Save $35 on your 1st cleaning with us as an Angie's List member by using promo code "Angieslist35". Visit our website for Fast & Easy Online Booking/Scheduling. Or please call Tampa-Saint Pete (813) 502-0852. Orlando (407) 613-2077. Naples-Fort Myers-Cape Coral (239) 201-3846. We have a "FLAT RATE" pricing structure and we always stay until the job is 100% done!!! No surprises :-) We specialize in regular cleaning, Deep-cleaning, Move-in & Move-out Cleaning... Please visit our site to learn more about our pricing and our money back guarantee! https://www.extrememaids.com/book-now/
Business highlights
15 years of trusted experience
Emergency Services Offered
Services we offer
Extreme Maids now offers both residential cleaning and commercial cleaning. 24/7 Easy and seamless online Scheduling & booking available. We're providing $35 discount for all Angie's List members with promo code: "Angieslist35" Flat rate pricing. We always stay until the job is 100% completed! No rush, no surprises :-) To learn more about our prices and services, please visit us at: https://www.extrememaids.com/book-now/
Services we don't offer
Extreme Maids "200% Guarantee" means, if you're unhappy with our service, we will come back and re-clean for you for free. If you still don't think we did a great job to recommend us to your family and friends, we will issue you a full refund!
Outstanding! Very thorough and detail-oriented. Best house cleaning I have received in years.
Description of Work: Four bedroom house cleaning, including outside screened patio.
Rating Category
Rating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$199
Mary B.
11/2017
5.0
house cleaning, floor cleaning
 + 0 more
Very pleased with the work performed.
Description of Work: General cleaning
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Darla M.
11/2017
4.0
house cleaning
 + -1 more
Hello, My husband and I had our 2 bedroom house cleaned Monday. I was out of town when the house was cleaned. We were supposed to get a 'deep cleaning' and we paid extra to have the baseboards cleaned. My question is what does a 'deep cleaning' consist of? Were they supposed to clean the tops of the kitchen cabinets? What about underneath the exterior areas of the cabinet baseboards. Corners of kitchen tile under cabinets? Underneath the refrigerator? Missed areas: Cleaning in master bedroom and main room not complete in some areas, i.e. tops of shelves, night stands and items on stands, headboard area in master. Wall pictures were not dusted throughout the house. Do they use a cleaner to dust, or just a duster? Are they moving furniture out to get behind it and underneath it? They didn't use the proper cleaner on the bottoms of our stools and it left terrible streak marks. TV tops were not dusted...etc. It was disappointing to pay for a 'deep clean' and pay extra for baseboards and just get a regular cleaning.
Description of Work: Total house cleaning with a 'Deep Cleaning' and also paid extra for baseboard cleaning.
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
4.0
punctuality
4.0
Yes, I recommend this pro
Response from Extreme Maids
Hello Ms. [Member Name Removed], Thank you for your feedback. At Extreme Maids we try to ensure our customer's satisfaction at every turn. We pride ourselves on customer service and making sure the customer experience is one so great they want to "tell a friend." It is our standard policy to call every customer after our team has left their home to inquire about their level of satisfaction with our service. We did not deviate from this model with you. After your home was cleaned on Monday 11/20/2017 we followed up with our standard phone call to inquire about your experience and level of satisfaction. Unfortunately, we didn't get an answer so we left a message. So we called again on Tuesday 11/23/2017 with no answer, but fortunately for us your husband returned our call and when we ask our usual questions about his level of satisfaction with the service and the team he said the following... "I am completely satisfied. She's very professional. She even did a few more things I did not expect her to do. It was great!" Since this sentiment was conveyed to our customer service team we had no reason to believe you or your husband were unsatisfied with or so unsure about what was included for your hard earned dollars. We encourage all customers to read our website as it contains the most comprehensive explanation about what you receive and if that is not enough we encourage our customers to call us if we can assist with explaining anything in further detail. We understand that husbands and wives don't always agree on the definition of clean but if both of you weren't happy we would definitely like to remedy that. We called you again today after we read your review to discuss how we can make you happy with our 200% guarantee. We would appreciate the opportunity to make you as happy as we made your husband.
