
McConnie Fence
About us
McConnie Fence is a second generation, family owned business serving the Tampa Bay area with quality products and workmanship. Offering a wide variety of fencing materials, our professional staff provides information to help each customer choose the right product for their needs. Aluminum, Chain Link, PVC Vinyl, Steel and Wood, we install them all. Wood and Steel Bollards also.
Business highlights
Services we offer
All types of fencing: Ornamental Fence, Aluminum Fence, Arbors., Chain Link Fence, Gates, PVC Fence, Vinyl Fence, Wooden Fence
Amenities
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
Number of Stars | Image of Distribution | Number of Ratings |
---|---|---|
74% | ||
11% | ||
4% | ||
4% | ||
7% |
After I called to tell them we wanted to move forward, they took my deposit and said we would receive a call to schedule the installation. Well days passed an nobody called. So I called back and was assured I was on the schedule for "next week" but couldn't get anything solid. Finally, after calling everyday for a week, they said the guy would be there next Thursday morning. (Keep in mind that I was calling them--nobody ever called me.) At about noon on Thursday I called to see if he was actually coming, and they said he had some trouble on a job the day before, and wouldn't make it out until Friday morning. Friday morning was a no-show. I called to see what was going on, and they said he is picking up the material and will be there later today. Finally around 4pm on Friday he shows up in a busted-up trailer with three wheels and a story about how his co-worker didn't want to be there so he was just going to drop the supplies and come back in the morning with a new worker. Saturday rolls around. It was raining and nobody shows up, and nobody calls me to explain what is going on. Finally on Sunday he shows up to do the work. The demolition was fine, and the fence installation was fine. But the gates were not built to plan. I specified board-on-board, and he built the first one in shadowbox. Well by that point I was fed up and didn't want the job stretching into another day, so I told him to just leave it.
Bottom line: the bid was good, the price was good, and except for screwing up one gate, the work was acceptable. But the communication was HORRIBLE.
Would I use them again? Based on the cost I might. But I would proceed with low expectations and I would expect to be on the job site the entire time to make sure the work was done correctly.
The fence was installed quickly, and the old fence removed entirely. The quality of the fence is adequate, and our only complaint is that 2 sprinkler heads were broken in the process. The contract makes it clear that the company is not responsible for "underground sprinklers," which may be a typical stipulation with fence companies. However, we were not told that the heads were broken and, thus, flooded our yard the next time we watered. When we notified the company, we were reminded about the contract stipulation but told that our $35.00 cost to replace the heads would be returned to us. And, it was, after a couple of months and a few reminders.
Overall, though, the quality of the product, installation and price was acceptable.
"Thank you for your business and the kind review. We always hope every job is flawless, but if it isn't, we appreciate the opportunity to correct it and retain a satisfied customer."
The job went extremely well. We are very happy with the service.
I decided to focus on this company based on the comments I found in Angies List. After contacting some fence companies I finally decided to go with McConnie. Gary was very good at explaining all the details and addressed all my questions to my satisfaction. In addition, he provided a great crew to do the job. The construction team showed up on time, did a professional job, and cleaned up my yard after the project was completed. In addition, the fence is of the highest quality. Many of my neighbors are very impressed with the quality and appearance of our new fence. I will definitely use McConnie again. Thank You Gary for a great job....
I called the company for a quote, Gary Painter came out right away and we got a quote. We discussed this with our neighbor on that side (which is the polite thing to do!) and decided to replace the fence. They came when they said they would, did a great job of removing the old fence and putting the new one up. You would not have known that work was done in my yard.
So move along to the other side of my yard and those neighbors decided to replace the fence (which they discussed with us) and so McConnie Fence did that side too.
This time I had a little issue as we had plants on that fence too and my husband took the time to take those down and clean the area so that the workers and places to walk. However, some of my plants were trampled to death. I did call to let Gary know that I wasn't happy and he called me back right away. The plants can be replaced so that really isn't the point, it's the lack of care that was displayed that upset me. Gary made me feel much better after our conversation. All in all, I would highly recommend them.
Great experience and I have received a lot of compliments on the new fence. Several people have asked me who did it and I told them McConnie Fence. Would recommend them, particularly Kimberly, in a heartbeat.
Licensing
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