O'LAKERS MOVING & STORAGE

They did a terrible job packing. I could have done better packing then they did and things were broken.
As they unloaded the truck the driver was yelling at the people at O'Lakers saying " I told you there was a leak in this truck and you did not fix it."
There was mold and water damage and we lost a lot of furniture.
We had just built a house and there was no way I was going to put the moldy furniture in my brand new home.
They took the furniture to their warehouse in Brandon. They called and said the furniture was repaired and asked when they could drop it off. I told them they could not drop it off until I look at the repairs. There was a mattress that they said was repaired and they didn't even take it out of the box.
They called Service Master to come and look at the damage, he took one look at the mattress and said no, you can't get mold out of that.
All they did was set the furniture in the warehouse and let it dry out. There were finishes that were completely gone and the mold was still there. I have pictures. They wanted to pay us $500 for everything, including an antique dresser, 2 regular dressers, a mattress, and the list goes on.
Luckily the relocation company was behind us and they took care of everything but it took a very long time.
It was horrible and unprofessional. Do not use this company.

I would not recommend O'lakers or Stevens to anyone. From what I understand Fred is the main delivery guy for O'lakers and unless you want a crew of slow geriatric backwoods colored folk moving your stuff I would stay away from these guys. In my case I only would have paid $200-$400 more and would have had another nationally recognized mover do the move. My best experience was a corporate move from Atlas. Nothing came close to those guys but it all depends who your driver is and who his crew is.

These people are NOT to be trusted...PERIOD. O'Lakers Moving was one of 4 moving companies interviewed to move the contents of our large house from Florida to Boston. Ernie was the representative that gave us a reasonable bid of approx. $22000 while the other bids fell in range of $20 - 26k. Ernie warned us of companies that low ball estimates and hold you up upon delivery for more money. He assured us that he was being conservative and built in some extra boxes and packing. The boxing, packing, and crating was supposed to take 3 days and lead to a 2 day loading job. Of the 400 estimated boxes in the estimate, my wife and I packed well more than half. We also eliminated many pieces of furniture and opted to put the furniture on consignment. Even though we performed at least half of the packing, they still were not done in 3 days and resorted to  rushing the job and putting at risk many items by piling them in  unmarked boxes without adequate packing and even put live plants in boxes. Then came the loading of the trucks. That took more than 2 days and caused alot of stress because the buyer's walkthrough and closing was that day. The real problems came when they arrived in Boston and said that I owed them more money ( an extra $4000) because the items weighed more than they estimated. That is even after we had done over half the packing/boxing and removed alot of furniture from the estimate list. Then the help only showed up the first day and on the second day we only had 3 guys to unload 1 1/3 45' moving van. So my wife and I became the extra movers or else it would have taken forever. Speaking to Mrs. O'Laker did not help and she assured me that they should show because they pay them very well - they didn't show. It took me 2 weeks to recover. I asked for the money allocated to the extra help that didn't show to be refunded to me as services paid for but not provided. They dodged my calls and had Ernie leave me a voicemail asking what I wanted even after I left message after message indicating exactly what I wanted. They have still not called back. I did not like how we were treated by the O'Lakers who apparently wanted us to just go away. In fairness, I will add that only a few antiques were damaged in the move and the driver and two main loaders/unloaders were respectful and good people.