Gwen O.
11/2017
4.0
house cleaning
 + -1 more
I guess they read my review on Angies List and/or Yelp (same review) and they credited me back the $240 for the "extreme clean" portion. I did not ask them for this and was not expecting it, but as a company, they did the right thing which in these days is rare. Again, if you are looking for basic maintenance cleaning, I think they do a good job and I would hire them again for that, but I am very impressed that they did the right thing and reversed the "extreme clean" portion of the charges. Let me preface this with the fact that the home was pretty darn messy....dog fur pretty much everywhere and a master bath that was down right yucky. It was not moldy food or gross yucky - more like clutter. When I called to schedule the appt, I was answered and booked by a very friendly person. I requested a Saturday clean, however he said that it was M-F but on occasion they would have cleaners who requested Saturdays so I hoped for the best. I called several days prior to cleaning and was told they were checking into the possibility and never got a call back. I then called again and was told that I had to keep my Friday cleaning. Okay, no problem, I had to work but I left a detailed list with my sister. When I arrived home, I noticed that the home was clean, but it was akin to a regular service. They have 3 pricing tiers of regular / deep / extreme and I was sold the "extreme" and added on the cleaning of drawers for $20 - I left detailed instructions of how and what I wanted cleaned and also left all of the supplies. None of them were used and they didn't clean the drawers. I noticed that the next morning. The cleaners were very nice, but I don't think there is realistic expectations vs pricing. I got a regular to deep cleaning at best, but an "extreme" clean that tacked on an additional l $240 dollars was not visible. They were very leary of touching or moving anything which makes it a little difficult to clean. Again, I will say, it wasn't the easiest job, but that is why I went for the "extreme." If you are looking for an average light cleaning then this can be your company, but if you want someone to really clean, I would look to another company.
Description of Work: Wanted to get a very deep clean
Rating Category
Rating out of 5
quality
3.0
value
3.0
professionalism
4.0
responsiveness
3.0
punctuality
4.0
$395.1
Response from Extreme Maids
Ms. [Member Name Removed], I'd like to begin by saying thank you for bringing your experience with Extreme Maids to our attention. All feedback is appreciated so we, as a company, can continually improve and evolve. Delivering exceptional customer service is of the utmost importance to our business. With that being said, I would like to sincerely apologize if the service you received on Friday 17 November, 2017 did not meet your expectations. We strive to provide all of our customers with the transparency of Extreme Maids' policies, procedures, and what to expect when we are welcomed into your home. In light of this, there are a few specific items you mentioned in your review that I would like to personally address and provide further clarity on. As noted, our team provided an extreme cleaning service in your home on Friday 17 November, 2017. While we try where possible to accommodate weekend requests, they are not a guarantee as our usual business hours are Monday to Friday. This is clearly outlined to each customer upon booking an appointment. Our teams are trained not to move any furniture or valuable objects during their cleaning to avoid the risk of damaging floors or personal items. We communicate this very clearly with our customers, in-person, over the phone and online, to ensure such items are moved or stored away prior to our teams' arrival. Unfortunately, when our team arrived at your home, they found the house was in the process of being moved, with many of your personal effects out of place. This required our team to be very strategic in their cleaning process - and in deciphering what could and could not to be touched or moved. Our team of three cleaners spent five hours in your home, and delivered the best level of service for the situation. Furthermore, while it is against our company policy due to the high level risk of liability, our team gladly assisted you in moving large appliances, including both a dryer and stove, outside of your home. We were very surprised to learn of your disappointment with our service, as when we completed our walk-through with you after the cleaning, you emphatically thanked our cleaners for a job well done, and included a $20 tip per team member. When we completed our follow-up call within 24 hours to ensure you were happy, you did not give any indication that you weren't satisfied, and requested we call back on the following Monday. As per your request, we called you several times on Monday November 20, 2017 and Tuesday November 21, 2017. Though we left voicemail messages with each call, we were unsuccessful at reaching you both days, and failed to receive a call back to further discuss your experience. After reading your review and making numerous attempts to contact you to correct your experience, we decided to issue you with a $240 refund. This is part of our policy, whereby if a customer is unhappy with the service, we will send the team back to re-clean free of charge. If we are unable to reschedule, we issue a refund for the services - this was our only solution for your case, as we could not get in touch with you. We strive to provide all of our customers with an exceptional experience on every clean, and we apologize again that you did not feel our service lived up to your expectations this time. Based on the above insight, I hope we have provided you with more clarity on our processes, and I hope we have the opportunity to provide a better experience for you in the future. Sincerely,
SARAH S.
