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Design Aluminum Exchange

Founded 1994 • With Angi since September 2012

3.6

(4) Verified Reviews

Business Details

Phone Number

Address

PO Box 340383

Tampa, FL 33694

Description

visit our web-site at www.designaluminumexchange.com...

Verified Reviews

A few reviews for this pro...
1.0

12/03/2017


Judy H.

This was an absolute nightmare experience. If you only need a cage and no cement work, you should be all right. But keep in mind, you get an estimate of the cost and then a bill when it's done. I never saw these people come out to inspect the job, either during the construction or after. They only did because I complained and refused to pay until the problem was fixed. They obviously just don't care. If you need a patio installed or extended as I did, the cement people are just incredibly poor quality. Knowing that I would be installing a cage, they installed their extension without considering what the level of the existing patio is and how that would affect the lay of the cage foundation since the foundation would extend across both the new and existing patio. So I ended up with a gap beneath the door of the cage, defeating the purpose of a screened patio in the first place. Mark continued to blame the homebuilder who laid the first patio rather than look at the fact that his cement people failed to reconcile the lay of the whole patio. The cement people came out initially in the rain and poured under the worst of circumstances, claiming that the cement pumping truck was on its way, so if they didn't pour, they would have to pay for the cement anyway. So their mistake was at my expense. Finally, after I refused to send the check to pay for the cage until this was fixed, the cement people came back out to make the situation "right," and what a pig they made of it! Aluminum Design gave a bid several hundred more than I was quoted by another company, but Aluminum Design sounded a little more professional. NOT the case. And Aluminum Design does not move sprinkler heads, which the other company did, so I had to pay extra for that as well. This was an all-around mistake to go with Aluminum Design. I urge you to take this review seriously and DON'T go with these people if you need cement work done before the cage goes on. I am sorry to have to write this review. I don't usually review a company whose work is poor, but I feel a need to let others know my story before they too are disappointed.

Description of Work
I had the patio extended 5 feet and a screened cage installed.

Category decks

5.0

10/13/2015


Patricia G.

Mark did the estimate which was very thorough. He was prompt in providing the estimate after the home visit. The installers were quite and stayed focus on the job. It took 2 days and the job was well done. Very knowledgeable crew.

Description of Work
Removed wood railing and replace with integrated rail/screen system and screened open lanai.

Category remodeling, screen repair, sunrooms

2.0

04/10/2015


Donald H.

Description of Work
They were the company that installed our pool screen room a number of years ago. I am having the roof on the house redone and called as the roof job requires that the pool enclosure be disconnected and braced, then reconnected once the job is complete. | |They advised that they no longer work in Pinellas and that the fact that it was their original work had nothing to do with anything. | |If a company won't support their own work they aren't someone I'd ever recommend. Also, they had a couldn't care less attitude. Don't work in Pinellas any more see ya bye. | |You decide.

Category screen repair, sunrooms

Service Provider Response

We're sorry Mr. [member name removed] received our response as flippant, it certainly wasn't meant that way. We installed his pool enclosure back in 1996. The work that Mr. [member name removed] was requesting a bid for today involves bracing, jacks and possibly scaffolding to support the enclosure (detached from the house) while work is being done by another contractor. We do not feel comfortable taking on the liability of such a job outside of our current work area. Our phone message left for Mr. [member name removed] in response to his phone message requesting a bid---we have not spoken personally--was not meant to be anything other than sincere. I am sorry if it came across that way. Sincerely Design Aluminum Exchange, Inc.
5.0

02/27/2014


Dan E.

I would highly recommend DAE. Steve took the time to meet with me to address my design concerns and review the project details. Both he and Mark were responsive, prompt and professional. The DAE crew did a high quality job and finished it by the date promised. I am a fairly persnickety individual, hard to please, and not prone to writing reviews. They earned a positive review from me.

Description of Work
New Screened Patio & Pool Enclosure

Category sunrooms

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    Bonded
    Insured
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    General Information
    Free Estimates
    Yes
    Eco-Friendly Accreditations
    No
    Payment Options
    Check, Visa, MasterCard
    Senior Discount
    No
    Warranties
    Ask for details

    Services Offered

    Screen room additions, pool cage screening, privacy, & aluminum fencing.

    Services Not Offered

    Ask for Details

    Frequently Asked Questions & Answers about Design Aluminum Exchange

    How is Design Aluminum Exchange overall rated?

    Design Aluminum Exchange is currently rated 3.6 overall out of 5.

    What days are Design Aluminum Exchange open?

    Design Aluminum Exchange is open:

    Monday: 8:00 AM - 4:00 PM

    Tuesday: 8:00 AM - 4:00 PM

    Wednesday: 8:00 AM - 4:00 PM

    Thursday: 8:00 AM - 4:00 PM

    Friday: 8:00 AM - 4:00 PM

    What payment options does Design Aluminum Exchange provide

    Design Aluminum Exchange accepts the following forms of payment: Check, Visa, MasterCard

    Does Design Aluminum Exchange offer free estimates?

    Yes, Design Aluminum Exchange offers free project estimates.

    Does Design Aluminum Exchange offer eco-friendly accreditations?

    No, Design Aluminum Exchange does not offer eco-friendly accreditations.

    Does Design Aluminum Exchange offer a senior discount?

    No, Design Aluminum Exchange does not offer a senior discount.

    Are warranties offered by Design Aluminum Exchange?

    No, Design Aluminum Exchange does not offer warranties.

    What services does Design Aluminum Exchange offer?

    Design Aluminum Exchange offers the following services: Screen room additions, pool cage screening, privacy, & aluminum fencing.

    Are there any services Design Aluminum Exchange does not offer?

    Ask for Details