They started off with a great deal of positive energy. Beautiful designs were made and we went over every detail. Even though the price was at least 40% greater than the competition, the promise of upscale quality was certainly there. As the project started I became impressed with the quality of their landscaping. Unfortunately, as soon as they put in the plants problems arised. They were very slow repairing the irragation system and promised that they would water everything. This delay hurt the landscape. The $20,000 dollars in trees took a beating. They assured me not worry. As this 2 week project became 4 months I noticed the $4,000 monastary bamboo was not coming back. He assured me that he would take care of it. At the same time he gave me a sample of beautiful artificial turf for the side. He installed it and I came home to a bait and switch. The sample was not the same the one he installed. As time went on, the irrigation system leaked. He promised to come back and never did. Several trees died and the LED outdoor light malfunctioned. I called to bring him back but he never came back. I had professionals come in to clean up his mess. They stated that the workmanship was not high quality and that several shortcuts were used to do this job.
Description of Work: Planted large 30 foot bamboo trees, palm trees, repaired and installed sprinker system, minor electric work, propane line install, artificial turf install.
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Service Categories
Homebuilders,
Landscaping
FAQ
Cru Design is currently rated 3 overall out of 5.
No, Cru Design does not offer free project estimates.
No, Cru Design does not offer eco-friendly accreditations.