Appliance Parts To Go, Inc.

BUYER BEWARE  If you want to pay 10 times the cost of an item this is the place to go.  Once you buy a product from Appliance Parts To Go, it will become an heirloom because they do not accept returns.
I bought some parts for a dryer (totaling $125) and the cost was more then I expected but I wasnt' sure.  After doing some research, I got someone to come out to my house and repair the dryer (parts and labor included) for $75.  When I tried to return the products I bought from Appliance Parts To Go, I discovered they do not accept returns.  I suppose I should take responsibility for not doing my homework ahead of time, but I felt like this company truly took advantage of me.  The parts should have cost about $25 retail.   This was a $125 lesson that I hope no one else has to learn the hard way.   I definitely would not recommend anyone use this company.

After having a bad experiences with an A/C contractor from this list, I had a better experience from a 2nd company. They did service call in Sept. (07) and I had the options of fixing what was seriously wrong (minimum $1500) but they thought I shouldn t put that much into a 10 yr old unit and I should replace everything (including much ductwork) with a brand new unit. It started acting up again so I called Parts To Go & A/C Svcs. They have always been good at having the parts to anything as long as you have the model number of (appliance). They will tell you how to install it. Anyway 2 guys came out the same day I called and looked at the other estimate and said they would do the same work listed on the other estimate for $900. Troy emphasized that he strongly believed I did not need a new unit. They were efficient and got the job done. I m grateful to them for not trying to convince me I needed a whole new system. They gave a 1 yr warranty.

Anyway, two guys from Parts to go came out the same day and took a look at the other company's estimate. They said they would do the same work at a fraction of the cost. Troy emphasized he strongly believed I did not need a new unit. They were efficient and got the job done. I am grateful for their honesty, not trying to convince me to get a whole new system. They even gave me a one year warranty on their work.