K Jack Ross General Contractor

We cannot say enough good things about Jack Ross. He and his team, along with every subcontractor they hire, are professional, they are all superior craftsman (Ryan's carpentry work is the best we've ever seen), and they are delightful to have around (an important component when your house is being renovated). Integrity is very important to Jack, and that shines through in everything he does and who he subcontracts with. Especially since one of us is a bit leery concerning strangers coming over, we were dreading having people in our home and now, when our project is complete, we will really miss having them around. They go above and beyond in everything they do - including dealing with our unruly dogs! I (the spouse whose not wild about dealing with strangers), have never trusted anyone with my dogs before, and Jack, Ryan, Kyle, and his whole team, I trust completely with my dogs! They are very affectionate with them and it’s obvious they love dogs as well. The quality of work they are doing, their friendliness and their care (they leave everything IMMACULATE when they leave) makes us feel like they're working for their own family, not just clients. We feel truly blessed to have found Jack and we can't imagine going through such an intense renovation with anyone else. These are good people - talented, ethical, honest - that you just don't see anymore. ~Chris & Amy Howland, and the Howland Pack of Dogs

The work went excellent ! Jack presented formal plans to the county for the permit. Jack's son Ryan was typically the supervisor onsite. Their carpenter Noah, did an amazing job on everything he did as well. Kyle, their young apprentice, worked tirelessly each day to make sure everything he did was correct. I am extremely pleased with the quality, price and time frame of their work. I will certainly use them again to remodel my last bathroom soon.

It's the second time we've had Jack and his team work at our home. The last time they transformed a 90 year old outbuilding into a mother in law suite with fabulous results. This time they removed our 20+ year old deck and replaced it with a new one. Their work was far superior to the original deck, being far more sturdy. They also stained it beautifully. They are a pleasure to work with and are fully committed to quality workmanship.

We had a pretty good idea of what we wanted, but Jack discussed various ideas and options with us. His estimate was very detailed and competitive. They took care of all the permitting, which can be challenging in Pinellas county. The crew always cleaned up each day before they left. They always made sure the house was closed up and secure at night even after they'd cut big holes in the wall. We were in constant communication, so I felt like I was a part of the process and there were no surprises. Ryan did most of the work, sometimes with a helper. It's obvious that he truly cares about the quality of the work that he does. I didn't feel like he cut any corners or skimped on anything. He even put some extra reinforcing in the wall because he knew we were going to hang a large TV. Colin did the woodworking for the mantle and surround. We had numerous pictures and hand-drawn diagrams of what we wanted. He worked with us to integrate all that into the final vision. And he nailed it. The mantle is fantastic. Their attention to detail is superb. The tile we chose is a 1"x3" herringbone that was shipped from out of state and arrived with lots of little broken tiles. Those two spent an entire day replacing each damaged little piece with a good one so the hearth is perfect. I know people like to say they couldn't be happier, but in our case it's true. The finished product is exactly what we wanted and provided the room with a much-needed makeover. When we remodel our master bath in the next couple years, these guys will be on the top of our list.

Everything went very well. Jack and his crew did everything that they were contracted to do plus volunteering to address other issues that emerged during construction. I recommend him without reservation

We were impressed with Jack's professionalism and high standards. We enjoyed working with him and would happily do so again.

Jack and his team did a fantastic job. He was easy to communicate with and the project was completed on the timeline that he provided up front. I felt that he was honest throughout the project and is up front with unknown factors that could complicate things. I truly enjoyed working with Jack and would definitely recommend to anyone looking to hire. We met with several different contractors and Jack was easily the best choice. Thank you!

Did not keep promise to offer a timely proposal. When reminded, made a quicky proposal with unrealistically high price

When he first looked at the walls he told me he would have to remove more drywall to see the extent of the leak and so provided a range of cost to repair. Jack and his team did an excellent job, showed up on time, kept me posted - I could not have asked for more. And the final bill was fair and in the middle of the range he gave me.

Perfect. Everything went very well and was completed in 3 weeks.

We used them for a little refurbishing on a condominium. It's a condominium that we were trying to get ready for my mother to move into. We were shooting for the 1st of April and I think they were done but I wasn't quite done. I wanted to get in there and do a little painting on some things. I even told them when we were done that we may do some laundry work here at the main house and I'd be giving them a call if that's the case. No I was very happy with them. They're a good group. I called him up one day or emailed him I can't remember which, and my goodness, that afternoon I think we were meeting and talking about it so they're very good. I think they certainly did everything fine. The one thing I will say that I was certainly very happy about, my wife and I had an initial idea of what we wanted to get done and then we added a couple of things kind of midway and late in the period of time and they just kind of bent over backwards to make sure that all worked before they finished up so I was very happy that they kind of adjusted to what we wanted to do on the fly. When you have other jobs going on and you have other jobs to start, I mean they were very accommodating.

My 1943 house had a front porch that was enclosed several decades ago, and was not a very usable space, so decided to have it opened back. I got several quotes, but decided on K Jack Ross due to his professionalism and ideas for the work to be done. I had several ideas on what I wanted, and Jack worked closely with me, and provided his own ideas, many of which were used. The project ended up being a little bigger than either him or I thought, and each new hurdle was taken in stride, with reasonable quotes and time frames given for each. The quality of work at every phase was exceptional, with the smallest of details being addressed. His crew cleaned up after themselves at the end of every day, and removed all trash and debris. When the project was done I was more than thrilled at the outcome. Attached are before and after pictures

