Air Rescue Air Conditioning

This is the same review as it is on google . I feel as many people as possible should know how terrible this company is . Air Rescue should be called Air Sabotage . I've had them for a couple years so I'm serious when i say STAY AWAY. They installed a new AC unit about 2 years ago with a mesh on top of the AC unit. I have had continuous issues every 3 to 4 months , not thinking it was a big deal . This month (Sept 2021) I got fed up because I just paid $1300.00 for a new Soap Board and other items in August. They take DAYS for someone to come out even if your a member. EACH TIME THEY COME OUT ITS $49.00 EVEN FOR A MEMBER Only reason I knew that the mesh was constricting my AC is because I called another company and the first thing they told me was that the mesh is a clear problem. Being with Air Rescue for a couple years has been the worst experience. They will always UPSELL you also when the tech is there. Also they're way behind in technology , I can't even pay online for my membership, this is 2021 not 1999. Don't get ripped off by Air Rescue. They have crappy service , charge members $49.00 just to drive out and look at your unit, WILL DEFINATELY UPSELL YOU WHILE THEY ARE THERE and WILL NOT TELL YOU all the real issues. They will avoid telling you the real problem to squeeze out every dollar they possibly can while they are there. This review is really ZERO STARS.

They were excellent. They knew their job.

The tech, (Glen, BEWARE), told me that I needed a new capacitor. The unit was only 4 year old, it would have been covered under warranty. He said the voltage was low and he new the AC was only 4 years old and all new AC's come with a 10 year parts warranty. The Capacitor either works or it does not. MY BAD for not checking. Then he charged me $155. I am ****** OFF. Then he must have accidently, ( I hope), knocked the pvc drain off the connection in the handler and it caused it to cycle, (turn on and off). I had to call them back 2 times and they did NOT check the drain or the float shut off in both of those service rechecks. It took Duke Energy to come out and find the problem. It was NOT low voltage wiring like AR tried to tell me. DO NOT USE THIS COMPANY FOR ANYTHING, TOTAL RIPOFF. F'N BS. The same service person, GLEN, ripped my son off as well, sold him a new ac unit that did NOT need to be replaced. BEWARE OF AIR RESCUE!!!!!!!!!!!!! DO NOT USE OR BUY FROM THEM, BAD, BAD , BAD jON/SEMINOLE FL

It went very well didn't take long to come and the workers was very professional and preform excellent. When I did go on line the timing as quick and accurate. It was explained the need for another unit which was perfect taking the time to do this just remarkable. Thanks

I would never use this business again. They lead you in with a $39.95 tune-up and their employees proceed to upsell their services or repairs. Had 2 systems serviced by them, both needed capacitors? Was told since one was still under warranty the cost would be $153.00. Since the 2nd was not under warranty, the cost would be over $300.00 for a $10.00 part. When I told the employee it was too expensive, he made a fake call to his office to get the price reduced to $153.00. It was fake as he made a 2nd call to get an approval for my credit card and was on hold for a while before someone answered. Fake call picked up right away and the call sounded fake. Wrote to the company and complained - no response now for over a week. This company takes advantage and in my opinion is untrustworthy and unprofessional. STAY AWAY!

They were excellent, courteous and they were on time. They explained what needs to be done and show their process prior to anything being done. They gave an excellent customer service.

Very well Enrique Velazquez and Deynel are two excellent installers and Technicians

It was perfect. The guy came out and was thorough. Once I told him what my issues was he went through everything and resolved my issue. I would absolutely recommend them.

Excellent. They do a very good job. Their technicians are prompt, courteous, and efficient.

This company is more than B+ but there is always room for improvement . They have been the best I have come across in my area and they do a great job all around. They are quick to respond and everyone is very professional. I will continue to have them service my system and I highly recommend.

Our technician, Jimmie is wonderful. He explained everything he needed to do on a repair and helped us to make some important decisions concerning health issues and air quality. This is a great company and I cannot say enough good things. Always respectful of our property while on the job. I strongly recommend and most certainly will continue to have Air Rescue handle all our service and repair needs.

This is a great company. I was referred to them by family who have great relationship and is always a great experience for them. Communication is also great. There was a hiccup in scheduling and they were very accommodating - rearranging their work to meet my needs and timeline as I travel. Also, there are no hard sales they are concerned about doing what is best for the client. Very honest, upfront and transparent about the work being necessary. I highly recommend as this is a true professional.

A whole new system needed to be installed. Joe showed us everything needing to be replaced and took the time to let us know several options that were available. In the end, we went this his professional recommendation and we are absolutely pleased. Thank you again to the whole team. You have a referral for life with us.

They did outstanding work very professional and friendly to work with and answered all my questions about the unit.

The Air Rescue representatives did a wonderful job replacing my ac unit. They made sure the job was not only completed but completed to code. It felt good to know they were looking out for my best interest as the homeowner. I recommend them to all my friends.

The technician was very good. He went above and beyond.

It was great! They were prompt, didn't hassle me, had a cancellation and immediately took care of me. I would absolutely recommend them.

It was fine. The gentleman was very profession and got the work done.

It was very well. We are going to request the same man when we need it done next year because we enjoyed talking to him, very friendly. I would recommend them.

My experience was very good. I've had a lot of work done from them and I've never had any issues. I would absolutely recommend them.

They were very professional. Many ac companies are very pushy in regard to selling additional services. Our service tech was very honest, and performed the work that we requested. The work was done well.

The technician arrived during the scheduled appointment times and performed the required work quickly and courteously.

The crew arrived early in the time frame they specified and promptly completed the work.

Very happy with the quality of their work, and honoring the warranty on the system we purchased from them originally.

The two men were professional and very efficient. They had to coordinate with a subcontractor for a crane to be used to place the compressor on the rooftop of condo in downtown St. Petersburg. They were friendly and thorough in their explanation of the Nest unit that they installed with the Rheem AC. Yes. We would hire them again. Very satisfied with all the process.