai furniture last year. Steve is so nice to work with and with his help once again we chose a chaise and a coordinating fabric to match our other furniture previously purchased. What makes it easier to pick out just the right fabric (since there are so many choices) is that Steve has many samples in his back warehouse which he can show you to help you make the right choice. He said we would have the chaise in one week and sure enough one week to the day our new chaise was delivered and exactly at the time it was scheduled. You just can't ask for better customer service! And you don't have to wait weeks or months for your furniture to come in!
Description of Work: Helped us chose a chaise lounger.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$750
Sherry H.
03/2014
5.0
furniture sales
 + -1 more
we purchased a glider, sofa and table from Palm Casual last fall - it was delivered on time - we were very happy with the furniture. This spring we noticed one of the legs were worn down causing scratching of the pavers - when we called Steve he had two new adjusters delivered that same day.
Description of Work: Replacement of sofa adjuster feet
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
4.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Edda G.
03/2014
5.0
furniture sales
 + -1 more
They went above and beyond in their customer service and we truly appreciate what they did!
Description of Work: We purchased a patio table and two chairs from Palm Casual in April 2011. A few weeks ago, one of our chairs literally broke in half where it had been welded and we took it back to them thinking that we were going to have to buy a new chair because it was 3 years ago that we had originally purchased it. They not only repaired the chair within the time frame they promised, but did so without charging us an arm and a leg for the repair! We are so pleased with their extraordinary customer service and look forward to purchasing more patio furniture from them in the near future!
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Kathleen R.
01/2014
5.0
furniture sales
 + -1 more
It was the best experience I have had at choosing furniture. We overestimated the amount we needed and we were able to return the unneeded furniture for a full-refund. Steve and Lauri were always helpful, friendly and profession even during the return process. I would recommend them to anyone looking for outdoor furniture.
Description of Work: We purchased outdoor wicker furniture from Steve and Lauri at Palm Casual. They helped us chose the furniture we needed.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$6,000
Yvonne & Brian M.
09/2013
5.0
furniture sales
 + -1 more
The first time we went into Palm Casual we were greeted by Steve who was very nice and friendly. He showed us all the patio sets we could choose from and once we decided on what we wanted he helped us to make the right decision as far as the type of fabric we should choose. He was very honest in explaining to us what fabrics would work best and the reasons some cost alot more than others. He even let us borrow one of his fabric books to bring home to see how the fabrics really looked on our lanai which was very helpful. It took only 2 weeks for our furniture to come in and be delivered. All our furniture looks great and is so comfortable. We really enjoyed working with Steve and will definitely return to Palm Casual if we need to look for more lanai furniture.
Description of Work: Helped us to choose patio furniture for our lanai.
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Service Categories
Furniture - Sales
FAQ
Palm Casual Patio Furniture is currently rated 5 overall out of 5.
No, Palm Casual Patio Furniture does not offer free project estimates.
No, Palm Casual Patio Furniture does not offer eco-friendly accreditations.
No, Palm Casual Patio Furniture does not offer a senior discount.
No, Palm Casual Patio Furniture does not offer emergency services.
No, Palm Casual Patio Furniture does not offer warranties.