Gulf Coast Air Systems Inc

excellent service

They do a good job. They come out and get done what needs to be done. They don't try and sell you things you don't need. I will definitely use them again.

it went well

I pay $159 for the maintenance contract yearly and shouldn't have been having these problems this often.

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That's not our first time using them, they've always done very well. They have always been reliable, truthful and we know the owner we're not friends but they acquaintance and I know the kind of people they are, I just feel that the business is run by good people.

We had them out twice and the house is just about 2 years old and when the house was a year old the air conditioning broke down and I think it was the compressor that blew. It was under warranty so they replaced it but they charged us. It was a couple hundred dollars charge and when I asked because it was under warranty they said it was for parts and we had to pay a couple of hundreds for labor which I think really was not right. The thing was only a year old. So that’s why I would give them a B and not an A. Otherwise they did a fine job. The second time we called them because the pan was filled up with water and it was after hours and the technician called me back and he told me what to do, he told me to suck out the line but I didn’t know how to do that. So ultimately they said the guy can’t come out here for two weeks. So I said alright, we were going out of town anyway and I would worry about it when I came back. When I got back we called them and they came out the next day and thy fixed it and it was a reasonable charge.

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They came on time, their price was reasonable and they went through their servicing rather quickly.

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Mike arrived right on time to the minute. He was very professional and knowledgeable. He offered to repair my thermostat instead of replacing it. When I asked him to check my vent system as I was told it needed repair, he said it was in excellent condition and didn't need to be replaced. I was prepared to replace the whole unit including the vents and was happily surprised to have my unit working like new for $334. I purchased the maintenance agree for $159 and am thrilled to death. I love my digital thermostat!

Their technician, Fitz (we now refer to him as and quot;Fabulous Fitzand quot;) was at our house within an hour. He promptly found the problem and advised that whomever serviced the unit previously, bent a part which would only permit the fan to work ...blowing hot air...and wouldn't trigger the outside unit to go on. He quickly fixed the problem and even gave us a tip about our air conditioner.
Needless to say....we are not renewing our long standing contract with that other company and we only want to deal with Gulf Coast Air from now on!!!!!!
If we could give an A++++++++ review...we would!
Thank you so much for coming to our rescue, Gulf Coast....and especially, thank you for having Fitz as an employee!
Just wonderful!!!!!!

They were great and we got a very fair price. The technicians who came to the house were very professional and had a lot of experience. They arrived on time and worked at a fast pace all day. It was nice that they spent time going over how to use they wifi control panel.

Gulf Coast Air services our main home in Riverview for the past 6 years. When our rental home in Bradenton needed a 2nd opinion on the A/C service, I asked Gulf Coast A/C to send Fitz (our favorite workman) to give us a 2nd opinion on A/C service. They told us the other A/C company was trying to get us to spend money we didn't need to on a new A/C unit.
I have trusted Gulf Coast Air for the past 6 years at our main home, and will continue to do so with our rental home.

The technician was prompt to attend to our issue (we have their maintenance program) and did a great job diagnosing the problem. Even after replacing the capacitor, the unit would not start. He hosed it down to cool it off and it came back on.

After they cleaned it a black tarry stuff started spewing on down my wall. It would stick to my furniture and everything. They did come back as soon as I called them and cleaned everything again and cleaned instead of from the vent back to the unit they cleaned from the unit back to the vent. I think it is taken care of, but apparently there was stuff in there and when I switched from heat to A/C it got damp, but they came back and fixed it right away. They got enough people to get it in and out so we were not without heat or A/C for a very long time. When I had a problem they came out the next day.

It turned out fine. The house is cool.

The technicians are friendly and professional. They get right to work and do not waste time. They clean the condenser (outside unit) and fully inspect both the condenser and air-handler. Other than the small leak we have not had any major issues with the either unit. The person who schedules in service department has been the same for the last 14 years and the technicians are the same from year to year, for the most part. They even can schedule for weekends without an extra charge. We highly recommend them to everyone we know and will continue to use their services and products as long as we are in Florida.

I love them. I have a maintenance contract with them. I started it about 15 years ago because they were so good. They service the system twice a year; every spring and every fall. I have tried several others just to do that in the beginning when we moved here. I have stuck with them. They take wonderful care of me. They are fast and reasonable. They are all those things you want someone to be. I will continue to use them in the future.

The tech was on time and took his time to do the job well. The price was as quoted to me on the phone.

waited more than four days for repairman, arrived one hour outside two-hour window, conducted cursory check of condensor and blower, took notes and my check for the service call; after two days, called to see when the repairs would be made and was told parts were backordered and that they would call me when in; never called; I recalled four days later and got same response; called again two days later and parts ordered were not what the repairman had written down; asked them to clear up discrepancy and call me back; never heard back from them-now three weeks at this point.