Air Pros

Do not hire this company. We had a brand new AC installed in December, paid $8500 and have had nothing but problems since then. Upon install the installers put a foot through my master bedroom ceiling, never told anyone and then left my house. I called to have it repaired, they didn't smooth it out, it looked terrible. They came back again, and I still had to fix their work. 4 months later the Hillsborough County Inspection department called to tell us they never closed the permits out. Upon inspection there was a list of items they had to fix to repair. They sent someone out, repaired some issues, and had to make two more visits out to repair others. Once again another hole in my ceiling. Never sent someone to fix, so here I am fixing again myself. The inspector comes back out, they fixed 25% of the items, and here we are my wife 6 months pregnant and who knows what going on with our AC, and unit above where we sleep. Customer service claims they will have a manager call us, get appointments to fix things, but nobody calls back or does anything to remedy these issues. Who knows how unsafe our home is now. Do not ever trust Universal Air and Heat, or Air Pros as they have been working this project together. Air pros promised to get an inspector back out here, and here I sit 10 months later, and they duck my calls, and tell me they no longer are fixing mistakes from the previous company.

Steve and his entire crew were Excellent, Respectful and very Professional. I would highly recommend him to anyone.

Worst company every. No permits pulled - improperly installed. Will seek another company to clean up the mess. Won't return any of our calls. BUYER BEWARE!