Instead of using scare tactics, we believe through honesty, integrity, and by properly educating our clients, we enable them to make confident decisions about their heating and cooling system needs. With a better understanding of their system, our clients eliminate surprise breakdowns and emotional decision making. They are able to effectively plan for future needs of maintenance, repair, or replacement of their system. AirMen Heating and Air Conditioning provides the highest quality customer service. We work with our customers to clearly understand their individual needs and then help them to affordably meet those needs. Our expert staff carefully diagnosis heating and cooling problems and then offer the most cost effective options to our customers. We provide excellent repair services and also offer a wide array of new air conditioning systems.
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I was so pleased with his initial visit I ordered the maintenance deal. Having had another company do a maintenance 6 months ago I thought I knew what to expect. I didn't. He cleaned every inch of the unit and when testing had state of the art digital equipment with the entire unit put together as he measured. Others have the unit covers off as they test and I now get this is inaccurate. During this process he discovered the culprit to the on and off again issues that have been going on for 6 months, a capacitor was failing that affected the blower.
When he returned to replace the failed emergency strips he discovered they had burnt up because of a short in the system and also corrected that.
So despite wanting to have him just replace the unit - twice - he managed to find what no one else had and I have been in a wonderfully temperature controlled home ever since.
Antoine is the man! Polite, knowledgeable and communicates everything that is going on.
I chose the $169 Angies List offer because I'd never had a detailed inspection of my A/C system.
Antoine was exactly on time. When I opened the door, he'd already laid out his 6' red carpet outside the door and had his carpet protectors on his shoes.
He explained in detail what he was going to do. Everything from the outside unit to the inside unit to the ducts in the (very hot) attic. He took detailed notes of his findings. After he was done, he told me the *possible* problems my system might have in the future, but didn't try to sell me anything I didn't need now. How refreshing!
The only problem with my system was the UV light in the plenum had burned out. He couldn't test to see if the ballast or the transformer for the UV light were good because the light was burned out. He left and brought back a light, a ballast, and a transformer. When he installed the new light, it worked. So, he didn't charge for the transformer or ballast.
UV plenum lights are ridiculously expensive, but the $100 credit that went with the Angies List deal helped ease the pain.
I can sum up my experience with Airmen in two words: meticulous and honest.
Actually, I might have to raise the bar on my ratings of other companies based on my experience with AirMen.
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