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18 years of trusted experience
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YesReviews
4.47 Reviews
Showing 1-7 of 7 reviews
NANCY B.
10/2011
I'm now stuck with having to deal with AUTO GLASS AMERICA. I'm doubtful this will be resolved satisfactorily. Well, the story improves from this point. When I called "Will" back and told him how angry I was he said he would have someone else come out the following day and replace the windshield. On 10/25/ll My windshield was replaced and now appears to be working as it should. Thank goodness
Description of Work: I hired AUTO GLASS AMERICA to replace my windshield. Stupid me- I made this commitment based on a Salesperson approaching me at my home. His name was" Ken Kluchinsky". He contacted my insurance company to get authorization for the work and set up a date 2 days later for the work to be done. The windshield was installed on 10/16/11 by "Oscar". It took him all of 20 minutes, but the bill indicates 3.4 hours ($136.00) On 10/20/11 while driving I could hear and feel air coming in under the windshield once you reached about 40mph. I took the car to my mechanic and he agreed that there was a leak and this wasn't normal. His concern was that this leak is in an area of the car right over the "electronics" and if that gets wet then I'll really have big problems. I contacted "Will" at AUTO GLASS AMERICA on the same day; he was very pleasant and apologetic. He told me that someone would be out to do the "warranty" work on 10/25/11. No one showed up on 10/25/11 so I called "Will" back. Again he was very pleasant and explained that the technician had car trouble and his appointments for the day had to be rescheduled. Today, 10/25/ll "Oscar" returned and spent 5 minutes doing a repair. The windshield is still leaking air! Now I'm getting angry. My mechanic referred me to the glass company he uses. I called them and they called my insurance company where I was told that since the company I had used AUTO GLASS AMERICA isn't a "preferred provider" that they will not pay for me to have a second windshield installed. My recommendation to all of you is DON'T EVER HAVE SOMEONE WHO ISN'T A PREFERRED PROVIDER REPLACE YOUR WINDSHIELD. You spend a fortune on insurance so go with someone the insurance company will back up. I feel really stupid for making this mistake; don't let this happen to you
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$331.94
SHARON P.
05/2010
auto glass, glass repair
 + 0 moreWe called to have our Sienna windshield replaced because it had a nick from a small rock that had ricocheted off the road. We were quoted $250 to replace the glass. The service person came to our house as scheduled. He said that it didn't need to be replaced. He could repair it for a fraction of the cost. He did a wonderful job. Everybody I dealt with at the company was professional, polite and helpful. I will definitely use them again and have already recommended them to other people.
Description of Work: We had a nick in our windshield fixed.
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Yes, I recommend this pro
$50
Edmund D.
10/2009
auto glass
 + -1 moreThey did a very good job. I am very satisfied.
Description of Work: Replaced windshield on my Scion XB.
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Yes, I recommend this pro
$281
VERONICA W.
01/2009
auto glass
 + -1 moreService was excellent.
Description of Work: Windshield was replaced.
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Yes, I recommend this pro
$50
Howard W.
08/2008
auto glass
 + -1 moreEverything was good. Insurnace took care of the cost.
Description of Work: The replaced a windshield.
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Yes, I recommend this pro
KARL S.
03/2008
auto glass
 + -1 moreI am very pleased with Glass America's service; great communication. Howie and Shannon were very courteous and professional. Shannon provided crystal clear instructions of what to do during the first 48 hours after installation.
Description of Work: Removed and replaced windshield for 2003 Honda. Covered by auto insurance.
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Yes, I recommend this pro
Richard C.
06/2007
auto glass
 + -1 moreCalled company and made appointment to have windshield replaced. Representative on the phone was courteous and made sure to get information correct and contact numbers. Call the day of appointment to tell me when to expect the replacement team. Tech Bill arrived on time at time promised. Job was done and area was left clean. Instructions were clear about when I could use the car and what precautions to take until the seal dried.
Description of Work: Had windshield replaced. 100% covered by auto insurance.
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Yes, I recommend this pro
Contact information
14513 N Nebraska Ave Ste 119, Tampa, FL 33613
www.glassusa.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 3:00 PMLicensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
Auto Glass,
Glass and Mirrors
FAQ
Glass America is currently rated 4.4 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Saturday: 9:00 AM - 3:00 PM
No, Glass America does not offer free project estimates.
No, Glass America does not offer eco-friendly accreditations.
No, Glass America does not offer a senior discount.
No, Glass America does not offer emergency services.
Yes, Glass America offers warranties.
Glass America offers the following services: Auto glass and windshield repair & replacement.
Contact information
14513 N Nebraska Ave Ste 119, Tampa, FL 33613
www.glassusa.comService hours
Monday:
9:00 AM - 5:00 PMTuesday:
9:00 AM - 5:00 PMWednesday:
9:00 AM - 5:00 PMThursday:
9:00 AM - 5:00 PMFriday:
9:00 AM - 5:00 PMSaturday:
9:00 AM - 3:00 PM