FLORIDA NU FINISH COLLISION

I feel compelled to write this review of Florida Nu Finish Collision to save others of the hassles this business practices. This place reeks of incompetence... Let me say that again... This place REEKS OF INCOMPETENCE, from the top down. A two week repair turned into almost 2 months. For starters, DO NOT expect any proactive communications from this facility. The front office will tell you time and again they will call you right back or tomorrow. Never happened... NOT ONCE in the nearly two months. When I questioned why it was taking so long, I was talked down to by the shop manager who said "If it takes two months it takes two months.... if it takes four months, it takes four months!" Really? That is the way you talk to your customers? On the day I picked up my vehicle, I had to point out hanging pieces of interior trim, and a dirty greasy headliner; they took it back and the proceeded to only clean only half of it..? Later I found screws and clips in the vehicle. Additionally, I had to reinstall the antenna. It became quite apparent as I drove the vehicle home that it was not test driven. The steering wheel was not centered and the truck shook beyond 70 MPH. This was probably because the left side tires were inflated to 45 PSI while the right side tires were inflated to 34 PSI... As I looked around the cabin I could see they took very little care while repairing the vehicle as interior trim was now marred, additionally I now have a scratch on the tonneau cover. This is a vehicle that I detailed every two weeks. The overall paint job was also inferior with dust particles showing throughout the hood. I could go on but I believe you get my point... One would think that the least they could do is wash the truck but that must have been just too much to expect from this company. Do your homework and check the reviews... Why? Because this place reeks of incompetence.

They gave a quick estimate and have been very professional with me. The job hasn't been completed yet, but so far I've been satisfied with their service.

Repaired a front fender that was backed into, replaced the fender and painted to match.

As above. From start to finish, the process was very smooth. They were able to give me a detailed estimate very quickly and went over in detail how it was obtained. I was informed as to what to expect and the time frame in which to expect it. I was given the opportunity to inspect the work before I accepted and paid for the work done. It could not have gone any better. It was a true pleasure working with this company.