11/2017
5.0
house cleaning
 + -1 more
Extreme Maids has expert cleaning teams that do an exceptional job at cleaning your home. I have tried two of their teams so far and both have been quite impressive. They arrived promptly and went to work doing a thorough job of cleaning my home. They were courteous and professional and attentive to my requests.
Description of Work: Cleaning my single family home
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lucy P.
11/2017
5.0
house cleaning, window cleaning
 + 0 more
Great! They were on time, professional and timely.
Description of Work: Regular cleaning with windows.
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$230
natasha Z.
11/2017
1.0
house cleaning
 + -1 more
did not even make it to the actual service part.
Description of Work: I did not even have the house cleaned and I felt compelled to write a review. the website for this company is deceiving. I wanted to book an estimate for cleaning however that was not the case. do not use this service if you want anything less than a full house cleaning. I made an appointment that suited my needs in terms of time frame and space, and the company changed my entire appt. time and billing estimate without even calling me first. Had I not looked at my email, the cleaning crew would have been sitting outside my house at a time that I did not choose. fyi they go by the general MLS listings found on realty sites in order to determine the cost of the cleaning service instead of actually calling the customer to see what it is they need. My home is listed as a 5-bedroom home online, however that is not the actual case in terms of what I need for cleaning service. When I finally spoke with someone in customer service they basically said "too bad", since my house was listed online as 5 bedrooms I would get charged for that, and they don't do "partial cleanings".
Rating Category
Rating out of 5
value
1.0
responsiveness
1.0
Response from Extreme Maids
Hello Ms. [Member Name Removed], We are very sorry to hear you did not have a great experience with us. At Extreme Maids, we pride ourselves on our customer service, and strive to have every customer walk away with a smile, so we sincerely apologize that you are not 100% satisfied with our service. After requesting your cleaning estimate online on Sunday evening, we sent you a booking confirmation email. This email very clearly states that your request must be confirmed for availability by our team, and that we would be in touch with you to finalize your booking. By Monday evening, we had confirmed your home cleaning booking by email for Wednesday. Unfortunately, your initial requested time of 4:30-5:30 PM was unavailable, so we proposed the time of 1:00-3:00 PM instead. We had scheduled to call you first thing on Tuesday morning at 9:00 AM as part of our final confirmation of the booking, but you ended up calling us first. As per our phone conversation, we politely explained that your original booking request online was not a confirmed booking and the email you received afterwards clearly stated our team must confirm your requested times for availability. It is part of our policy to manually confirm every booking with each client after they request a booking online. When needed, we usually call our customer to personally discuss their booking, their needs, and how we can best serve them. You also mentioned you did not want your entire home cleaned, however, as our customer service representative kindly advised, we do not offer partial home cleaning. It is also clearly stated on our website that we only offer full home cleaning services, and we estimated your cleaning rate accordingly. Unfortunately, since you only wanted partial home cleaning, we were unable to provide you with this service. We are extremely sorry that we could not rectify the situation on this occasion. Thank you for reaching out with your concerns on this matter, we greatly appreciate your feedback as it helps us to create a better customer service experience and further develop our company to be the best it can be. Kind regards,
Kristen K.
10/2017
5.0
house cleaning
 + -1 more
Great, we are thrilled with results.
Description of Work: Whole house deep cleaning monthly
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0
Yes, I recommend this pro
$219
Jill H.
