CARTER BROTHERS COMPUTER REPAIR

WE CONTRACTED W/ CARTER BROS. IN DEC. 2003 AND FINALLY HAD TO GO AND PHYSICALLY PICK UP OUR UNFINISHED COMPUTER UPGRADE IN MARCH 2004. WE UNFORTUNATELY PAID THE COMPANY IN FULL IN ADVANCE SO THAT THEY COULD PURCHASE THE NECESSARY SOFTWARE. AFTER WE BROUGHT THE COMPUTER HOME WE SET IT UP AND HAD NO PRINTER AND NO SOUND, WHICH WE HAD BEFORE WE BROUGHT IT IN. THEY HAD SET PASSWORDS THAT WE COULD NOT OVERRIDE AND HAD TO HIRE ANOTHER INDEPENDENT CONTRACTOR TO FIX ALL THE PROBLEMS. PRIOR TO HIRING SOMEONE ELSE WE ASKED CARTER BROS. TO MAKE IT RIGHT AND THEY INFORMED US THAT THEY THOUGHT HAVING IT WORK AGAIN WITH SOUND AND A PRINTER WERE EXTRA'S. THEY ARE TRULY CROOKS AND SHOULD NOT BE IN THIS BUSINESS. WE WERE COMPLETELY DUPED AND NEVER SHOULD HAVE LISTENED TO THEM OR PAID THEM IN FULL UP FRONT. WE NEVER RECEIVED WARRANTY INFORMATION ON ANY OF THE ITEMS THEY PURCHASED AND INSTALLED IN OUR NEW COMPUTER ALTHOUGH WE REPEATEDLY REQUESTED THEM.