When I first called Jack and described the situation, he said it sounded like water had gotten into the wall behind the tile and if so we would be looking at the possibility of replacing all tile in the bathroom because it is an older home and it would be impossible to match the tile. He said he would come out the next day and look at it. One thing which makes his quick response so amazing is that his company's primary work is building custom homes and he certainly can make more money doing that than working on relatively small jobs like ours, and if you have ever tried to get a handyman to come give you an estimate, you know you almost never find one who will respond within 24 hours. The day following my initial call Jack called to see if it was a convenient time for him to come over and he was here within 15 minutes. He checked the tiles that had broken, checked the window caulking and checked the window from outside the house and found a crack in the window ledge. He said he couldn't be sure of what was going on without removing the window and the tile window sill and warned me that although they could replace the sill with marble, they may be unlucky and the tile trim around the window which is a deeper blue may be damaged. We scheduled a time for he and his crew to come do the work within the next two days and he advised us to cover the window and the area around it with plastic until they could come back in two days. They came back as scheduled, removed the window and window sill very carefully, but unfortunately two pieces of the trim tile did chip. They checked for damage and found only the wood framing had been damaged and they could replace that, do a treatment to kill and prevent any mold damage in case they had missed it, but were confident there was no mold or moisture anywhere else because there was no mold growth around the tub or fixtures and no mold on the tiles they removed. They said to be cautious they were going to bring a dehumidifier and have it run for the next two days, again as a precaution. They returned two days later, checked inside the wall again and when they were confident they had solved the problem, they reframed the window, cleaned all the old caulk off the window, put in a water barrier, replaced the window, fixed the crack in the sill outside the house, replaced the drywall around the window which they had to remove to check for mold and moisture and to take the window out, resurfaced the drywall and installed a beautiful piece of marble which they custom made to cover not only the sill, but the area of the chipped trim tile. When they were finished, it looked as if it had always been that way. Another bright spot was that unlike some contractors and handymen we have used, they cleaned up after they finished, including cleaning the tub. I cannot say enough about Jack and his son and other crew member. They came promptly when they said they would and always called before coming to make sure it was convenient. They were polite and kept us informed every step of the way what they were going to do and why and informed us after it was done. They take pride in their work and it shows. not only were we pleased with the work they did but when it came time to pay for the work, the price that Jack charged us for 19 hours of work on the project was an unbelievably, incredibly, more than fair price of $627.00. When it does come time to remodel the bathroom and the kitchen, as well as any other issues which may come up, we will most definitely use Jack again.

Failed to make initial appointment. (Claimed truck difficulties and failed to note the appt. at the appropriate time day. Naturally the error could have been mine, but I was happy that he was available on a day I had entirely free, so I'm quite certain the error was on his part.) $49 for home consultation was lost as I took this as a bad omen of future professionalism.

Initial response good. After two weeks Jack asked me via email if I was available Saturday to look at the project, I said no, I have a scheduled commitment, can we look at an alternative date and time. No response.

Excellent job of matching up to stone work done three years earlier. The stone siding and ledges look wonderful. The contractor is very detailed and careful. Even the cleanup work at the end was perfect. Mr. Ross stayed true to his estimates. He was careful about finding the correct materials to blend with earlier work. His craftsmen are just that, craftsmen. They do excellent stone work.

$10,000 on an 8x8 bathroom?!? This contractor is on a different planet. We have already purchased all of the expensive items (vanity, sink, tub, toilet, fixtures, lights). We told him we wanted to purchase our own tile, but he didn't listen and included tile in estimate. He quoted us for things I did not ask for or want (like moving cold air return) and said they could not re-finish skylight drywall and must replace with tube light. Unless the bathroom was plated in solid GOLD, I can't justify 10k. All other estimates came in under 5k

Jack was engaging and easy to deal with. As we talked through the renovation, he quickly understood what we wanted - a fresh look, but to retain the retro feel of the room. He recommended some refinishing instead of removal, and offered other suggestions that we found very helpful. Even though we did not end up hiring his company, we would definitely bring him out to bid on any future work.

The job was done in two phases. The Dining room and back patio were done over a 6 day period and then the pressure cleaning, sealing, gutter work etc was done over a 3 day period. I've worked with this Company for years and have a very good relationship with them. They are extremely fastidious and keep me involved as issues come up. When we find touch up items, they are very good about getting them addressed quickly to our satisfaction. I originally found Jack Ross through a referral when I was looking for a stone mason, and since then have used them for at least five projects in total. I suspect I am one of their smaller customers, but they always treat me as if I am equally important as people who are building custom homes. His son Ryan has run all of the projects at my house and does a great job. I give them a strong recommendation in the residential construction category.

Even though the provider is closed on Sundays, and even though he was too busy to help me, he still took the time to respond to my inquiry to let me know.

Jack and his team do great work! They pay attention to detail and take their time. The only delays/changes, not on their part, were caused by the historical review committee or the engineer in charge of drawing up plans. I would definitely recommend Jack/his team and use them again in the future if we needed to.

These guys were amazing. Jack even came out to look at the project several times before I could hire him! We wanted to hire someone local; we live in Seminole Heights and Jack's family business is based in Seminole Heights. He really understands the old homes and the way they were built and he knows the style of the neighborhood. We asked for the bungalow style in the posts and railings, and we got exactly what we asked for and wanted. We gave Jack an idea of what we wanted for the stairs and the gate, and these, too, look wonderful. They got started very quickly after we signed the contract, and the porch was essentially finished within a few weeks. The young men who worked on the porch, Jack's son and another colleague, were knowledgeable and friendly, and neat and clean in their work ethic. Every evening they straightened up and put things away before they left. Very professional all the way. Jack made sure he knew exactly what we wanted, and he was very straight-forward about the cost. He warned us ahead of time that the original estimate could change, depending upon what he found after he started. He was always very clear about any additional costs as soon as he realized what they would be. He went above and beyond regarding the safety of the foundation of the porch. Communication was excellent! We have gotten so many compliments on the new look of the house!