10/2017
5.0
house cleaning
 + -1 more
I've come to rely on Extreme Maids to care of all those cleaning tasks I just can't seem to keep up with! They do a complete cleaning of our 3BD/2BA house once a month. With multiple pets in the house, a 14-year-old son, and a 45-50 hour work week, I really look forward to that day each month where they whip things back into sparkling shape. I have tried other services that are slightly less expensive, but have found you really do get what you pay for. The Extreme Maids results are worth it,. I also like that it is consistently the same team that services my home - the women are very friendly and professional. The online scheduling and payment tool is super convenient, as well as the service reminders they send you the day prior to your appointment. It helps me keep on top of things and work around my fluctuating schedule. There is an option to add a tip online as well, so you don't have to worry about having cash on hand. They really just make the whole process very easy and stress-free, in addition to the high-quality clean.
Description of Work: Monthly cleaning of 3BD/2BA home.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$145
Cindy D.
10/2017
5.0
house cleaning, home & garage organization, floor cleaning
 + 1 more
I would recommend Extreme Maids to anyone who either doesn't like to clean, doesn't have time to clean or physically can't handle cleaning any longer. You won't be disappointed!
Description of Work: Extreme Maids did a deep clean on my house the first visit and now I use them monthly to continue to keep the house clean. They do a great job. I love walking in after they've been there and see how beautiful the house looks and smells! I also love how they found ways to organize stuff they saw that needed organizing such as my out of control grocery bags. It's just a small thing but it made a big difference to me!
Rating Category
Rating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$140
Tabi D.
10/2017
5.0
house cleaning
 + -1 more
Great! Very pleased! Will hire again!
Description of Work: Clean of single family home with cats
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$120
Veronica W.
09/2017
5.0
house cleaning
 + -1 more
Cleaners were punctual and did a very thorough job. This was a deep cleaning including baseboards
Description of Work: Housecleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$200
David R.
09/2017
5.0
house cleaning
 + -1 more
Excellent. Everything done very well.
Description of Work: Weekly house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Lauren H.
09/2017
5.0
house cleaning, window cleaning, floor cleaning
 + 1 more
The team was a very nice mother and daughter. They went above and beyond! It was such a huge job as I haven't been able to do anything but rest after my back surgery. They worked for over 5-6 hours, and didn't leave until everything was sparkling. They even cleaned things/areas that I wouldn't have even thought of. It feels so wonderful to live in a clean house again. I am so grateful to have found Extreme Maids. (Thank you, Angie's List!) In addition to the incredible services provided, I also love that you can book online through their portal. Its so easy to select and edit the services you wish to have done and when. I love that you can add gratuity to your bill and have it charged on your card instead of having to remember to get cash out every other week.
Description of Work: After a severe back injury, I have been unable to clean my home. My husband and I decided to hire a cleaning service and found Extreme Maids on Angie's List. On their website, we booked a "Deep Clean," "Baseboard detail," "Window Cleaning," and a "Patio sweep and mop."
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Zachary S.
09/2017
5.0
house cleaning
 + -1 more
The cleaning staff are great! They let you know when they will be at your home and when they are finished. I have use them for the past 3 months and they do a fantastic job.
Description of Work: Monthly house cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$165
Jessica M.
09/2017
4.0
house cleaning
 + -1 more
Office staff was fantastic. The clean was not very good- called and complained and they sent the team out the following day to correct. Overall good experience.
Description of Work: Cleaning of home
Rating Category
Rating out of 5
quality
4.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Carol F.
09/2017
4.0
house cleaning
 + -1 more
Pretty well, however, there were a few stains/cleaning streaks left on floor and shower door.
Description of Work: one time house cleaning.
Rating Category
Rating out of 5
quality
4.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$160
Margaret D.
09/2017
5.0
house cleaning
 + -1 more
Extreme Maids did a great job. It felt like I had a new house when they finished. They cleaned the baseboards, the fans, the blinds, the floors ect. Nothing was left out, I could not have done a better job myself.
