ARAC Roof It Forward- Tampa

From start to finish we couldn’t have been happier! Adam worked with us through the process with our insurance company and was above and beyond helpful and knowledgeable. The professionalism, honesty and transparency that this team brings is top notch. Our new roof looks amazing, the crew was fast and efficient. The entire process was truly flawless. Thank you ARAC Roof It Forward!!!!!

Absolutely amazing . Inspected my roof for free , found damages and now helping me replace my roof at fraction of the cost of trying to do it myself . Fantastic customer service so far

Adam with ARAC was amazing to work with and everything was completed according to plan! Highly recommend!

Amazing service !

Honesty, integrity and Professionalism from beginning to the end. Adam did a wonderful job!

Awesome work!!

They were great! Very professional and knowledgeable.

Adam came out and did a free video estimate for me and the price was amazing. My wife and I chose Roof It Forward to have our roof replaced and we are so glad we did. It was a pleasure working with him and we will continue recommending him to others!

Stone was exceptional, fast and responsive! Overall the team replaced my roof and properly cleaned up unlike others…

Please BEWARE of this Company. You MUST look at their work. They installed shingles over rotted sheathing that they were supposed to replace per the contract. That is why I signed the contract over another company giving me 10 sheets free and 60.00 a sheet there after.. John said he'd beat the estimate with whatever the amount of sheets to do the job. They knew my roof was over 32 or more years old. They were aware of the condition. They skimped. They never cut out the openings in the sheathing on one side for the ridge vents to vent my attic. The other side is very minimal at best. They also placed shingles over a row of the ridge vents to allow proper ventilation. I have no ventilation for my attic now. They were drinking alcoholic beverages on the job and a workers leg went through my living room ceiling. Over a month later it's still NOT fixed. They improperly installed a boot where one of my major leaks were. They killed most of my plants and left a mess. Nails and wood pieces throughout my yard. My neighbor got a nail in his tire. They broke my spigot in the rear of my house and failed to tell me. I found out when the main water valve was turned off and we had no water. The Soffit and Fascia job is still not finished and what they did install is horrific at best. They cut the fascia aluminum around a satellite dish bracket that was supposed to be removed. They removed the satellite dish and now you can see where they cut around it. There are openings where critters have access to my attic. They never installed the gutter apron I paid for per the contract. I was trying to get someone to come and fix the roof per the contract stipulations, but I was ghosted. I never heard back from anyone, but I received a bill from them via email wanting the rest of the total paid. They have not completed the job nor have they fixed my roof per the contract. They failed 2 inspections by the City of Tampa. I contacted The Mayors Office and made a complaint. I am also contacting the Florida Department of Business and Professional Regulations and filing a complaint to conduct an investigation. As well as, the Better Business Bureau. I am a 58 year old Retired Disabled Law Enforcement Officer with a Terminal Lung Disease, Pulmonary Fibrosis. I also have Asthma, Chronic Bronchitis and COPD. I explained to them I needed the rotted compromised decking removed because of my lung diseases. I got into my attic to see what kind of mess my family would have to clean up from the cuts in the sheathing for the ridge vents and there was barely any wood chips or saw dust. Because they did not Install everything per Owens Corning Directions which WILL VOID OUT MY WARRANTY. I will have no WARRANTY. I am also contacting Owens Corning and advising them of the situation. I don't understand why they don't stand behind their word and advertisements. I only hope that no one else has had a shoddy roofing, Soffit and fascia install like mine. I hope everything has had a roof installed by this company have someone come out and look at their roof install and go over the contract with what was supposed have been done. I am not asking for any less or anything more.. just a roof install done professionally and per the contract. As well as the Soffit and Fascia. I'm sure that while they were consuming alcoholic beverages it played a role in how they installed my roof. I honestly do not even know if everything was installed correctly or installed at all..per the contract. They finally got a hold of me and want to send an engineer out to look at the job. Their engineer. Justin Dover said to get the inspection passed. He actually said they could get up in my attic and use a Dremel to make the openings for the ridge vents. I advised him the sheathing is rotted and they had a hard time with a saw. It's all jagged where they tried to cut the sheathing. I asked him why no one came out to go over the job? Chad eventually showed up to listen to my complaints and said he would send a crew out, send out another trailer for the trash. He left and ghosted me.