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Bay Area Pool Service & Pool Troopers

Pool and Spa Service

About us

Bay Area Pool Service & Pool Troopers have been providing FREEDOM to enjoy your weekends since 1952. We are the industry leading pool service company in the country, specializing in only residential pool maintenance. We provide swimming pool service including chemicals, cleaning, repair to over 9,000 clients in Florida and Texas. In addition, we offer a FREE use of a Salt Chlorine Generator for as long as you are on service! FL License #CPO56833 TX License #TICL 742

Business highlights

73 years of trusted experience

Services we offer

In-ground swimming pool service & repair, weekly chemicals, cleanings, full repair service including leak work. Equipment sales, installation, & repair.

Services we don't offer

Solar, fiberglass, or vinyl pools. Building or remodeling swimming pools.

Amenities

Free Estimates
Yes


Accepted payment methods

Check
Discover
MasterCard
Visa

Photos of past projects

Reviews

4.4101 Reviews
Number of StarsImage of DistributionNumber of Ratings
5
77%
4
6%
3
2%
2
5%
1
10%


Rating CategoryRating out of 5
quality
4.5
value
4.3
professionalism
4.5
responsiveness
4.5
punctuality
4.5
Showing 76-100 of 101 reviews

Tejaswini M.
09/2017
4.0
pool cleaners
  + -1 more
They fixed the leak.
Description of Work: I had a leak in my pool.

Rating CategoryRating out of 5
quality
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Terri S.
04/2017
5.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$850

Samuel S.
07/2016
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We use Bay Area Pool for their chemical service and the occasional repair. They have always been punctual and professional in their service. They may not be the least expensive, but they are very reliable.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro

Alfred W.
12/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Eric W.
12/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Provide chemical service for the pool.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$40

Emily F.
10/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: We were referred to this company by our next-door neighbor when we wanted to convert our pool from chlorine to salt. Could not be happier with service. Saves my husband who is not in good health from lugging all those heavy chlorine jugs around and our pool is healthier. We were loaned the equipment and just pay for the monthly maintenance.
Rating CategoryRating out of 5
Yes, I recommend this pro

Marie P.
08/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: .
Rating CategoryRating out of 5
Yes, I recommend this pro

Violeta L.
07/2015
5.0
pool cleaners
  + -1 more
Great service and price
Description of Work: Bi monthly cleaning and maintenance

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Judith T.
06/2015
5.0
pool cleaners
  + -1 more
unknown
Description of Work: pool service
Rating CategoryRating out of 5
Yes, I recommend this pro

Response from Bay Area Pool Service & Pool Troopers
Ms. [Member name removed], Thank you so much for taking time to place this review. We strive to the "Best" in our field of work. We know you are busy, but wanted to say "Thank you" for taking the time to place this review!! Have a blessed day! Patrick Krantzberg Customer Service Manager Bay Area Pool Service

Jennifer M.
05/2015
2.0
pool cleaners
  + -1 more
.
Description of Work: .

Rating CategoryRating out of 5
quality
1.0
value
4.0
professionalism
2.0
responsiveness
1.0
punctuality
1.0


Beverly G.
04/2015
5.0
pool cleaners
  + -1 more
They have been good.
Description of Work: They do regular service on my pool and spa.
Rating CategoryRating out of 5
Yes, I recommend this pro

Tom S.
01/2015
5.0
pool cleaners
  + -1 more
unknown

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$60

CONNIE J.
08/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: They maintain my inground pool.
Rating CategoryRating out of 5
Yes, I recommend this pro

Brian B.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Had the salt water system put in and very satisfied with results. They keep the pool balanced incredibly well. Also very happy with their pool repairs that have had to been made periodically. This company is as honest as they come...I would fly their banner any time.

Rating CategoryRating out of 5
quality
5.0
value
4.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

Ed C.
06/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Pool service

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
4.0
punctuality
5.0

Yes, I recommend this pro
$80

Judith Z.
04/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: Pool clean and maintain. Install salt system

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro

CARL S.
04/2014
5.0
pool cleaners
  + -1 more
unknown
Description of Work: New heat pump installed and others fixers

Rating CategoryRating out of 5
quality
5.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
4.0

Yes, I recommend this pro
$3,700

Gary B.
04/2014
5.0
pool cleaners
  + -1 more
Everything is going well.
Description of Work: I contacted Bay Area Pool Service after the purchase of a home. They were responsive, courteous, and efficient. I am currently using them for maintenance. Always prompt as scheduled.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$355

Cindy L.
02/2014
5.0
pool cleaners
  + -1 more
So far so good
Description of Work: Quoted Monthly rate for pool service…Felipe was extremely polite and courteous….Knew his his product and offerings in crisp details….was patient to answer all questions thoroughly and simply got my business the old fashion way…he earned it by delivering a product coupled with confidence

Rating CategoryRating out of 5
value
5.0
professionalism
5.0

Yes, I recommend this pro
$50

Tim M.
09/2013
4.0
pool cleaners
  + -1 more
.
Description of Work: Pool pump repairs

Rating CategoryRating out of 5
quality
4.0
value
3.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$250

LAURA L.
08/2012
5.0
pool cleaners
  + -1 more

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$75

Catherine S.
07/2005
5.0
pool cleaners
  + -1 more
A SERVICEMAN FROM BAY AREA POOLS COMES TO MY HOUSE ONCE A WEEK TO CHEMICALLY TREAT MY 19,000 GALLON POOL. HE TESTS MY WATER AND THEN PROVIDES ALL CHEMICALS NECESSARY TO KEEP MY POOL WATER BALANCED AND CLEAN. I PAY $39.00 A MONTH FOR THIS SERVICE, HOWEVER, OTHERS MAY PAY MORE OR LESS DEPENDING ON THEIR POOL SIZE. THE COMPANY ALSO OFFERS MANUAL POOL CLEANING AT AN ADDITIONAL CHARGE. SEVERAL TIMES I'VE CALLED FOR A PROBLEM WITH MY EQUIPMENT. THEY PROVIDED SPEEDY SERVICE AND WERE VERY KNOWLEDGEABLE IN THE AREA OF REPAIRS. IN ADDITION, WHEN A PIECE OF EQUIPMENT NEEDS TO BE REPLACED, THEY OFFER A DISCOUNT TO THEIR CUSTOMERS.
Description of Work: THIS POOL SERVICE COMPANY OFFERS WEEKLY CHEMICAL TREATMENTS, POOL CLEANING, AND EQUIPMENT REPAIR/MAINTENANCE.