Description of Work: House cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cher S.
09/2017
5.0
house cleaning
 + -1 more
Now into a couple of months of service, I am thoroughly satisfied with the service. I have learned to relax when April and her sister come to help me out. They are so sweet with my silly dog who like to take their mop head, lol. I appreciate the quality cleaning which eases my mind and life.
Description of Work: Home cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$100
Brenda S.
08/2017
5.0
house cleaning
 + -1 more
The 2 ladies worked super hard and I was really impressed with how clean the whole house looked when they were done. The landlord came by at the end to inspect the cleaning of the house and even climbed on a ladder to inspect ceiling fans. The cleaning passed his inspection! I plan to hire again at my new place.
Description of Work: I hired Extreme Maids for a Move out cleaning of a 4 BD house that I admit had not been cleaned in 1 year. I had a very picky landlord and wanted my deposit back.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Margaret D.
08/2017
5.0
house cleaning
 + -1 more
Great! I really appreciate having a clean house, done in such a professional manner.
Description of Work: House cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$159
Eileen S.
08/2017
5.0
house cleaning
 + -1 more
They were great. Very enthusiastic and hard working. They went through entire house with us when done to be sure everything was to our satisfaction before leaving. Then they called following day to be sure we were satisfied. Great customer service!
Description of Work: Full house cleaning
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$250
Pam M.
08/2017
5.0
house cleaning
 + -1 more
Other than the top shelves, it was excellent. The 2 housekeepers were great. They did not rush, they spoke English and they were non-smokers. All this was very important to me. They did an excellent job of cleaning the floors, refrigerator etc. The service did call me twice during the clean to see how things were going, which did impress me. I would hire them again and use the same 2 ladies as they were wonderful.
Description of Work: New home cleaning. Please note that I was unaware that the cleaning crew did not use stools or ladders and would not be cleaning any shelves in the closets or kitchen that were above their reach/sight. I did try to reach out to the service after they were done but I did not hear back. I just wanted to know if they were supposed to do that since it was not done.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
$285
Suzanne H.
08/2017
5.0
house cleaning
 + -1 more
Very well. Two women did the work, a mother and daughter team. They were meticulous and professional. They worked very hard and did an excellent job.
Description of Work: Whole house cleaning.
Rating Category
Rating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0
Yes, I recommend this pro
Cher S.
08/2017
5.0
house cleaning
 + -1 more
Wonderful as usual. They have a great routine as they tackle the rooms to be cleaned. My broken back has been life altering, and they take great care working around me. It has been a pleasure seeing my clean home, and I should have started sooner with Extreme Maids.
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.
*Contact business to see additional licenses.
Service Categories
House Cleaning,
Floor Cleaning and Waxing,
Window Cleaning,
Home and Garage Organization
FAQ
Extreme Maids is currently rated 4.9 overall out of 5.
Monday: 9:00 AM - 5:00 PM
Tuesday: 9:00 AM - 5:00 PM
Wednesday: 9:00 AM - 5:00 PM
Thursday: 9:00 AM - 5:00 PM
Friday: 9:00 AM - 5:00 PM
Extreme Maids accepts the following forms of payment: American Express,Discover,MasterCard,Visa
Yes, Extreme Maids offers free project estimates.
No, Extreme Maids does not offer eco-friendly accreditations.
No, Extreme Maids does not offer a senior discount.
Yes, Extreme Maids offers emergency services.
Yes, Extreme Maids offers warranties.
Extreme Maids offers the following services: Extreme Maids now offers both residential cleaning and commercial cleaning. 24/7 Easy and seamless online Scheduling & booking available. We're providing $35 discount for all Angie's List members with promo code: "Angieslist35" Flat rate pricing. We always stay until the job is 100% completed! No rush, no surprises :-) To learn more about our prices and services, please visit us at: https://www.extrememaids.com/book-now/
Extreme Maids "200% Guarantee" means, if you're unhappy with our service, we will come back and re-clean for you for free. If you still don't think we did a great job to recommend us to your family and friends, we will issue you a full refund!