AQUA BLUE POOL SERVICE

Throughout the entire time (11 years), they have been very responsive and have generally done an excellent job. 

Tina McDonald is the lady who runs the company. I started using their services after my last pool guy left. I am very pleased. I spend $60 a month. They are very good. I hardly even know when they come. The pool service guy who comes out is very quiet. I just know that the pool is looking good. He comes and goes quietly.

During our first experience, the pool was generally clean. Although, occasionally there was a slight algae build up that she would have to correct. She did not use tablets in the pool (despite the fact that we have an automatic chlorinator) and only used liquid chlorine. I am fairly certain this contributed to some of the issues we had initially. Upon renting out the house, I went back to her because she was fairly reliable/well priced. Prior to moving I put a brand new high efficiency system to include a new pump/cartridge filter/gas heater. Her performance was sub-par throughout this entire period. Both my renter (who is generally home during the week) and our neighbor across the street (who works at home) reported on multiple occasions she would spend less than 5-10 minutes a week on the pool and on MANY occasions did not even bring the pool brush back to sweep the pool. The renters reported that the pool generally did not look as if it had been swept and also occasionally had algae build up. The final straw for me was when I went home in Mar 2010 to check on any issues with my house. I attempted to open the filter but it was impossible because it was basically sealed tight due to the grime that had accumulated in the seal. It took two men to pry the filter top off after which I found a disgustingly filthy cartridge filter that had clearly never been cleaned. I immediately confronted her about the filter and it became clear to me that she had NEVER cleaned the filter. She stated that she had just cleaned the filter at the last service but when asked about why the filter was sealed so tight she incorrectly described how the new filter we purchased even opened. She also stated that she was getting ready to tell all her customers that it was time to purchase a new cartridge (annually she said). Of course if she would have ever opened my filter she would have realized that my high efficiency cartridge only needed to be replaced every three years (if cleaned properly). I truly believe that she was just neglecting to clean the filter and relying on her annual cartridge change to make it all right. Not only do I think Tina's performance is poor but I also think she runs an UNETHICAL business. As a final not the 3-year cartridge had to be replaced after a single year of use. I have since hired a company who although is a little higher priced does outstanding work. Since Aqua Blue was the first pool company I ever utilized I now realize with my new company what it means to have a true POOL SERVICE!

very well . my pool now looks better than it has in years. The owner works by herself and takes immense pride in her work.

They are wonderful. The pool is clean and they are responsive. When the pool isn't clean, the rings the bell and lets me know what is going on.

I called and talked to a very nice lady and told her my situation about a burned out pool light that I needed serviced. She asked a few questions, told me what my probably problem was and gave me a rough estimate over the phone of how much it might cost to fix. She then wanted to schedule someone to come out and I agreed and was told to they needed to schedule a tech and would call back by end of day. They never did. Three days and as many phone messages later, no one has yet to respond to my request for service or bothered to call back and schedule. Now I need to start searching again.

Excellent service and they do what they say they are going to do. Pay $60 for the month.

He has does an excellent job. He is always punctual and pleasant. He is knowledgeable. The cost is per month for a rather large pool.

We have been using the McDonald's for almost three years now; they are very efficient, we needed a new filter and he took care of that for us and let us know. Our pool looks the best it ever has, they are dependable, reliable & efficient. A few times I had to call them as to questions I had about being a new Floridian & pool owner, they were very patient & helpful. We're very happy with them!

Have not yet hired.

We have had Mr. McDonald service our pool for over two years. He is very reasonably priced for weekly service as well as replacing pumps, and filters. Mr. McDonald is very polite and always on time.