BATES ELECTRIC

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MY EXPERIENCE WITH BATES WAS ATROCIOUS. THE COMPANY GROSSLY OVERCHARGED ME, REQUIRING ME TO PAY FOR THEIR TRAVEL TIME FROM THE PREVIOUS APPOINTMENT, WHICH WAS OVER 45 MINUTES AWAY. I WAS TOLD THAT HAD THEIR PREVIOUS APPOINTMENT BEEN DOWN THE STREET, I WOULD HAVE PAID LESS. HOWEVER, I CHOSE THE COMPANY BECAUSE THEIR OFFICE LOCATION WAS LESS THAN 3 MILES FROM MY HOME. THE EMPLOYEE DID NOT HAVE THE NECESSARY SUPPLIES TO CHANGE A SIMPLE SWITCH, ALTHOUGH HE HAD A VAN FULL OF EQUIPMENT. DURING THE APPOINTMENT, HE DROVE TO LOWE'S TO PURCHASE SUPPLIES AND THEN PROMPTLY 'LOST' THE RECEIPT. NEVERTHELESS I WAS CHARGED FOR THE TRANSPORTATION TIME ALSO. THE FIRST (UNITEMIZED)BILL CAME TO CLOSE TO $300. WHEN I ARGUED HE DROPPED THE PRICE BY ABOUT $25. THE TOTAL TIME THAT THE EMPLOYEE WAS AT MY HOUSE WAS LESS THAN 1 HOUR. I WAS TAKEN ADVANTAGE OF BECAUSE I AM A YOUNG FEMALE WHO WAS HOME ALONE. I FINALLY PAID THE BILL BECAUSE I WAS SO INTIMIDATED. I LATER SENT A CHECK FOR THE CORRECT AMOUNT.

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