Clean Monsters
About us
We're not mean! We're your Clean Team! Phone Number: 855-CLE-AN00 We don't cut corners - we clean them! We even wipe your baseboards! Our carpet cleaning crew is IICRC Certified and all our trained specialists undergo background checks prior to employment and our staff drive fully wrapped and easily identifiable vehicles.
Business highlights
Services we offer
Are you looking for a company that can handle all your cleaning needs? From a one-time cleaning service to a full-blown maintenance program, Clean Monsters can handle all of your cleaning needs. For residential cleaning services, Upholstery and Furniture Cleaning, carpet cleaning, hardwood floor cleaning, water damage or flooding... the list goes on and on. For commercial services we offer many services with customers ranging from Hotels to Restaurants., we offer tile & grout cleaning
Amenities
Emergency Services
Yes
Free Estimates
Yes
Accepted Payment Methods
- CreditCard
| Number of Stars | Image of Distribution | Number of Ratings |
|---|---|---|
| 72% | ||
| 22% | ||
| 6% | ||
| 0% | ||
| 0% |
He explained that they had to clean the carpet twice but could still not get all the marks out (the white carpet has been in a busy office for four years).
Even though we were happy with the job they had done he insisted on charging us half price.
We will definitely use them again and are delighted to recommend them, they did an excellent all round job.
4pm ish. They came on time. It was in the late afternoon, likeThey told me how long it would take for the furniture to dry. (I don't remember the number of hours at this point.)
The problem was that it took three times longer for the furniture to dry. I was leaving the next morning and rentors were coming in. I was concerned because the furniture still wasn't dry when I left. I had to ask my cleaning person to take extra time and dry them with a blow dryer. So, I ended up having to pay my cleaning person extra money. Also, the upholstery didn't look as clean as I had anticipated. Don't know if that is because it had been so long since it had been cleaned or their suggested cleaning didn't do a good enough job.
"We pride ourselves on giving each customer a high quality cleaning and were saddened to first learn of the issue in this manner. We always encourage our customers to call if they have any questions or concerns. We would however like to thank you for taking the time to give us the feedback."
a co=owner came over and told me that 2 and1/2 hours was insufficient to clean a small condo with few furnishings.; he indicated that the AREAS SUCH AS FLOORS AND MIRRORS WERE DEFICIENT were hot cleane.
HELLO, WHAT IS WRONG WITH THIS STORY? USE MY VACUUM AND PAPER TOWELS, SUPERVISOR SAYS THE FLOORS ARE NOT CLEANED, NO ATTEMPT TO RECTIFY?
DO NOT GO THERE.
"At Clean Monsters, we pride ourselves on giving each customer a quality cleaning as well as excellent customer service. It sounds as if there was a breakdown in expectations which led to customer service falling short of our mission to make raving fans of all our customers. We broke our rule by not visiting the site for a free, no-obligation estimate and, instead, relied on the number of hours requested. We have appreciated your business over this past year and regret that this last cleaning service fell short of your expectations. We kindly ask that you revise your review to accurately reflect only the "household cleaning" category."
I would recommend this company for all of your cleaning needs, they were prompt, completed the job in a timely manner and a joy to chat with.
"Thank you so much for your feedback! We love hearing from our customers!"
"So glad to hear you will use us again!"
Licensing
State Contractor License Requirements
All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our Find Licensing Requirements page.
*Contact business to see additional licenses.