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Benjamin Franklin Plumbing

Plumbing, Heating and Air Conditioning

Reviews

3.15 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
40%
4
0%
3
0%
2
20%
1
40%


Rating CategoryRating out of 5
quality
4.1
value
3.0
professionalism
4.1
responsiveness
4.5
punctuality
4.5
Showing 1-5 of 5 reviews

Vicki E.
01/2018
2.0
plumbing
  + -1 more
My 80 year old mothers toilet kept running, and the leak cost her over $300. The plumber could have told her it would have been cheaper if she went and bought a new toilet and just have the plumber install it. To me he took advantage of an elderly person.
Description of Work: A slow running toilet.

Rating CategoryRating out of 5
quality
3.0
value
1.0
professionalism
2.0
responsiveness
3.0
punctuality
3.0

$300

Ellen W.
06/2017
5.0
heating & air conditioning/hvac, plumbing
  + 0 more
They've been great. They do everything for me. They do plumbing, air conditioning and electrical. They come out about every three months. They've got a regular schedule with me. We have a maintenance plan with them and they charge me, I think it's like $87 a month. I don't have to worry about anything. They call me to schedule the time and everything.
Description of Work: They just came to do a routine check and maintenance on the air conditioning and plumbing.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$87

Steven P.
05/2017
1.0
plumbing
  + -1 more
As it clearly states on the heater label it is under warranty for 6 years. I called the manufacturer, asked for the parts department, gave the serial number, and was told the part was in stock. And free since under warranty! For $30 they would ship it over night. It arrived next morning. I called another plumbing company that came right away for the installation for $150. Total cost: $180. Need I say more about the ethics of Benjamin Franklin Plumbing?
Description of Work: 3-5/12 year old 50 gal. hot water heater gas valve/ignitor was fried by lightening. Technician said it could be replaced for about $500 but he would check for sure. About an hour later someone else from the company called and said the part was back ordered a few weeks and something about a recall. So if I couldn't wait they would install a new heater for $1450 and then because of the circumstances for $1250.

Rating CategoryRating out of 5
quality
1.0
value
3.0
professionalism
1.0
responsiveness
5.0
punctuality
5.0


Pamela W.
05/2017
1.0
plumbing
  + -1 more
They said they would run a snake through my sewer drain for $130. Someone showed up and showed me a fee schedule of over $300. I told them it is not what I was quoted. They told me I had to show the coupon on the website in order to get the deal which they had removed from their site. So I decided not to use them. The technician was nice, but I talked to a supervisor on the phone who said that was the best they could do.
Description of Work: Sewer Drain Blockage

Rating CategoryRating out of 5
professionalism
5.0
responsiveness
5.0
punctuality
5.0


Cherie A.
03/2017
5.0
plumbing
  + -1 more
The workers were courteous and professional. It took about an hour to complete the service.
Description of Work: They repaired a drain pipe under the sink.

Rating CategoryRating out of 5
quality
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

    Contact information

    5808 N 56th St Ste A, Tampa, FL 33610


    Licensing

    State Contractor License Requirements

    All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

    *Contact business to see additional licenses.


    Service Categories

    Plumbing,
    Heating and Air Conditioning

    FAQ

    Benjamin Franklin Plumbing is currently rated 3.1 overall out of 5.
    No, Benjamin Franklin Plumbing does not offer free project estimates.
    No, Benjamin Franklin Plumbing does not offer eco-friendly accreditations.
    No, Benjamin Franklin Plumbing does not offer a senior discount.
    No, Benjamin Franklin Plumbing does not offer emergency services.
    No, Benjamin Franklin Plumbing does not offer warranties.

    Contact information

    5808 N 56th St Ste A, Tampa, FL 33610