Rating CategoryRating out of 5
quality
5.0
value
5.0
professionalism
5.0
responsiveness
5.0
punctuality
5.0

Yes, I recommend this pro
$39

PATTY R.
08/2004
1.0
pool cleaners
  + -1 more
unknown
Description of Work: I JUST MOVED TO ST PETE AND USED THEM SINCE THE PREVIOUS OWNERS SEEMED PLEASED WITH THEIR SERVICE. THEY DID NOT PROPERLY CLEAN POOL TO MY EXPECTATIONS. WHEN I CALLED THEY SENT SOMEONE OUT AND IT WAS RECLEANED. THE FOLLOWING WEEK I WATCHED THE POOL GUY CLEAN THE POOL AND HE WAS IN AND OUT IN LESS THAN TWO MINUTES. I HAD TO RESCRUB THE POOL MYSELF. I WOULD NOT RECOMMEND THIS COMPANY.

Rating CategoryRating out of 5
quality
1.0
value
2.0
professionalism
4.0
responsiveness
4.0
punctuality
3.0

$66

Response from Bay Area Pool Service & Pool Troopers
Member was on every other week no vac cleaning service & weekly chemical service. She indicated she was unhappy w/ a cleaning & we corrected matter by re-cleaning pool. She then stated the next week we were in & out of back yard in 2 min. when we cleaned the pool. As an every other week customer we would not have been out to clean her pool the next week, only our weekly chemical tech would have been out to add chemicals. If she thought this person was cleaning the pool then I can understand that she was upset w/ how quickly he was in & out, because he was only testing the water & adding chemicals. Member did not cancel saying she was unhappy. She cancelled saying she would rather do it herself so a follow up call from a supervisor was not made. I feel if a follow up had been done we could have resolved this issue as a misunderstanding about the service she desired versus what she was signed up for rather than it being a complaint to Angie's List.

10/2002
3.0
pool cleaners
  + -1 more
unknown
Description of Work: They never send the same person twice. We have to tell them the same instructions every single time and they never do a very good job.

Rating CategoryRating out of 5
quality
3.0
value
3.0
professionalism
3.0
responsiveness
3.0
punctuality
3.0


SHEL AND SHEILA K.
05/2002
1.0
pool cleaners
  + -1 more
unknown
Description of Work: We called to discontinue service with them after using them for 2 yrs. Two weeks ago we called for a "Spring check up" for $65. Their technician came out last week and replaced $200 worth of cracked casting and housings. No one called us to discuss this. No one asked for permission to do the work. When my husband called to question what had happened, noting that the bill stated a "customer approval number", he was told that the former owner lad left permission to repair any deficiencies without their permission. (We know that is untrue, because the former owners told us it took 3 calls & 4 visits from the the pool service to repair the sand filter.)

Rating CategoryRating out of 5
value
1.0
professionalism
1.0

$200

Contact information

5015 W Waters Ave Suite A, Tampa, FL 33634

www.bayareapoolservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed

Licensing

Bonded

Insured
State Contractor License Requirements

All statements concerning insurance, licenses, and bonds are informational only, and are self-reported. Since insurance, licenses and bonds can expire and can be cancelled, homeowners should always check such information for themselves. To find more licensing information for your state, visit our State Contractor License Requirements page.

*Contact business to see additional licenses.


Service Categories

Pool and Spa Service

FAQ

Bay Area Pool Service & Pool Troopers is currently rated 4.4 overall out of 5.

Sunday: Closed

Monday: 8:00 AM - 5:00 PM

Tuesday: 8:00 AM - 5:00 PM

Wednesday: 8:00 AM - 5:00 PM

Thursday: 8:00 AM - 5:00 PM

Friday: 8:00 AM - 5:00 PM

Saturday: Closed

Bay Area Pool Service & Pool Troopers accepts the following forms of payment: Check,Discover,MasterCard,Visa
Yes, Bay Area Pool Service & Pool Troopers offers free project estimates.
No, Bay Area Pool Service & Pool Troopers does not offer eco-friendly accreditations.
No, Bay Area Pool Service & Pool Troopers does not offer a senior discount.
No, Bay Area Pool Service & Pool Troopers does not offer emergency services.
No, Bay Area Pool Service & Pool Troopers does not offer warranties.
Bay Area Pool Service & Pool Troopers offers the following services: In-ground swimming pool service & repair, weekly chemicals, cleanings, full repair service including leak work. Equipment sales, installation, & repair.
Solar, fiberglass, or vinyl pools. Building or remodeling swimming pools.

Contact information

5015 W Waters Ave Suite A, Tampa, FL 33634

www.bayareapoolservice.com

Service hours

Sunday:
Closed
Monday:
8:00 AM - 5:00 PM
Tuesday:
8:00 AM - 5:00 PM
Wednesday:
8:00 AM - 5:00 PM
Thursday:
8:00 AM - 5:00 PM
Friday:
8:00 AM - 5:00 PM
Saturday:
Closed