WE CONTRACTED W/ CARTER BROS. IN DEC. 2003 AND FINALLY HAD TO GO AND PHYSICALLY PICK UP OUR UNFINISHED COMPUTER UPGRADE IN MARCH 2004. WE UNFORTUNATELY PAID THE COMPANY IN FULL IN ADVANCE SO THAT THEY COULD PURCHASE THE NECESSARY SOFTWARE. AFTER WE BROUGHT THE COMPUTER HOME WE SET IT UP AND HAD NO PRINTER AND NO SOUND, WHICH WE HAD BEFORE WE BROUGHT IT IN. THEY HAD SET PASSWORDS THAT WE COULD NOT OVERRIDE AND HAD TO HIRE ANOTHER INDEPENDENT CONTRACTOR TO FIX ALL THE PROBLEMS. PRIOR TO HIRING SOMEONE ELSE WE ASKED CARTER BROS. TO MAKE IT RIGHT AND THEY INFORMED US THAT THEY THOUGHT HAVING IT WORK AGAIN WITH SOUND AND A PRINTER WERE EXTRA'S. THEY ARE TRULY CROOKS AND SHOULD NOT BE IN THIS BUSINESS. WE WERE COMPLETELY DUPED AND NEVER SHOULD HAVE LISTENED TO THEM OR PAID THEM IN FULL UP FRONT. WE NEVER RECEIVED WARRANTY INFORMATION ON ANY OF THE ITEMS THEY PURCHASED AND INSTALLED IN OUR NEW COMPUTER ALTHOUGH WE REPEATEDLY REQUESTED THEM.
Description of Work: SIMPLE COMPUTER UPGRADE & REPAIR. WE PAID IN FULL PRIOR TO WORK BEING DONE. NEVER PAY IN ADVANCE. COMPANY DOES NOT PERFORM AS THEY TOOK 8 WEEKS OF CONSTANT PHONING TO GET EQUIPMENT BACK AND IT WAS STILL NOT FUNCTIONING THEN. WE HAD TO PAY AN ADDITIONAL $75 TO AN INDEPENDENT COMPANY TO FINALLY FIX.
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Computer Repair
FAQ
CARTER BROTHERS COMPUTER REPAIR is currently rated 1 overall out of 5.
No, CARTER BROTHERS COMPUTER REPAIR does not offer free project estimates.
No, CARTER BROTHERS COMPUTER REPAIR does not offer eco-friendly accreditations.
No, CARTER BROTHERS COMPUTER REPAIR does not offer a senior discount.
No, CARTER BROTHERS COMPUTER REPAIR does not offer emergency services.
No, CARTER BROTHERS COMPUTER REPAIR does not offer warranties.